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Hotel Valgus

Property class: 3.5

Photo gallery for Hotel Valgus

A dining table with a bottle of wine, a glass, and a plate of food.
A hotel room with a large window, a bed with multiple pillows, a dining table with breakfast, and a view of the city.
A hotel room with two beds, a desk, a chair, and a TV.
A woman relaxing in a large, freestanding bathtub filled with bubbles, surrounded by a wicker basket with towels and toiletries.
A modern hotel lobby with seating areas, a reception desk, and artwork on the walls.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$107
3 Oct - 4 Oct

Explore the area

View map
Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Place, Calderon Park
    ‪12 min walk‬
  • Place, New Cathedral of Cuenca
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

A hotel room with two beds, a dining area, and a large window with a mountain view.

Standard Double Room, 1 Bedroom, Ensuite, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite, 1 King Bed, Ensuite, City View

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view of the city.

Superior Suite, 1 King Bed, Ensuite, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Ensuite, City View

A modern hotel room with a large bed, a view of the city through a window, and a small seating area with a chair.

Standard Single Room, 1 Queen Bed, Ensuite, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 1 Bedroom, Ensuite, City View

A hotel room with three beds arranged in a row, a wooden floor, and a door on the left.

Standard Triple Room, 1 Bedroom, Ensuite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

About the area

Cuenca

At Hotel Valgus you'll be within a short 5-minute stroll of Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. Highlights at this Mediterranean hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, ALVA, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. Business amenities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Downtown Cuenca hotel include Inter-American Center of Popular Arts and Sombrero Museum.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • University of Cuenca's Orchid Garden - 10 min walk - 0.9 km
  • Calderon Park - 12 min walk - 1.0 km
  • New Cathedral of Cuenca - 12 min walk - 1.0 km

Getting around

  • CREA (Av. México) Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 17 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Zircus - ‬5 min walk
  • ‪Golden Prague Pub - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk
  • ‪Noé sushi bar - ‬6 min walk

About this property

Hotel Valgus

Hotel Valgus offers its guests a hot tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valgus. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Hotel Valgus offers 30 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes desks. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pool
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  • Breakfast included
  • Free airport shuttle
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The price is NZ$200
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:30 AM to 6:30 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ALVA

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (165 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Living plant wall
  • Locally sourced food prioritised
  • Mediterranean architecture
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • LED lighting
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 35

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

This property enforces quiet hours from midnight to 6:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Valgus Hotel Cuenca

Valgus Hotel

Valgus Cuenca

Hotel Valgus Hotel

Hotel Valgus Cuenca

Valgus Hotel Suites

Hotel Valgus Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Valgus?

Hotel Valgus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Valgus?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Valgus on 3 Oct 2026 start from NZ$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Valgus?

Yep, Hotel Valgus has a free self car park.

What makes Hotel Valgus a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Valgus.

Does Hotel Valgus serve breakfast?

You bet, complimentary buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Valgus?

Yep, there's a free airport shuttle that runs from 7:30 AM - 6:30 PM on request.

Is there a bar or restaurant at Hotel Valgus?

Yep, you can grab a meal at Hotel Valgus's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Valgus?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Valgus?

Cats and dogs are welcome at Hotel Valgus, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Valgus Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Osmin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and great customer service.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Services
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a disco and a soccer stadium so extremely noisy on wekend days and nights.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Reina Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia la paso increible. La.habitacion estuvo impecable en su limpieza y orden, su personal amable y atento. Me contaron que el.desayuno estuvo delicioso y variado, su ubicacion esta muy conveniente si quieren disfrutar del Centro de Cuenca puedes llegar caminando unos minutos Me encanto haberles reservado este hotel. Les quedo muy agradecida
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

LUIS OSWALDO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Se paga los costos totales del hotel a expedía pero cuando llegamos al hotel, ellos nos cobran otros impuestos que ya están cancelados.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Todo
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Mal mantenimiento de las instalaciones
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, habitación amplias y bonitas, pero lamentablemente la cama muy dura, y las almohadas planas y duras a mas que una discoteca cerca que no deja dormir. El desayuno es buffet básico
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

ignacio

Habitacion el ultimo piso, ruidosa...imposible dormir. Gracias😡
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, amenities
Lugar céntrico, limpio, los empleados muy buenos. No me gustó el ruido por las noches
Stayed 3 nights in May 2025
Verified review

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Está en una calle con mucho tráfico, me asignaron una habitación que da hacia la calle y me molestó el paso de los autos a la madrugada, solicité una habitación con cama matromonial y me dieron una con dos camas, las almohadas en pésimo estado.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

ANA PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Todo muy bien , lugar cerca de todo , desayuno excelente , mejoraría el sistema de tv
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente atención , desayuno variado y rico
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

BLAGOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general, muy buena atención de todo el personal. Los felicito.
Stayed 2 nights in May 2019
Verified review

8/10 Good

SantiagoNavarro

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendable ya sea para viaje de placer o negocios.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

ELOY

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Me fue bien pero hubo gente ruidosa la madrugada que estuve hospedado, y no pude conseguir hablar con Recepcion porque nadie contestó. Esa sería mi única queja ya que no pude dormir tranquilo.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel center of everything

Hotel next to stadium and minutes from commercial and nightlife area. Only issue was traffic noise at night when sleeping due to close proximity to busy street.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.
Verified review

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en Cuenca

Personal muy amable y gentil
Verified review

8/10 Good

up and out

Liked: Cleanliness, staff & service, property conditions & facilities

Close to historic Cuenca - staff was unbelievable

Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.