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4.5 out of 5

"What a delight to stay here for two days. Beautiful location on the moorings, so tranquil and relaxing. Excellent food at the resturant and hosts who ... " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

A luxury stay in Cromwell awaits you at The Lake Resort - Heritage Collection. You'll be 0.5 km (0.3 mi) from Lake Dunstan and 6.3 km (3.9 mi) from Aurum Wineries Limited. Highlights at this property include a restaurant, a marina, and free self parking.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a coffee/tea maker. A refrigerator, a hair dryer, and an iron/ironing board are also available.

The restaurant, The Moorings, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. The apartment building's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking.

Attractions in proximity to this 5-star Cromwell property include Cardrona Alpine Resort and Gibbston Valley Winery.

Double Studio, Ground Floor (Mountain View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 1 Jun. - 2 Jun.

Twin Studio, Upper Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Villa Spa, Ground Floor (With Kitchen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Studio, Upper Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room, 3 Bedrooms, Marina View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Twin Room, 2 Queen Beds, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lake Resort - Heritage Collection ratings based on 259 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lake Resort - Heritage Collection

Everyone (127) Couples (98) Business (1) Family (37)
5 out of 5
What a delight to stay here for two days. Beautiful location on the moorings, so tranquil and relaxing. Excellent food at the resturant and hosts who treat you like friends.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by Pania Watson

Thank you for your review, it was great to have you stay here with us at the Heritage Collection Lake Resort. You have qualified to enter our 'Great Guests' database! Please email us at reviews@lakeresort.co.nz and mention your name/username and date of review to receive a discount code for your next stay with us! Kind Regards, Own Name or Heritage Collection Lake Resort

5 out of 5
Fantastic site and venue. Spacious rooms overlooking the moorings. Beautiful rooms fittings and very comfy bed. Wonderful food in resturant. A 'World Luxury Hotel 2019' Winner!

Posted by on 11 Mar. 2020

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5 out of 5
Loved having water views and having a restaurant on site

Posted by on 9 Mar. 2020

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4 out of 5

Posted by on 2 Mar. 2020

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4 out of 5
Stunning setting, very nice place to kick back and relax. The spa underneath was nothing short of a treat 😇 To me the shower would be the only thing that lets the place down, very fine and seemed to spray every where else apart from on you.

Posted by on 16 Feb. 2020

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5 out of 5
My partner and I were very happy with our stay. I highly recommended this place and their restaurant.

Posted by on 8 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Pania

Hi there Thank you for taking the time to write a review about us here at the Lake Resort! We are glad to hear you enjoyed your stay and hope to have you back again in the near future :)

4 out of 5

Posted by on 6 Jan. 2020

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5 out of 5
I loved the peaceful serenity of the villas all being over the water, simply beautiful. Had the weather been behaving itself we could have boated from our hotel onto the lake ....... that is simply priceless. I will definitely be coming back and recommending to all my family and friends.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Jessie

Hello What lovely comments! Thankyou so much for coming to stay with us we are so happy we made your stay a memorable one and look forward to having you and hopefully your family come stay with us again. Fingers crossed the weather will be nicer for you so you can fully enjoy the lake and our beautiful surroundings.

5 out of 5
There was a bathroom light out. The hotel was nice and clean and I enjoyed having a smart tv

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Jessie

Hello We are sorry to hear that your light was out in the bathroom but happy you liked our smart t.v's. These are handy expecially on the rainy days :) We hope you had a lovely stay and hope to see you again in the near future.

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Pania

Hi there Thank you for taking the time to rate us. We really appreciate it.

About the The Lake Resort - Heritage Collection

Location 15-23 Perriam Place, Cromwell, 9383

Property Features

The Lake Resort - Heritage Collection offers its guests a marina. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this apartment measures 4844 square feet (450 square meters) and includes a conference center. Tour/ticket assistance, ski storage, and laundry facilities are also featured at the luxury The Lake Resort - Heritage Collection. Self parking is free. This 5-star Cromwell apartment is smoke free.

  • 59 guestrooms or units
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Wedding services available
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (61.6 km / 38.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Lake Resort - Heritage Collection offers 59 air-conditioned accommodations with washers/dryers and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Washer and dryer
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

The Moorings - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.00 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pisa Range
  • Pisa Range Lake
  • Pisa Range Lake Cromwell
  • Lake Resort Heritage Collection Cromwell
  • Pisa Range Lake Resort Cromwell
  • Heritage Boutique Lake Resort Cromwell
  • Lake Heritage Collection Cromwell
  • Heritage Boutique Lake Cromwell
  • Heritage Boutique Lake
  • Lake Heritage Collection
  • The Lake Heritage Collection
  • The Lake Resort - Heritage Collection Cromwell
  • The Lake Resort - Heritage Collection Apartment
  • The Lake Resort - Heritage Collection Apartment Cromwell

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.