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Hotel Serenna

3.0 star property

Photo gallery for Hotel Serenna

Snack bar
Lobby sitting area
Bar (on property)
Outdoor pool
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service
The current price is NZ$174
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, San José Church
    ‪9 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Cuatro Ciénegas

At Hotel Serenna you'll be within just a 10-minute stroll of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Cuatro Ciénegas hotel include San José Church and Genesis Museum.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
  • Carranza Museums - 7 min walk - 0.6 km
  • San José Church - 9 min walk - 0.8 km
  • Cuatrocienagas Biosphere Reserve - 3 min drive - 2.3 km
  • Cuatro Cienegas de González Viewpoint - 3 min drive - 2.3 km

Getting around

  • Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive

Restaurants

  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪La Esquina del Marisco - ‬5 min walk
  • ‪Arena Dulce - ‬9 min walk
  • ‪Restaurant El Doc - ‬8 min walk

About this property

Hotel Serenna

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Serenna also features an outdoor pool and room service (during limited hours). Self parking is free.

This 3-star Cuatro Ciénegas hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Hotel Serenna offers 16 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Serenna

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

Is parking available at Hotel Serenna?

Yep, Hotel Serenna has a free self car park.

How much does it cost to stay at Hotel Serenna?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Serenna on 13 Apr 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serenna have a pool?

Hotel Serenna has an outdoor pool.

What makes Hotel Serenna a romantic place to stay?

Romance packages, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Serenna.

Does Hotel Serenna serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Serenna?

No, Hotel Serenna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serenna?

Yep, you can grab a meal at Hotel Serenna's onsite restaurant.

What time are check-in & check-out at Hotel Serenna?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Serenna?

No, pets and service animals are not allowed.

Hotel Serenna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 8 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Axel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones excelentes
Stayed 1 night in Dec 2025

10/10 Excellent

Yendira

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

6/10 Okay

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small Rooms good service

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

8/10 Good

Maria Teresa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Comfy

The views of the mountains were beautiful and the bartender was the best!
Stayed 1 night in Jul 2019

10/10 Excellent

osmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rosa María

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y el personal fue amable. El área de desayuno tiene las sillas sucias y tuve que pedir varias veces que me llevaran alimentos que ya se habían terminando, no hay revisión constante en esta área. El agua de la alberca está helada.
Stayed 2 nights in Dec 2025

8/10 Good

Karen Anel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy agradecidos con las atenciones de Victor en nuestro tour.
Stayed 2 nights in Dec 2025

6/10 Okay

Maria de los Angeles

Business traveller, Travelled with group
Liked: Staff & service
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nataly

Stayed 1 night in Dec 2025

10/10 Excellent

Marisela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La cama es muy comoda, el check in y check out muy rapido el lugar esta muy limpio nos gusto mucho el hotel
Stayed 1 night in Dec 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

ERIC

Travelled with group
Liked: Cleanliness, staff & service, amenities
El personal fue muy amable. Las instalaciones son muy buenas.
Stayed 1 night in Nov 2025