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Hotel Description

A family-friendly stay in the heart of Cuenca awaits you at Hotel Boutique Los Balcones. Within just a 10-minute stroll, you'll find Plaza Rotary Market and Calderon Park. Highlights at this Colonial hotel include free daily breakfast, a restaurant, and a bar/lounge.

A day of pampering can include massages and mani/pedis. The fine-dining restaurant, SOLE MIO, serves Latin American cuisine and is open for lunch and dinner. Other amenities include a free manager's reception, a 24-hour business center, and a coffee shop/cafe. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Downtown Cuenca hotel include New Cathedral of Cuenca and Sombrero Museum.

Apartment, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$110* Per night/room 28 May - 29 May

Single Room, Patio

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Patio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room, Accessible, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max

About the Hotel Boutique Los Balcones

Location President Borrero 12-08, Cuenca, Azuay 10150

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A 24-hour business center and meeting rooms are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1860
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: 14n - Antonio Borrero Station (0.2 km / 0.1 mi)
  • Metro station: Gaspar Sangurima Tram Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • International calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Spa Services

  • Manicures and pedicures
  • Massages
  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Boutique Los Balcones offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 8
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Los Balcones
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel
  • Hotel Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel Cuenca

You should know

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.