El Balcon

3.0 star property
Hotel with a restaurant, 6-minute walk to Plaza de Armas

Photo gallery for El Balcon

Terrace/patio
Dining
Terrace/patio
View from room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, 3 Single Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

Family Suite

Highlights

Heating
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Double or Twin Room, 3 Single Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

About the area

Cusco

El Balcon places you in the centre of Cusco, steps from Museo Irq’i Yachay and within a short 5-minute stroll of Museo de Plantas Sagradas Magicas y Medicinales. Highlights at this hotel include a restaurant and free continental breakfast. .This smoke-free hotel offers concierge services, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Near this 3-property class Cusco Historic Center hotel, you'll find Plaza de Armas.

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.3 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Coricancha - 12 min walk - 1.0 km

Getting around

  • San Pedro Station - 13 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪Andean Grill - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Casa Tunki - ‬4 min walk
  • ‪Aulita Cafe Boutique - ‬4 min walk

About this property

El Balcon

Hotel with a restaurant, 6-minute walk to Plaza de Armas
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
  • Dining venue
El Balcon offers 17 accommodations with complimentary bottles of water and complimentary bathrobes. Business-friendly amenities include safes and telephones. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 

Property Registration Number 20442088811

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

What is the cancellation policy at El Balcon?

El Balcon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does El Balcon serve breakfast?

Sure does, complimentary continental breakfast is offered daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at El Balcon?

No, El Balcon does not offer an airport shuttle service.

Is there a bar or restaurant at El Balcon?

Yep, you can grab a meal at El Balcon's onsite restaurant.

What time are check-in & check-out at El Balcon?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at El Balcon?

No, pets are not allowed.

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 318 reviews
Rating 8 - Good. 62 out of 318 reviews
Rating 6 - Okay. 16 out of 318 reviews
Rating 4 - Poor. 8 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Stayed 2 nights in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Freya, KIRKLAND

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at El Balcon was spot on. Wonderful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Stayed 1 night in Oct 2025

8/10 Good

Ellice

Stayed 1 night in Oct 2025

8/10 Good

carolina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Stayed 7 nights in Sep 2025

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.
Inner yard
Inner yard
Entrance
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amélie

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Vadzim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 3 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The room was clean and basic. Breakfast was great and had wonderful service. The room and hotel are very rustic, no tv and you can hear outside noise.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with clean spacious clean rooms. Breakfast was so fresh and delicious. The main square was so close it’s walkable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Audrey

Stayed 4 nights in Sep 2025

10/10 Excellent

Audrey

Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and setting, kind and helpful staff, great breakfast
Stayed 2 nights in Sep 2025