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Hotel Carlos V

3.0 star property
Hotel with free breakfast, a short walk to Plaza de Armas

Photo gallery for Hotel Carlos V

Down duvets, in-room safe, desk, blackout curtains
Reception
Free daily buffet breakfast
Standard Twin Room, 2 Single Beds
Building design

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
Calle Tecsecocha 490-A, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪3 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

Highlights

Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the area

Cusco

Hotel Carlos V places you in the centre of Cusco, within just a 5-minute stroll of Plaza de Armas and within 15 minutes of San Pedro Market. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Cusco Historic Center hotel include Museo de Plantas Sagradas Magicas y Medicinales and Museo Irq’i Yachay.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 10 min walk - 0.9 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 19 min drive

Restaurants

  • ‪Kusy Kay Restaurant - ‬3 min walk
  • ‪Andean Grill - ‬2 min walk
  • ‪Qucharitas - ‬2 min walk
  • ‪Il Olivo - ‬2 min walk
  • ‪Vikingo - ‬2 min walk

About this property

Hotel Carlos V

Hotel with free breakfast, a short walk to Plaza de Armas
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Hotel Carlos V also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bar or lounge
  • Dining venue
Hotel Carlos V offers 30 accommodations with a safe and free toiletries. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.0 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Rollaway bed fee: USD 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available.

Property Registration Number 209600046315

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Carlos V Cusco
Carlos V Cusco
Hotel Carlos V Hotel
Hotel Carlos V Cusco
Hotel Carlos V Hotel Cusco

Frequently asked questions

What is the cancellation policy at Hotel Carlos V?

Hotel Carlos V offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Carlos V serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Carlos V?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Carlos V?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Carlos V?

Check-in begins at 11:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Carlos V?

No, pets are not allowed.

Hotel Carlos V Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Nelida

This hotel do not exit any more I have to re-do a new booking whit the present hotel and shorted my stay in this city and buy another air plane ticket to comeback to the city what I came.
Stayed 12 nights in Jul 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I did not enjoy the stay in this hotel. It was extremely cold, Sometimes there was no hot water. Sometimes we would get at least a bar soap, bed moved all over the place. That and other inconviniences.

2/10 Terrible

Samantha, H, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mould-Ridden Hell Hole

Initially given a twin room when a double was booked and although we were immediately moved to a double room, there was mould through the bathroom, dirty water in the toilet, dirty walls, cracked and peeling paint, cracks in the floor boards, rust in the shower and light rain sounded like hail on a tin roof. Needless to say we left after half an hour, opting to stay elsewhere. We are still chasing a refund.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
O hotel conforme custo beneficio cumpriu com sua proposta.
Stayed 2 nights in Sep 2019

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Room comfort

Ducha helada cuando ofrecen agua caliente en Cuzco

Desafortunadamente me tuve que bañar con el agua fría de Cuzco 😭 a las 4:30 am y ni siquiera me pidieron excusas por esa falla. La verdad eso daño mi experiencia en el hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

robinson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doble cobro

Complicada
Stayed 1 night in Jul 2019

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2018

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon accueil!

Bon accueil, Hôtel sympa, Il ne manque que le chauffage!
Stayed 6 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Buena ubicacion, muy amable la gente que atiende.

Pro: ubicacion y buena relacion en cuanto al costo. A mejorar: no cuenta con calefacion centralizada y en epocas de lluvia o frio se hace menos agradable, de todas formas nos pasaron un calefactor electrico. En general bueno.

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort