Novotel Cusco

4.0 star property
Historic hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Novotel Cusco

LCD TV
Exterior
Terrace/patio
Miscellaneous
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
The current price is NZ$227
16 Dec - 17 Dec

Explore the area

View map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, Coricancha
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

Room, 2 Single Beds (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Double Bed

Family Duplex, 1 Queen Bed (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Habitación Colonial Matrimonial

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Cusco

Novotel Cusco places you in the centre of Cusco, within a short 5-minute stroll of Cusco Cathedral and Plaza de Armas. Highlights at this historic hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Yaku Wasi Bar-Restaurante, is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 5:00 AM and 9:30 AM and on weekends between 5:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Cusco Historic Center hotel include San Blas Church and Coricancha.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 3 min walk - 0.3 km
  • San Blas Church - 3 min walk - 0.3 km
  • San Pedro Market - 12 min walk - 1.0 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Yaku Wasi Bar-Restaurante

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PEN 60.20 for adults and from PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Novotel Cusco?

Novotel Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cusco?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Novotel Cusco on 16 Dec 2025 start from NZ$226.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cusco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Cusco is a hit with families.

Does Novotel Cusco serve breakfast?

You bet, our visitors love the buffet breakfast here! Offered weekdays between 5:00 AM and 9:30 AM and weekends between 5:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel Cusco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Cusco?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Cusco?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Novotel Cusco Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 725 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

8/10 Good

DAVID LOPEZ

Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi, North Attleboro

Stayed 1 night in Sep 2025

8/10 Good

Abdul, Granger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Archana

Stayed 2 nights in Sep 2025

8/10 Good

?as?????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

heather, chicago

Stayed 1 night in Aug 2025

10/10 Excellent

Lety, Miramar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
Stayed 6 nights in Aug 2025

6/10 Okay

SHAAN

Liked: Cleanliness, staff & service, property conditions & facilities
Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clymene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Re-check in Process!

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Stayed 2 nights in Jul 2025

8/10 Good

Daniel, McAllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Han
Stayed 4 nights in Jul 2025

8/10 Good

Huddia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Stayed 2 nights in Jul 2025

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
Beautiful court yard with dining options.
Stayed 4 nights in Jul 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff, very attentive service, great buffet. Our rooms on the first floor were pretty loud from the walkway, well into the night and super early in the morning, especially if near the kitchen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 5 nights in Jul 2025

10/10 Excellent

Zachary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
Stayed 6 nights in Jul 2025

10/10 Excellent

NEYSI, ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near everything, the staff is super friendly and the restaurant options are amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Mitali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Sucheta

Stayed 1 night in Jul 2025

8/10 Good

Maxim

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location and overall environment matches expectation
Stayed 2 nights in Mar 2025

8/10 Good

Javier, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Very nice colonial property, excellent location and very friendly personnel. The room could be nicer.
Stayed 1 night in Jun 2025