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The Wills Hotel

Property class: 2

Photo gallery for The Wills Hotel

A lobby with a round table, two sofas, a flower arrangement, and a television.
A restaurant with a wooden floor, white wicker chairs, a brown leather booth, and a large wall mural.
A bar area with wooden chairs, a counter with a digital screen, and a bar stocked with bottles.
A modern interior with a green sofa, patterned cushions, and large windows offering a view of the street.
A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is NZ$255
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
69 Baltimore St, Cumberland, MD, 21502
  • Place, Downtown Cumberland Historic District
    ‪1 min walk‬
  • Place, Western Maryland Scenic Railroad
    ‪3 min walk‬
  • Place, C&O Canal National Historic Park Visitor's Center
    ‪3 min walk‬

Room options

View all photos for Room

A modern hotel room with a bed, bedside tables, a desk, a chair, a mirror, and a small plant.

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a bed, bedside table, lamp, and a framed sign on the wall.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cumberland

At The Wills Hotel you'll be within steps of Downtown Cumberland Historic District and Allegany Museum. Highlights at this hotel include free continental breakfast, a restaurant and a bar/lounge. .This hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Near this Cumberland hotel, you'll find Western Maryland Scenic Railroad.

What's nearby

  • Downtown Cumberland Historic District - 1 min walk - 0.0 km
  • Western Maryland Scenic Railroad - 3 min walk - 0.3 km
  • C&O Canal National Historic Park Visitor's Center - 3 min walk - 0.3 km
  • Canal Place - 5 min walk - 0.4 km
  • History House - 10 min walk - 0.9 km

Getting around

  • Cumberland Station - 7 min walk
  • Hagerstown, MD (HGR-Hagerstown Regional) - 71 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪My Place - ‬12 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Patrick's Pub And Eatery - ‬19 min walk

About this property

The Wills Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The Wills Hotel also features coffee/tea in common area and a lift.

Smoking is allowed in designated areas at this Cumberland hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Wills Hotel offers 20 air-conditioned accommodations with a hairdryer and blackout curtains. This Cumberland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres; reservations required
  • Offsite parking; reservations required
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Frequently asked questions

Are there any beaches close to The Wills Hotel?

The closest beach to The Wills Hotel is Lake Habeeb Beaches (11 km).

How much does it cost to stay at The Wills Hotel?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at The Wills Hotel on 8 Nov 2026 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Wills Hotel serve breakfast?

Yep, complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Wills Hotel?

No, The Wills Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Wills Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Wills Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Wills Hotel?

No, pets are not allowed.

The Wills Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 79 reviews
Rating 8 - Good. 10 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and quiet. And the chop house inside of the restaurant was amazing!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room - spacious, pretty decor, great views, huge windows, quiet! Hotel staff was kind and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully restored, with historic character balanced by clean, comfortable, modern accommodations. The staff was welcoming and helpful, and the location made it easy to enjoy downtown Cumberland. A great choice for anyone looking for a distinctive, relaxing stay in the area. I will definitely be staying here again! Onsite restaurant has a great vibe! Drinks and food…AMAZING!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice furnishings
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bike storage was extremely impressive
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in the heart of Cumberland. They have a dedicated room for bicycle storage for guests who are riding the C&O towpath trail or the GAP trail. Even though it is downtown they have ample free parking in a nearby parking garage. Wonderful restaurant and bar as well.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary Parking garage was only one block away - wonderful. Continental breakfast was good. Restaurant/bar was nice as well. Staff was friendly and helpful. Bathroom was wonderful with great shower except for the small toilet (should have been comfort height for a king room). Ad said city view but we only had view of an interior roof and air conditioner. Bedroom itself was small. Location in a revitalizing downtown was also great and walk-able! We would recommend but make sure the room view actually faces the outside of hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BRAND NEW EVERYTHING! We really enjoyed our stay. The complimentary parking garage was just one block away, which was very convenient. The continental breakfast was good, and the restaurant and bar were a nice bonus. The foyer was a wonderful place to sit and chat with friends. The staff was friendly, welcoming, and helpful throughout our visit. The bathroom was excellent, with a great shower, although the toilet was quite small. For a king room, a comfort-height toilet would have been a nice upgrade. The bedroom itself was also on the smaller side. The hotel's location in the revitalized downtown area was a highlight—it's very walkable and close to attractions. Nice view of historical buildings across the street. Overall, we would recommend this hotel for its location, amenities, and service. The listing said it slept 3 but there was no 2nd bed option. Be sure to verify that availability if desired. One more thing - the bed was a bit firm with no box spring.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely brand new when we stayed in summer 2026. Still getting trim put in and some paint work done. We got a suite which had a nicely finished large bathroom. The room had a kitchenette sized sink and a decent fridge but no microwave which felt like it was just not installed yet into the shelving. Compared to the renders, the lighting in the room was brighter and cooler. I think the bulbs in the bedside fixtures should be way dimmer and warmer in temp. The bike storage room is fantastic and it is very well thought out with the ice and filtered water bottle fill right outside it. Looks like there are laundry hookups in the bike room. I didn't ask about laundry on this stay but it seems like one of the things they are working on as they are open for longer. Know before you go- parking. I suggest if you are driving here that you park on Liberty St on the side of the hotel in a loading spot for check in. The garage for the hotel is about a block away. The hotel is located in an extremely pedestrian and bike friendly part of town so we did not need much garage access anyway. The restaurant downstairs was great. Breakfast was fine. We will be back, highly recommend this place!
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Within 5 minutes of entering our room we were unable to exit the room due to the door handle not working. Thankfully our brother and sister in law were next door we slid the key under the door to them. We called the fromt desk they said yeah sorry but hotel is full nothing we can do. Then called back said we have a door stop you can just leave it In the door when you are in the room.. um im going to sleep with my door open? Or I close it and cant get out if there is a fite? He said he will call manager... calls back Says yeah nothing we can do? We spend $250.in a room, $500 at bar and restaurant and they didnt even offer anything at all when they admitted they didnt have an onsite maintenance. We just locked ourselves in and gave our key to our in laws to let us out in the morning. Went to check out new person is there we ask about the dooe... they had no idea. .. things come up and happen its how a company handles things that matter. Do better... be thankful for your customers. How you handle the mishaps matters most.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brand new and in excellent condition. The staff were very friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful stay. The hotel is immaculate, with a modern vibe. The staff was wonderful and Cumberland is up and coming. We had dinner at our favorite Italian restaurant. A great stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and conveniently located. Cumberland is clearly "up and coming" and this hotel is perfectly situated to be in a golden spot when it finishes growing. Even as-is, it was fantastically situated and wonderfully appointed. We really enjoyed our stay and hope to revisit again some day in the future.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumberland is my father's hometown. It always brings me joy when I return. I was thrilled to see all of the work they have put into the downtown area. All the cute shops added to the experience. While I didn't get to do much exploring, we will be back in the near future!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant! Updated and renovated so it’s chic. It’s really before it’s time location-wise though. The street is cute and inviting BUT lots of empty storefronts and it seems people haven’t yet realized downtown Cumberland is trying to renew itself.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, and comfortable room and bed!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown Cumberland. The hotel recently opened with everything renovated and it was all done well. Shopping, dining and just exploring the city is within walking distance.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location. Staff was super friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the ambiance of this beautiful new hotel. Returning to my hometown for a Celebration of Life, it felt like discovering a hidden gem in the heart of the historic downtown district. Once checked in, everything was within easy walking distance, making the location incredibly convenient. The staff made the experience especially enjoyable. The front desk team was warm, welcoming, and a pleasure to work with throughout my stay. The bar service was outstanding, and the food exceeded my expectations. The only challenge was navigating the parking process. I had expected on-site parking, but unloading luggage, checking in, locating the designated parking area, and then repeating the process at checkout required a bit of planning. A more convenient loading and unloading area or clearer parking instructions would greatly enhance the guest experience. One additional suggestion would be to offer decaffeinated coffee and expand the complimentary breakfast selection beyond fruit and regular coffee. While these are relatively minor improvements, they would add even more value for guests. Overall, these were small inconveniences and did not detract from an otherwise wonderful stay. I would gladly stay here again and highly recommend this hotel to anyone visiting the area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in I knew I was in good hands . The ladies at the front desk were so welcoming and professional. This hotel has a central location. The rooms are exceptionally full of character with a warm modernist design. The hotel has a restaurant/ bar and a continental breakfast. Would definitely stay again . Super comfortable, nice and cool air conditioned space , modern lobby and walking distance to everything .
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026