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TRU By Hilton Crossett

2.5 star property

Photo gallery for TRU By Hilton Crossett

Free daily buffet breakfast
Lobby
Exterior
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$235
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
920 Unity Road, Crossett, AR, 71635
  • Place, Ashley County Medical Center
    ‪3 min walk‬
  • Place, Crossett Sports Complex
    ‪3 min drive‬
  • Place, Moro Bay State Park
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

About the area

Crossett

At TRU By Hilton Crossett you'll be within just a 5-minute stroll of Ashley County Medical Center and within 20 minutes of Crossett Sports Complex. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .With a stay at this Crossett hotel, you'll be 4.6 km (2.8 mi) from Crossett City Park and 33.1 km (20.6 mi) from Chemin-A-Haut State Park.

What's nearby

  • Ashley County Medical Center - 3 min walk - 0.3 km
  • Crossett Sports Complex - 3 min drive - 1.8 km
  • Crossett City Park - 6 min drive - 4.7 km
  • Chemin-A-Haut State Park - 29 min drive - 46.5 km
  • Moro Bay State Park - 56 min drive - 79.0 km

Getting around

  • El Dorado, AR (ELD-Goodwin Field) - 58 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Big Star - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Fiesta Linda - ‬4 min drive
  • ‪Andy's - ‬4 min drive

About this property

TRU By Hilton Crossett

TRU By Hilton Crossett offers its guests an outdoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly TRU By Hilton Crossett also features a terrace, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Crossett hotel is smoke free.

  • 85 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Lift
  • No smoking on site
TRU By Hilton Crossett offers 85 accommodations with a safe and a hairdryer. 49-inch LCD televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

Frequently asked questions

What is the cancellation policy at TRU By Hilton Crossett?

TRU By Hilton Crossett offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRU By Hilton Crossett?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at TRU By Hilton Crossett on 5 Apr 2026 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRU By Hilton Crossett?

Yep, TRU By Hilton Crossett has a free self car park.

Does TRU By Hilton Crossett have a pool?

TRU By Hilton Crossett has an outdoor pool.

Does TRU By Hilton Crossett serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily.

Is there a free airport shuttle available at TRU By Hilton Crossett?

No, TRU By Hilton Crossett does not offer an airport shuttle service.

What time are check-in & check-out at TRU By Hilton Crossett?

Check-in begins at 3:00 PM. Check-out time is noon.

TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 278 reviews
Rating 8 - Good. 65 out of 278 reviews
Rating 6 - Okay. 15 out of 278 reviews
Rating 4 - Poor. 12 out of 278 reviews
Rating 2 - Terrible. 13 out of 278 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nily

Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more of a variety on food to eat.
Stayed 1 night in Dec 2025

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very comfortable in general only issue we’ve had is checking in early when I’ve requested to check in early. We were in town for our father‘s funeral and even though I requested to check in early prior, they still will not allow us to then wanted to charge us $50 to do so. We had several people from out of town that stayed at the same hotel and when they went to go check in early, they were given the same issue. I know it’s policy but when you request it a day or two beforehand and let them know why you’re checking in early because you’re there for a funeral. That is crap. I’m sorry but it is Hilton needs to reevaluate their check-in policy. That is just my opinion. I have stayed at this hotel several times now and each time checking in early has been a big problem, Along with the day person that normally checks in she has been rude. The rest of the staff and the evening clerk have been awesome. Some of our family that stayed there as well. Very put off by it to the point they said next time they will stay at the lower rate hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been good overall. Staff is very friendly hotel is clean and comfortable. Only one complaint is being charged for checking in early half hour early, so we had to wait and the front desk person at the time was very rude, when I finally did get checked in with a different front desk clerk she was awesome.
Stayed 4 nights in Nov 2025

10/10 Excellent

Camiesa

Stayed 1 night in Nov 2025

8/10 Good

Paulette

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Helen J, Pomona

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sister’s funeral. They weren’t kind and compassionate. The room was extremely nice. Good place to stay. ALL the staff we met was generally kind. Good stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, just wished the pool was open.
Stayed 2 nights in Oct 2025

6/10 Okay

sherrie

Travelled with pets
Liked: Staff & service
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

4/10 Poor

REA

Liked: Staff & service
Disliked: Property conditions & facilities
There was NOOO HOT WATER
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Stayed 1 night in Sep 2025

4/10 Poor

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were ants in the bathroom. There was mildew in the shower. The towels needed bleaching. A desk lamp stopped working as soon as I turned it on. The water doesn't get hot. The property is relatively new, but cheaply constructed. The door frame of the bathroom looks like it's separating from the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property's hot water went out during my stay. Hilton has refused to help with any sort of refund or satisfaction regarding this due to booking with a 3rd party (expedia). You're not considered a "guest" at Hilton unless you book directly with them and they feel no obligation to you as a customer.
Stayed 4 nights in Jul 2025

10/10 Excellent

SEDONIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family reunion.

It was a great time to be in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Guirlanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is sooo cute! Love the colors & the modern design inside & out. It was very comfortable & accommodating.They had everything we needed & more
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Darcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Clean, nice, friendly, lots of service. Great stay and unexpected in such a small town.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every employee that I encountered was very personable, polite, and friendly. It was really a great experience.
Stayed 2 nights in May 2025