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Crans Ambassador

Photo gallery for Crans Ambassador

A modern interior with large windows, wooden furniture, and a view of snow-covered mountains.
A pool area with chairs and a view of snow-covered mountains.
A modern interior with a large window overlooking a snowy landscape.
A view through large windows of a snow-covered town with mountains in the background.
A modern hotel room with a large bed, a wooden vanity with toiletries, a view of mountains, and a large mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,607
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
  • Place, Patinoire Ycoor
    ‪2 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪26 min drive‬

Room options

View all photos for Forest Superior

A neatly made bed with white linens and a brown plaid blanket, flanked by two bedside tables with lamps, in a room with wooden paneling and a large window with curtains.

Forest Superior

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Forest Deluxe

A modern hotel room with a large bed, a television, a seating area, and a balcony with a view of trees.

Forest Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

A modern bathroom with a glass-enclosed shower, a large mirror, and a dual sink vanity.

Alpina Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpina Prestige

A modern hotel room with a bed, a glass coffee table, a sofa, and a desk.

Alpina Prestige

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Suite

A modern hotel room with a large flat-screen TV, a glass coffee table, a small seating area, and a wooden accent wall.

Forest Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Alpina Suite

A modern hotel room with a large bed, a wooden vanity with toiletries, a view of mountains, and a large mirror.

Alpina Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

A hotel room with a bed, a sofa, a desk, and a bathroom.

Deluxe Suite

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

A living room with a sofa, armchairs, a coffee table, a bookshelf, and a lamp.

Ambassador Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Prestige Suite

A modern hotel room with a flat-screen TV mounted on a wooden panel, a sofa, a glass coffee table, and a bed with plaid bedding.

Prestige Suite

  • Mountain view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Alpina Deluxe

A hotel room with a bed, a TV, a balcony with a table and chairs, and a view of mountains.

Alpina Deluxe

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 2

Room

  • Sleeps 4

About the area

Montana

A luxury stay in Crans-Montana awaits you at Crans Ambassador. You'll find Montana - Cry d'Er Gondola a few steps away and Miniature Train Museum within a 10-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Spa Nescens can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski rentals on site. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 5-property class Crans-Montana hotel include Golf Club Crans-sur-Sierre and Violettes Express Gondola.

What's nearby

  • Patinoire Ycoor - 2 min walk - 0.2 km
  • Montana - Cry d'Er Gondola - 2 min walk - 0.2 km
  • Casino de Crans-Montana - 3 min walk - 0.3 km
  • Crans-Cry d'Er Gondola - 17 min walk - 1.5 km
  • Golf Club Crans-sur-Sierre - 4 min drive - 2.1 km

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Café Bar 1900 - ‬16 min walk
  • ‪Restaurant Molino - ‬17 min walk
  • ‪Mosaic - ‬4 min walk
  • ‪Cafe Du Centre - ‬6 min walk
  • ‪Taillens - ‬3 min drive

About this property

Crans Ambassador

Have fun with on-site winter activities, including downhill skiing, snowboarding and sledging. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Crans Ambassador helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Crans-Montana hotel.

  • 1 building
  • 56 guestrooms or units
  • 12 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1972
  • Buffet breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crans Ambassador offers 56 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa Nescens has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Aïda Hôtel & Spa (Adults Only)
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  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 11 reviews
The price is NZ$1,250
includes taxes & fees
16 Sept - 17 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 27 March and 16 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador

Crans Ambassador Hotel

Crans Ambassador Hotel Montana

Crans Ambassador Montana

Crans Ambassador Hotel Crans-Montana

Crans Ambassador Crans-Montana

Crans Ambassador Hotel

Crans Ambassador Crans-Montana

Crans Ambassador Hotel Crans-Montana

Frequently asked questions

What is the cancellation policy at Crans Ambassador?

Crans Ambassador offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crans Ambassador?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Crans Ambassador on 14 Sept 2026 start from NZ$1,607, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crans Ambassador?

Yep, Crans Ambassador has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Crans Ambassador?

Yep, Spa Nescens is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Crans Ambassador have a pool?

Crans Ambassador has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crans Ambassador?

Crans Ambassador features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Crans Ambassador a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Crans Ambassador.

Is Crans Ambassador family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as changing tables and baby baths in the guestrooms, it's no surprise that Crans Ambassador is a hit with families.

Does Crans Ambassador serve breakfast?

Yeah, complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crans Ambassador?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crans Ambassador?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crans Ambassador?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crans Ambassador?

Furry friends are welcome at Crans Ambassador, with food and water bowls on offer.

Crans Ambassador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 118 reviews
Rating 8 - Good. 27 out of 118 reviews
Rating 6 - Okay. 3 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very good. Room was good but carpet needed to be cleaned.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Albena

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and restaurants are beautiful. Sauna and hamam are also nice. N
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Eveline

Liked: Cleanliness, staff & service, amenities
tolles Zimmer mit grosser Terrasse - im Sommer sicher super, im Winter ist es so hoch oben meist zu kalt um draussen zu sitzen. Gute Betten und Badezimmer! Personal gut abgestimmt auf die Ansprüche des Gastes!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
El personal es muy muy amable y el lugar es muy lindo!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den Aufenthalt sehr genossen! Sehr freundlicher Service! Das Hotel ist innen sehr schön und gepflegt. Der Ausblick super! und die Massagen absolut zu empfehlen. Wir kommen wieder :-)
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

tatiana l m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande com varanda vista Linda para cidade
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Marit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Stayed 2 nights in Jul 2021