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Hotel Museo Cusco

Property class: 3

Photo gallery for Hotel Museo Cusco

A person seated at a table with a view of a cityscape and mountains through large windows.
A large bathtub with rose petals and strawberries, candles, and a tray of strawberries.
A hotel room with a large bed, a bedside table with a lamp, a painting on the wall, and a breakfast tray with fruit and a croissant.
A reception desk with a stone counter, a framed menu, and a vase of flowers.
A multi-story building with balconies and multiple windows, labeled as Hotel Museo Cusco.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • 24/7 front desk
The current price is NZ$52
28 Sept - 29 Sept

Explore the area

View map
420 Av. Manco Capac, Cusco, Cuzco, 08002
  • Place, Coricancha
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪15 min walk‬
  • Place, Cusco Cathedral
    ‪17 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪8 min drive‬

Room options

View all photos for Economy Room, 1 Queen Bed

A hotel room with a bed, a dresser, a radiator, and a wall-mounted artwork.

Economy Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Honeymoon Studio Suite, 1 Bedroom, Hot Tub

A hotel room with a bed, desk, and fireplace.

Honeymoon Studio Suite, 1 Bedroom, Hot Tub

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

A double bed with white and blue bedding, two pillows, and two rolled towels.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Comfort Studio Suite

A hotel room with a bed, a chair, a window with curtains, and a view of buildings outside.

Comfort Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

A room with two beds, wooden flooring, orange walls, and two wall-mounted lights.

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Cusco

Hotel Museo Cusco places you in the centre of Cusco, connected to a shopping centre and within a short 5-minute stroll of Wanchaq Market and Orellana Pumaqchupan Park. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and luggage storage. Free continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Cusco hotel, you'll be 1.4 km (0.8 mi) from Plaza de Armas.

What's nearby

  • Coricancha - 10 min walk - 0.9 km
  • Plaza de Armas - 15 min walk - 1.3 km
  • Cusco Cathedral - 17 min walk - 1.4 km
  • San Blas Church - 17 min walk - 1.4 km
  • San Pedro Market - 5 min drive - 1.9 km

Getting around

  • Cusco Wanchaq Station - 4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 12 min drive

Restaurants

  • ‪Emiliana Restaurant - ‬4 min walk
  • ‪Mama Jama - ‬6 min walk
  • ‪La Quinta - ‬5 min walk
  • ‪La Cusqueñita - ‬5 min walk
  • ‪La Bondiet - ‬7 min walk

About this property

Hotel Museo Cusco

Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Museo Cusco also features a terrace, laundry facilities, and a front desk safe.

This 3-star Cusco hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Museo Cusco offers 40 accommodations with a safe and free toiletries. 32-inch LED televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 10:00 AM to 11:00 PM on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Art gallery
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Mountain biking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (399 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Desk
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Water fee: USD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Museo Cusco Hotel
Hotel Museo Cusco Cusco
Hotel Museo Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Hotel Museo Cusco?

Hotel Museo Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Museo Cusco?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Museo Cusco on 28 Sept 2026 start from NZ$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Museo Cusco serve breakfast?

Sure does, complimentary continental brekkie is available daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Museo Cusco?

No, but there's an airport shuttle that runs from 10:00 AM - 11:00 PM on request for a fee.

What time are check-in & check-out at Hotel Museo Cusco?

Check-in begins at 11:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Museo Cusco?

No, only service animals are allowed.

Hotel Museo Cusco Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 8 out of 27 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was spacious, clean, and comfortable. I had a front room to the street and my only complaint is the street noise at night can be bothersome. Location is great, close to the historic neighborhood. I had early tours so I couldn't get breakfast during my stay. I recommend this hotel for short stays were you'll likely be sightseeing most of the day and need a comfortable place to stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
interesting property!, it actually has a museum mood... with historical artifacts and a gallery
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, ok , what a pity that receptionist didn’t speak English at all
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This worst property I’ve ever seen
Stayed 7 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel, not worth a night

We stay one night only thanks God, in our way to machu pichu, got the worst duty dusty room, we had to put a towel on the bed to sleep, it was so dusty I did not use the sheets. no breakfast, no one in the area to ask for food. the picture you see, is nothing to what really is. I do not recommend this place, it is cheap and you get,...what you pay.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks nothing like the pictures.

This place looks nothing like the way it does in the pictures. I got the suite, walked in, used the bathroom (15 hour bus ride) and then walked right out and asked for a refund. The reason why is because it looked dirty, had holes in the wall and there was 0 privacy. The sheets weren’t clean either, there was hair all over the sheets and foot prints on the floor. There was even an opening in the closet from the hallway, where people could easily grab your luggage. You could hear people in the lobby too. I didn’t feel safe here. So after being in that place for less than an hour, I left. I found Apart hotel Inkasabios (best hotel in Cusco) and they saved my life. I will say that the hosts were kind enough to give me a refund and they were professional. I did get a call from hotels.com saying that they charged me for that night because I used the bathroom. Oh well. How weird but I guess it’s fine. I’m just saving you guys from getting scammed. Don’t book here. At least don’t book the suite.
Window from room to hallway. I guess this is fine?
This is what concerned me
Dirty.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien en mi estadia
Stayed 6 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Der var restauranter tæt på. Hotellet var generelt meget slidt, beskidt og grimt. Det var meget billigt, men eks. Var der ikke håndklæder gjort klar på værelset. Der var andres hår på armatur og gulv. Det mest dårlige var nok at billedet som hotels.com bruger slet ikke matcher det man ser, når man bor på hotellet. Morgenmadsbuffeten som I har billede af ser faktisk anderledes ud (jeg har vedhæftet billede)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Tienen un mal sistema administrativo. No nos tenían anotados con la reserva, nos dieron una habitación en teoría mejor que la que pagamos pero no servía el agua caliente, la tina tampoco, no hacían respetar horarios de silencio
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene un excelente relación precio calidad. Las instalaciones son lindas, cómodas, limpias, el desayuno es sencillo y cumple. El único punto en contra fue que nos tocó una habitación que da a la calle que es muy ruidosa. Es muy cerca de la estación Wanchaca, pero más lejos del centro Histórico.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness

Hotel fantasma

Parecia um hotel fantasma, vários quartos, mas não tinha ninguém no hotel, os funcionários tbm não apareciam. Tem uma obra na frente que tbm tá prejudicando o hotel. O bom que pra fazer o check out, eu deixei a chave na recepção e fui embora, já que ninguém aparece
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
El personal no es muy amable y hubo un problema con el pago ya que al parecer no les aparecia pero el cobro si se realizo, al final se resolvio
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel horrible… no vayan, no gasten su dinero

No tenían estacionamiento, no tenían desayuno, todo pago era en soles y según su tipo de cambio, ellos te imponían la tarifa de cambio… una abstracción, horrible, un hotel totalmente desagradable. Nunca cambiaron las toallas, nunca hicieron limpieza de habitación y solo decían “no tenemos personal” una lástima… jamás volveré a usar Hoteles.com porque no garantiza absolutamente nada.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tá legal a banheira legal , vale a pena.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar enconta para uma viagem economica

Lugar simples, porem agradavel. Funcionários muito simpaticos e atenciosos e como o gerente disse quando fui fazer uma solicitacao: " Este é um hotel enconta que supre as necessidades de uma viagem economica, caso queira mais privilégíos, há inumeros outros hoteis pela cidade" - e pela sua resposta cabe este registro.
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel sucio

Muy sucio el lugar, nunca limpiaron y la cama la tendieron dos veces de los 6 días que me quedé, el agua caliente sólo salió un día. El personal muy amable pero entiende si no limpian porque hacen varias cosas a la vez.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置很棒，服務人員很親切
Stayed 5 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店實際條件與照片相差甚大，房間沒有衛生紙也沒有浴巾，雖老闆人很和善也承諾會提供但是都找不到人，櫃台總是無人，要求退款也未退如承諾的天數，向 hotels.com 反應也不予回應。
Stayed 4 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las fotos no son lo que muestran. La ducha estaba malograda, salía mucha agua por el suelo. Se escucha bulla por todo el hotel. Sin contra que el desayuno es incluido y el desayuno nunca estaba listo, en una oportunidad tuve yo que ir a Freir los huevos en la cocina mientras la que trabaja a se iba a comprar el pan.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente servicio, amabilidad, muy recomendado, trato amable de parte de los dueños del hotel
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness
Stayed 7 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2023