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Hotel Italia

3.5 star property
Hotel with free breakfast, near Calderon Park

Photo gallery for Hotel Italia

1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Deluxe Room
Free daily buffet breakfast
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
The current price is NZ$64
12 July - 13 July

Explore the area

Map
AV. HUAYNA CAPAC, AV. ESPAÑA, Cuenca, CUENCA
  • Calderon Park
    ‪14 min walk‬
  • Río Tomebamba & Calle Larga
    ‪15 min walk‬
  • New Cathedral of Cuenca
    ‪15 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪2 min drive‬

Room options

View all photos for Economy Double Room

1 bedroom, premium bedding, desk, laptop workspace

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Non Smoking, City View

1 bedroom, premium bedding, desk, laptop workspace

Family Triple Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Executive Single Room, 1 Large Single Bed, Non Smoking

Executive Single Room, 1 Large Single Bed, Non Smoking

Executive Single Room, 1 Large Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

Hotel Italia puts you in the heart of Cuenca, within a 20-minute stroll of Calderon Park and New Cathedral of Cuenca. Highlights at this hotel include free buffet breakfast, a restaurant and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Cuenca hotel include Río Tomebamba & Calle Larga and Alejandro Serrano Aguilar Stadium.

What's nearby

  • Calderon Park - 14 min walk - 1.2 km
  • Río Tomebamba & Calle Larga - 15 min walk - 1.3 km
  • New Cathedral of Cuenca - 15 min walk - 1.3 km
  • Alejandro Serrano Aguilar Stadium - 3 min drive - 2.3 km
  • Mall del Rio - 5 min drive - 4.2 km

Getting around

  • Gaspar Sangurima Tram Station - 5 min walk
  • Luis Cordero (Hermano Miguel) Station - 11 min walk
  • Cuenca (CUE-Mariscal Lamar) - 3 min drive

Restaurants

  • ‪Oro Mar - ‬3 min walk
  • ‪Tiesto's - ‬14 min walk
  • ‪Balcon Quiteño - ‬8 min walk
  • ‪Restaurante Rustico - ‬1 min walk
  • ‪Sanduches del mono - ‬10 min walk

About this property

Hotel Italia

Hotel with free breakfast, near Calderon Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Italia. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Cuenca hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Italia offers 40 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 6.20; reservation required
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6.20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and PayPal. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Italia Cuenca
Italia Cuenca
Hotel Hotel Italia Cuenca
Cuenca Hotel Italia Hotel
Italia
Hotel Hotel Italia
Hotel Italia Hotel
Hotel Italia Cuenca
Hotel Italia Hotel Cuenca

Frequently asked questions

Is parking available at Hotel Italia?

Yep, Hotel Italia has a free self car park and free valet parking.

How much does it cost to stay at Hotel Italia?

As of 10 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Italia on 12 Jul 2025 start from NZ$63.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Italia a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Italia.

Does Hotel Italia serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Italia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Italia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Italia?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Italia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and nice. A number of staff are bilingual and they helped us with our bags.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on a traffic circle so there is some traffic noise; but it dies down at night.
Stayed 3 nights in Jan 2025

8/10 Good

Floridalma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Monica

Mejorar la calidad del desayuno
Stayed 3 nights in Feb 2024

8/10 Good

Michael, San Antonio,Tx.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk. I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Stayed 11 nights in Dec 2019

10/10 Excellent

Werner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

RonB

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline). Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Oswaldo Andrés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tooru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応はとてもフレンドリーで気持ちよかった。

チェックイン当日時間前の朝８時に着いて荷物のみをフロントに預けようと思って尋ねたとろろ部屋の用意が出来ているので追加料金無しで部屋に入れてくれた。チェックアウトも１２時が決まりでしたがバスの都合で午後７時頃迄部屋にいれるか尋ねたとろろ追加料金無しでOKとのことでした。フロントの男性も女性も常に笑顔で接してくれて気持ち良かったです。朝食も美味しいく品数も沢山というわけではありませんが十分な量と味でした。部屋のバスタブは私の使い方がわからなかったかもしれませんが下側の水栓からお湯が出なくてシャワーから湯槽にお湯を張りました。部屋は清潔に保たれて良かったですが、スリッパが無かったので次回はスリッパを持参する予定です。クエンカの街はキレイでゴミも少なく世界遺産に登録されているように中世のスペイン風の建物が残っている街でした。
Stayed 1 night in Aug 2024

8/10 Good

MARLON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena

Muy buena
Stayed 1 night in Jul 2024

6/10 Okay

Romel, JACKSON HEIGHTS

Travelled with group
Liked: Staff & service
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas. Espero mejoren sus instalaciones.
Stayed 2 nights in Jun 2024

8/10 Good

lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco deteriorada pero el servicio es muy bueno
Stayed 2 nights in May 2023

10/10 Excellent

CRISTINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Stayed 2 nights in Dec 2019

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Very helpful and friendly staff

The good thing about this hotel is the friendly staff, which try to help you in any way. The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.
Stayed 1 night in Mar 2019