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Villas El Encanto Cozumel

3.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Villas El Encanto Cozumel

Villa Room (Shared Kitchen) | Terrace/patio
Family Cabin, 1 Bedroom
Reception
Family Cabin, 1 Bedroom
2 outdoor pools, open 9:00 AM to 10:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Room

Basic Room | Bathroom

Basic Room

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Private Kitchen)

Apartment, 1 Bedroom (Private Kitchen)

Apartment, 1 Bedroom (Private Kitchen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Cabin, 1 Bedroom

Family Cabin, 1 Bedroom

Family Cabin, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Villa Room (Shared Kitchen)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa Room (Shared Kitchen)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite (Shared Kitchen)

Suite (Shared Kitchen)

Suite (Shared Kitchen)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | View from room

Deluxe Cabin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 1 Bedroom, Kitchen 2 Tanks Dive Trip Included

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Cozumel

A family-friendly stay in Cozumel awaits you at Villas El Encanto Cozumel. Within a 20-minute stroll, you'll find Palacio Municipal and Stingray Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and free self-parking. .A relaxing visit to Blissdayspa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Enjoy the free pool cabanas and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of a beach shuttle. .Places within a 15-minute drive of this 3-property class Colonia Andrés hotel include Central Plaza and Mr. Sancho's Beach Club.

What's nearby

  • Dolphinaris - 5 min walk - 0.4 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Stingray Beach - 18 min walk - 1.5 km
  • San Miguel Church - 2 min drive - 2.1 km
  • Cozumel Maritime Terminal - 2 min drive - 2.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Rolandi's - ‬10 min walk
  • ‪Los Nopales - ‬9 min walk
  • ‪La Perla Negra - ‬8 min walk
  • ‪Subway - ‬9 min walk
  • ‪Restaurant los Arcos - ‬5 min walk

About this property

Villas El Encanto Cozumel

Family-friendly hotel with 2 outdoor pools and full-service spa
Villas El Encanto Cozumel offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Villas El Encanto Cozumel. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cozumel hotel.

  • 10 guestrooms or units
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
Villas El Encanto Cozumel offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Cozumel hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Blissdayspa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Tax ID - MAOA03056810
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The tax ID number is MAOA03056810. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Villas El Encanto Cozumel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto
El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel
Villas El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Villas El Encanto Cozumel?

Villas El Encanto Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villas El Encanto Cozumel?

Yep, Villas El Encanto Cozumel has a free self car park.

Are there any beaches close to Villas El Encanto Cozumel?

Yep, Villas El Encanto Cozumel is a short 15-minute walk from Punta Morena. Fun beach activities include snorkelling, scuba diving and fishing. You can also find boat tours.

Is there a spa on site at Villas El Encanto Cozumel?

Yep, Blissdayspa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Villas El Encanto Cozumel have a pool?

Villas El Encanto Cozumel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Villas El Encanto Cozumel?

Villas El Encanto Cozumel features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and private yards.

Is Villas El Encanto Cozumel family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Villas El Encanto Cozumel is a hit with families.

Is there a free airport shuttle available at Villas El Encanto Cozumel?

No, Villas El Encanto Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Villas El Encanto Cozumel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Villas El Encanto Cozumel?

No, pets are not allowed.

Villas El Encanto Cozumel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 260 reviews
Rating 8 - Good. 26 out of 260 reviews
Rating 6 - Okay. 8 out of 260 reviews
Rating 4 - Poor. 4 out of 260 reviews
Rating 2 - Terrible. 2 out of 260 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and jungle like yard with birds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful tropical paradise in Cozumel

We Absolutely loved this hidden gem. Only a 15 min walk into the heart of town. 5 min to the grocery to pick up all your provisions. The rooms are set in the most beautiful, lush gardens. Two perfect dipping pools to cool off after a hot day in the Mexican sun. If you want to rent a jeep there is parking available in the gated compound. If you love dogs they have 6 rescues that roam the property. We fell in love with them all. It really feels like home here. All the staff are amazing and kind. We loved it so much we booked (before we left) for a month next year.
Stayed 10 nights in Feb 2025

10/10 Excellent

Arline

Liked: Staff & service, amenities, property conditions & facilities
These condos have a mature garden w 2 pools. Lots of birds, excellent grocery 3 blocks away. Staff on site, and a very clean shared kitchen. Beautiful clean comfortable rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and would recommend

Very nice villa. Staff were very extremely kind and helpful. Very clean. There were 4 dogs that were very sweet and kid friendly. I would definitely recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marc, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent outdoor facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the all inclusive was great. Room was clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

julia

Stayed 1 night in Jan 2025

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with cozy bedding and lots of space. The grounds are well cared for and lush. They are lots of really sweet pups on the property. They also had a mini playground which was great. Perfect place if you have kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. My room was clean and comfortable. I could easily walk to restaurants or stores without being in the middle of a lot of traffic or touristy hustle.
Stayed 3 nights in Jan 2025

10/10 Excellent

Garett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Stay!!

Was such a great stay! Tucked away in a jungle environment.. very comfy in three beds for the three of us.. made use of the little cooker burner and fridge.. Sat outside on the patio and hammock… was PERFECT..definitely coming back!! Thank you!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Audrey-maude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C était très bien à part les piscines étaient brouillées et pas de tv dans la chambre mais nous n avons pas eu besoin. Les lits étaient confortables et le stationnement intérieur était pratique pour nos scooters.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corley

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
We loved staying at Villas el Encanto. The room was beautiful and very cozy like a home away from home. Great attention to detail and the staff was very friendly. We were personaly greeted by the owners and immediately felt like family. We will for sure return for a much longer stay. We had an amazing time
Stayed 3 nights in Dec 2024

6/10 Okay

antoine

Liked: Staff & service, property conditions & facilities
To many dogs barking in the property, it would start at 7am and go for the whole morning. Seret dogs... but noisy ones, also dog poop around the property👎 not for me Owner are nice thougv
Stayed 2 nights in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hannah and her son went above and beyond to make us feel welcome. The room was clean and very comfortable and quiet. They made sure we made it to the cruise port the next morning which was unexpected and greatly appreciated. Highly recommend this property!!
Stayed 2 nights in Oct 2024

10/10 Excellent

leonarda

Business traveller
Liked: Property conditions & facilities
Always a pleasure
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I travelled for the Ironman event. The location was perfect. Close to grocery store, race expo and finish line/run course. The stay itself was beautiful, secluded and was incredibly relaxing. Access to a shared kitchen was a bonus. Really great access to local restaurants within a 10 minute walk. We also loved seeing the property dogs, they were super hosts! I can't reccomeneded this property enough. One of our favourite stays.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs & owner are wonderful. The one bedroom unit is super with very comfortable bed which is important for us for sleeping. Will come back again.
Stayed 3 nights in Sep 2024