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Hotel San Andres

3.5 star property

Photo gallery for Hotel San Andres

Lobby
Terrace/patio
Lobby sitting area
Front of property
Premium bedding, iron/ironing board, rollaway beds, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Gran Colombia 11-66, Entre Tarqui y General Torres, Cuenca, Azuay, EC01150
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Twin Room

Premium bedding, iron/ironing board, rollaway beds, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 Queen Bed, Garden View

Double Room, 1 Queen Bed, Garden View

Double Room, 1 Queen Bed, Garden View

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

Romantic Room, 1 Queen Bed, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Cuenca

At Hotel San Andres you'll be within steps of Church of Santo Domingo and San Cenaculo Church. Highlights at this hotel include free continental breakfast. .This smoke-free hotel offers a 24-hour front desk, a garden and tour/ticket assistance. Additionally, you'll find luggage storage and a front desk safe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Downtown Cuenca hotel include Calderon Park and New Cathedral of Cuenca.

What's nearby

  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Convent of the Assumption - 3 min walk - 0.3 km
  • San Sebastian Plaza - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.0 km

Getting around

  • 14n - Antonio Borrero Station - 6 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Cuenca (CUE-Mariscal Lamar) - 13 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬5 min walk
  • ‪Café Del Zaguán - ‬3 min walk
  • ‪Bauhouse Hostel & Bar - ‬4 min walk

About this property

Hotel San Andres

Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. Hotel San Andres also features tour/ticket assistance, a garden, and 24-hour room service. Parking is available for a fee.

This 3.5-star Cuenca hotel is smoke free.

  • 23 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • 1 conference room
Hotel San Andres offers 23 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.

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Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 9:00 AM

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12.00 per vehicle (return)
  • Self-parking fee: USD 12 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Property is also known as

HOTEL SAN ANDRES Cuenca
SAN ANDRES Cuenca
HOTEL SAN ANDRES Hotel
HOTEL SAN ANDRES Cuenca
HOTEL SAN ANDRES Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel San Andres?

Hotel San Andres offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel San Andres?

Yep, Hotel San Andres has a self car park for USD 12 per day. A self car park is also available, for a fee.

What makes Hotel San Andres a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel San Andres.

Does Hotel San Andres serve breakfast?

You bet, free continental brekkie is on offer daily between 7 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel San Andres?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel San Andres?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel San Andres?

No, pets are not allowed.

Hotel San Andres Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Pavol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel San Andres, Cuenca

I don understand how this hotel have three and half stars. I would not give this hotel even two stars. Not enough lite, very dark in the room. When I came to the room it was very smelly. I checked the pillows and they were completely yellow. I went to the reception and I asked for new pillows. Because it was close to midnight he was looking for a pillow and after while he brought me a pillow. The next day they gave me back pillows but again they were completely smelly and yellow. I asked the lady to give me a new pillow. When I came to the room in the afternoon finally I had a new pillow. Breakfast, no choices only egs and coffee. I paid for three nights and I left after two nights. When I was leaving in the morning the stairs were in complete dark. Stay away from this hotel. The room had only window to the inside of the hotel so everybody was able to see in your room. This is a hostel not a hotel.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

VLBL, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice place to stay.
Stayed 5 nights in Jul 2018

4/10 Poor

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel...well located...friendly staff...just way too noisy in the evenings!!! ...extending to midnight...and beyond. First night it was a bunch of "retired" football players shouting between floors...second it was a group of card players on the first floor...below the atrium..."shouting" caried all the way up to my 3rd floor room. Without earplugs I wouldn't have been able to sleep!
Stayed 2 nights in May 2018

8/10 Good

Gretchen, in Gibsons, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Most caring staff I have ever encountered

I had a medical emergency while staying at the San Andres and the staff said "Go - take care of yourself. We will hold your until you return" (free). I was blown away by their caring attitude. BRAVO!! The memory of this simple, basic, hotel with a heart will stay with me forever.
Stayed 3 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Everything perfect--good value -- great location -- terrific staff
Stayed 1 night in Nov 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location, Great Value, Top service

Wonderful friendly service
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
LLEGAMOS CUANDO ESTABA LLOVIENDO Y LOS SEÑORES DEL HOTEL TUVIERON LA GENTILEZA DE IRNOS A VER AL GARAJE PARA QUE NO NOS MOJARAMOS :)
Stayed 3 nights in Mar 2019

6/10 Okay

Margarita, México

Liked: Staff & service
Disliked: Cleanliness

Hotel céntrico en Cuenca

Excelente atención de Natalia y sus colegas al frente del servicio al huésped. Pero decepcionante limpieza en la habitación y muy pobre desayuno, en relación con el costo.
Stayed 7 nights in Jul 2018

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel San Abdres

Muy buen ambiente, súper amables. No tengo queja alguna.

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno para estancias cortas

Buen hotel para pasar la noche. Nuestra habitación estuvo limpia y cómoda pero mi sobrino me dijo que la de él tenía las sábanas con polvo. Desayuno normal sin mucha variedad: panes, huevos, fruta y café. Muy buena ubicación y personal amable.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel, seguro y bien ubicado

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable y prácticamente en centro histórico

Muy agradable; el personal muy atento , las habitaciones y su ambiente conservan un aspecto tradicional , muy bien en la limpieza. Ideal para recorrer caminando el centro histórico ; el garaje estaba a dos cuadras pero nada complicado la verdad. El desayuno bien. En líneas generales si lo recomendaría.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017