Premier Inn - accommodation in Cranbrook

What a lovely place. The reception staff were welcoming and professional, and the facilities were excellent. It was quite busy during the day because of half term, but by the evening things became much calmer and we were able to enjoy everything properly. The room itself was lovely. There were a couple of minor issues, as the previous guests had left rubbish behind on the lamp, and we noticed some silverfish in the bathroom. Neither issue had a major impact on our stay though. Breakfast was excellent with a really good range of options, although the vegetarian sausages could definitely be improved. Overall, the location is great, the staff are lovely, and we had a very enjoyable stay.

Not a bad place to stay for a night, but a few little annoyances made for a less than ideal visit. The AC in the health club wasn’t working, which made exercising very difficult on a warm spring day. The conditioner pump in the shower didn’t work. The sofa bed, which was advertised to accommodate two, was very, very small. Our upstairs neighbours woke us up at 4am, and loud doors slamming could be heard throughout the night. The TV turned on in the middle of the night, despite the remote being on the table right in front of it. Free drinks in the minibar were a nice touch though.

Love the staff, room and location