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4.5 out of 5

"Nothing bad to say. Absolutely wonderful place to stay. We will be back again " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

A luxury stay in Mount Pisa awaits you at Marsden Lake Resort Central Otago. You'll be 0.5 km (0.3 mi) from Lake Dunstan and 6.3 km (3.9 mi) from Aurum Wineries Limited. Highlights at this family-friendly aparthotel include a restaurant, a marina, and free self parking.

Each apartment is soundproofed and features a TV with cable channels, along with a washer/dryer, free WiFi, and a coffee/tea maker. A refrigerator, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

The restaurant, The Moorings, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to mini golf and a playground. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking.

Attractions in proximity to this 5-star Mount Pisa aparthotel include Cardrona Alpine Resort and The Remarkables Ski Area.

Mountain View Studio, Ground Floor (Not Waterfront)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$183* Per night/room 28 Apr. - 29 Apr.

Twin Studio, Upper Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Villa Spa, Ground Floor (With Kitchen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Studio, Upper Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Queen Beds, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Villa, Ground Floor (with Kitchen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marsden Lake Resort Central Otago ratings based on 302 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marsden Lake Resort Central Otago

Everyone (144) Couples (109) Business (1) Family (52)
5 out of 5
Nothing bad to say. Absolutely wonderful place to stay. We will be back again

Posted by on 25 Feb. 2024

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Comment from Hotel Management

12 Mar. 2024 by Marsden Lake Resort

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back very soon.Sincerely,Marsden Lake Resort

4 out of 5

Posted by on 24 Jan. 2024

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Comment from Hotel Management

25 Mar. 2024 by Marsden Lake Resort

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marsden Lake Resort

5 out of 5
Great views and beautifully maintained!

Posted by on 20 Jan. 2024

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Comment from Hotel Management

12 Mar. 2024 by Marsden Lake Resort

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marsden Lake Resort

5 out of 5
The walking track along side the lake is great and unique and the area is very tidy and safe. Overall it was a great experience to stay at the property.

Posted by on 10 Dec. 2023

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5 out of 5
was really lovely...only problrm the cleaning staff did not supply any spare toilet rolls and we had to go into the village to purchase same

Posted by on 22 Nov. 2023

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3 out of 5

Posted by on 2 Nov. 2023

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1 out of 5

Posted by on 29 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Marsden Viaduct

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4 out of 5
Lack of guest information in units.

Posted by , from Christchurch on 8 Oct. 2023

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Comment from Hotel Management

8 Oct. 2023 by Marsden

Thank you so much for taking the time to review us! We really appreciate it! We are glad that you have enjoyed your stay for second time. Our doors we will always open for you, your family and friend at anytime you want to come! :)Looking forward to seeing you again! Warm regards, Marsden Lake Resort Team.

4 out of 5

Posted by on 29 Sep. 2023

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Comment from Hotel Management

25 Oct. 2023 by Marsden

Thank you for your feedback

5 out of 5

Posted by on 11 Sep. 2023

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Comment from Hotel Management

5 Oct. 2023 by Marsden Lake Resort

Thank you so much for taking the time to review us! We really appreciate it! We are glad that you have enjoyed your stay for second time. Our doors we will always open for you, your family and friend at anytime you want to come! :)Looking forward to seeing you again! Warm regards, Marsden Lake Resort Team

About the The Lake Resort - Heritage Collection

Location 15-23 Perriam Place, Mount Pisa, 9383

Property Features

Marsden Lake Resort Central Otago offers its guests a marina. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this aparthotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, tour/ticket assistance, and ski storage are also featured at the luxury Marsden Lake Resort Central Otago. Self parking is free. This 5-star Mount Pisa aparthotel is smoke free.

  • 59 guestrooms or units
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Marsden Lake Resort Central Otago offers 59 air-conditioned accommodations with washers/dryers and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

The Moorings - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 13
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 13.00–25.00 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pisa Range
  • Pisa Range Lake
  • Pisa Range Lake Cromwell
  • Lake Resort Heritage Collection Cromwell
  • Pisa Range Lake Resort Cromwell
  • Heritage Boutique Lake Resort Cromwell
  • Lake Heritage Collection Cromwell
  • Heritage Boutique Lake Cromwell
  • Heritage Boutique Lake
  • Lake Heritage Collection
  • Marsden Lake Central Otago
  • Marsden Lake Resort Central Otago
  • The Lake Resort Heritage Collection
  • Marsden Lake Resort Central Otago Aparthotel
  • Marsden Lake Resort Central Otago Mount Pisa
  • Marsden Lake Resort Central Otago Aparthotel Mount Pisa

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.