4.5 out of 5

"Spacious room with gorgeous views on the deck. Worth waking up early in the morning to watch sunrise. Friendly ducks come by to say hello (and look fo ... " More

By a verified traveller on Wed 25 Jul 2018

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Hotel Description

A luxury stay in Cromwell awaits you at The Lake Resort - Heritage Collection. You'll be 6.3 km (3.9 mi) from Aurum Wineries Limited and 8.2 km (5.1 mi) from Cromwell Shopping Centre. Highlights at this ski property include a restaurant, a marina and free self parking.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and a coffee/tea maker. A fridge, a hairdryer and an iron/ironing board are also available.

The restaurant, The Moorings, serves local cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities and ski storage. Cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM.

Attractions in proximity to this 5-star Cromwell property include Lake Wanaka and Coronet Peak Ski Area.

Double Studio, Ground Floor (Mountain View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$106 per night

Twin Studio, Upper Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Villa Spa, Ground Floor (With Kitchen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Studio, Upper Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room, 3 Bedrooms, Marina View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Twin Room, 2 Queen Beds, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lake Resort - Heritage Collection ratings based on 238 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lake Resort - Heritage Collection

Everyone (120) Couples (89) Business (1) Family (32)
5 out of 5
Awesome vista of the marina and surrounding mountains

Posted by on 26 Jun. 2019

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5 out of 5

Posted by on 6 Jun. 2019

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4 out of 5
Nice personable but professional staff at check-in and check-out. Would definitely stay there again. I like the ecological concessions (ie all heaters off until you get to the room - yet the rooms heat up fast and really well).

Posted by on 3 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Pania Watson

Hi there Thank you for your review about us here at the Lake Resort. We hope to see you back in the near future.

2 out of 5
It was unclean and tied. Stains on bedspread no glasses

Posted by on 31 May 2019

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4 out of 5
I think this property would be perfect with the touch of some artwork on a couple of the walls. It was just a wee bit bland with no wall art, otherwise very nice and comfortable.

Posted by on 20 May 2019

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Comment from Hotel Management

12 Jun. 2019 by Pania Watson

Hi there Thank you for taking the time to write a review about us. I'm glad you thought the room was nice and comfortable. We have taken your words on board and passed it onto the owners of the villas to purchase some new art work. We hope to see you here again in the near future.

5 out of 5
Had a slight delay with "checking in" and toilet could be cleaner "under the rim". Other than that everything was great.

Posted by on 11 May 2019

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4 out of 5
Lovely location, buildings nice and modern, good restaurant. No WiFi in our room, ran out of toilet paper, paid for someone else’s public holiday surcharge at restaurant

Posted by on 25 Apr. 2019

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4 out of 5
Loved the bathroom. Tvs could use an update with better channels

Posted by on 17 Apr. 2019

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5 out of 5
Quality furnishings and loved the comfy bed and fantastic shower. Location is stunning.

Posted by on 24 Mar. 2019

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2 out of 5
This property didn't live up to our expectations. First off the bathroom door wouldn't shut, we had to get a doorstop from reception which was promptly removed after the first day so we had to go back again to get another. There was no toaster. The kettle badly needed replacing as it would only work if the cord was held at a certain angle. And despite there being WiFi advertised there was none available. Not happy, would never stay there again.

Posted by on 21 Mar. 2019

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About the The Lake Resort - Heritage Collection

Location 15-23 Perriam Place, Cromwell, 9383

Property Features

There's a restaurant on site. Public spaces have free WiFi. The Lake Resort - Heritage Collection offers its guests a marina. Tour or ticket assistance, ski equipment storage, and laundry facilities are also featured at the luxury The Lake Resort - Heritage Collection. Free self parking is available. This 5-star Cromwell apartment is smoke free.

  • 20 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (61.6 km / 38.3 mi)
  • Parking: Free self parking

Room Amenities

The Lake Resort - Heritage Collection offers 20 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and a hairdryer. This Cromwell apartment provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Washer and dryer
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

The Moorings – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM.
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.00 and NZD 25.00 per person (approximately)
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Boutique Lake Resort Cromwell
  • Heritage Boutique Lake Resort
  • Heritage Boutique Lake Cromwell
  • Heritage Boutique Lake
  • Lake Resort Heritage Collection Cromwell
  • Lake Resort Heritage Collection
  • Lake Heritage Collection Cromwell

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.