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Hotel Royal

Property class: 5 and above

Photo gallery for Hotel Royal

A snow-covered outdoor area with a wooden bench, a staircase, and a building with multiple balconies.
A large indoor swimming pool with clear glass walls, surrounded by tiled flooring and a high ceiling.
A modern hotel room with a sofa, two armchairs, a coffee table, and a TV. The room has large windows with a view of mountains and a balcony.
A staircase with a wooden railing and a view of a window with decorative glass panels.
A modern interior with a glass staircase, wooden accents, and a hanging light fixture.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
L' Ehanoun 10, Chermignon, Crans-Montana, VS, 3963
  • Place, Crans-Cry d'Er Gondola
    ‪3 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪8 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Mountain View

A bedroom with a wooden headboard, a bed with white and pink pillows, a bedside table with a lamp, a chair, and a small table with a book.

Deluxe Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room, Mountain View (North)

A cozy hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a desk with a lamp.

Standard Double Room, Mountain View (North)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a small table, and a view of mountains through the window.

Superior Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View

A hotel room with a large bed, two bedside lamps, a television, and a wooden ceiling.

Junior Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Royal Suite, Balcony, Mountain View

A spacious bedroom with a large bed, a television, and a balcony with a mountain view.

Royal Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Suite, Balcony, Mountain View

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, and a flat-screen TV.

Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Crans-Montana

A luxury stay in Crans-Montana awaits you at Hotel Royal. Within just a 10-minute stroll, you'll find Rue du Prado and Crans-Cry d'Er Gondola. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and a golf course. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 1152 square feet (107 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free area shuttle. .In proximity to this 5-property class Crans-Montana hotel you'll find Leukerbad-Therme.

What's nearby

  • Crans-Cry d'Er Gondola - 3 min walk - 0.3 km
  • Rue du Prado - 5 min walk - 0.4 km
  • Golf Club Crans-sur-Sierre - 8 min walk - 0.7 km
  • Casino de Crans-Montana - 13 min walk - 1.1 km
  • Montana - Cry d'Er Gondola - 14 min walk - 1.2 km

Getting around

  • Randogne Montana Station - 4 min drive
  • Geneva International Airport (GVA) - 118 min drive

Restaurants

  • ‪Café Bar 1900 - ‬3 min walk
  • ‪Restaurant Molino - ‬4 min walk
  • ‪Hôtel de L'Etrier - ‬11 min walk
  • ‪Taillens - ‬5 min walk
  • ‪Mosaic - ‬14 min walk

About this property

Hotel Royal

Hotel Royal offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1152 square feet (107 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Hotel Royal. For a fee, parking is available.

This 5-star Crans-Montana hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • 1152 sq ft of conference space
  • 107 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Hotel Royal offers 50 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Similar properties

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Alaia Lodge
Crans-Montana
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 131 reviews
The price is NZ$228
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Le Royal

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,152 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per accommodation, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Hotel Royal Chermignon
Royal Chermignon
Hotel Royal Crans-Montana
Royal Crans-Montana
Hotel Royal Hotel
Hotel Royal Crans-Montana
Hotel Royal Hotel Crans-Montana

Frequently asked questions

What is the cancellation policy at Hotel Royal?

Hotel Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Royal?

Yep, Hotel Royal has a self car park with in/out privileges for CHF 15 per day. A self car park is also available, for a fee.

Is there a spa on site at Hotel Royal?

Yep, there is an onsite spa at Hotel Royal. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Royal have a pool?

Hotel Royal has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Royal?

Hotel Royal features a full-service spa, an indoor pool and 2 restaurants.

What makes Hotel Royal a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Royal.

Is Hotel Royal family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Hotel Royal is a hit with families.

Does Hotel Royal serve breakfast?

Yep, free buffet breakfast is offered daily.

Is there a free airport shuttle available at Hotel Royal?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Royal?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Royal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Royal?

Furry friends are welcome at Hotel Royal, with food and water bowls on offer.

Is there a golf course on site at Hotel Royal?

There isn't one on site, but Golf Club Crans-sur-Sierre is a short 8-minute walk away.

Hotel Royal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 20 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Beautiful hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff great location incredible views
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic views
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always 3rd time there
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski rental attached, driver to the gondolas every morning, driver to the funicular when leaving town
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent service, excellent location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice mountain hotel

Very nice room and good services. I like that the rooms and hotel in general have a true mountain vibe, not as impersonal as many hotels.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and exceptionally helpful staff. The shuttle service around the resort was fabulous. Room was as very comfortable with a lot of useful storage. The only downside is that the spa area and pool were a little small and tired with nowhere to really lounge by the pool. The rest of the amenities overwhelmingly made up for that aspect. Will certainly return!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location and services for ski trip
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & very helpful great locatiuon

Excellent & comfortable enjoyable warm clean tidy
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and all staff is super friendly , which makes the difference . Suite was spacious aient a lovely view. Some areas would benefit some modernisation/ upgrading but overall a lovely stay
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel beautiful town room very. Special
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmissible your cooperation

I want my comprovatif of my payment because you can’t take money of my account and don’t take me the additional essue
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Wonderful hotel but front desk staff could be a bit more attentive. I left my only warm jacket and called about two hoted after check out while still not to far and asked the front desk to check the room for my jacket. They said it was not turned in and would check and call of they find it. FIVE DAYS LATER they call to day they found it in the room. By that time i purchased a new jacket since I didn’t hear back. Now they want my credit card to send it to me. This is not what a expected form a five star hotel. Truly disspointed.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een uitstekend verblijf.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
muito bom. Quarto ótimo e equipe fantástica
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, room comfort

Fantastisk beliggenhed!

Hotellet har en fantastisk beliggenhed!
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Veldig slitent hotell, absolutt ikke 5-stjerner verdig
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin! Très bel hôtel.
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Déçu de mon séjour

Très déçu de mon séjour . Client habitué de cet hôtel , j’ai pris une chambre côté nord . Nous étions au 4ème étage et avons dû prendre les escaliers (porter la valise) car l’ascenseur était en panne . Le spa n’est pas digne d’un 5 étoiles ! Piscine eau froide .. jacuzzi eau froide .. hammam froid ! Pire pas de machine à café dans la chambre . Habitué des hôtels dans cette station suis vraiment déçu de mon séjour et du rapport qualité/prix
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Royal

Uitstekend verblijf!
Stayed 14 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit déjeuner Personnel sympathique Literie confortable
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end golf

Séjour très agréable. Literie très confortable. Vue magnifique et situation de l’hôtel parfaite pour se déplacer à pied pour shopping, restaurants et golf.
Stayed 2 nights in Sep 2023