Union Hotel Cusco

3.5 star property
Colonial hotel with free breakfast and 24-hour front desk

Photo gallery for Union Hotel Cusco

Terrace/patio
Restaurant
Restaurant
Reception
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
Calle Union 189, Cusco, Cusco, 8002
  • San Pedro Market
    ‪2 min walk‬
  • Plaza de Armas
    ‪8 min walk‬
  • Cusco Cathedral
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cusco

Union Hotel Cusco puts you in the heart of Cusco, within just a 10-minute stroll of popular attractions like San Pedro Market and Plaza de Armas. Highlights at this boutique hotel include in-room free WiFi and LED TVs. .This Colonial hotel offers free WiFi in public areas, a 24-hour front desk and a games room. Added amenities include coffee/tea in a common area and laundry facilities. Free local cuisine breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of free airport pick-up service. .Places within a 5-minute walk of this 3.5-property class Cusco Historic Center hotel include San Pedro Church and Iglesia y Convento de Santa Clara.

What's nearby

  • San Pedro Market - 2 min walk - 0.2 km
  • Plaza de Armas - 8 min walk - 0.8 km
  • Cusco Cathedral - 10 min walk - 0.9 km
  • Coricancha - 13 min walk - 1.2 km
  • Sacsayhuaman - 5 min drive - 3.0 km

Getting around

  • San Pedro Station - 4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 7 min drive

Restaurants

  • ‪Sección de jugos - ‬2 min walk
  • ‪Desayunos “El Sano Vivir” - ‬3 min walk
  • ‪Vegan Point - ‬3 min walk
  • ‪San Francisco Plaza Hotel - ‬3 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk

About this property

Union Hotel Cusco

Colonial hotel with free breakfast and 24-hour front desk
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

  • 43 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2015
  • Local cuisine
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Union Hotel Cusco?

Union Hotel Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at Union Hotel Cusco?

No, but there are deep-soaking baths in the guestrooms.

Does Union Hotel Cusco serve breakfast?

Yeah, travelers can't get enough of the free local cuisine breakfast here! Served daily from 6:00 AM to 9:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Union Hotel Cusco?

Yep, there's a free shuttle from the airport to the hotel that runs from 6:00 AM - 10:30 PM on request.

What time are check-in & check-out at Union Hotel Cusco?

Check-in begins at 1:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Union Hotel Cusco?

No, pets and service animals are not allowed.

Union Hotel Cusco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 994 reviews
Rating 8 - Good. 223 out of 994 reviews
Rating 6 - Okay. 61 out of 994 reviews
Rating 4 - Poor. 29 out of 994 reviews
Rating 2 - Terrible. 17 out of 994 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic and friendly
Stayed 3 nights in May 2025

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shower towels smelled like vomit, fortunately linens didn't. The property has very good potential but unfortunately there's a lot of noise during the night (2am, 4am, etc) because of people not being mindful and talking very loudly and rolling their luggage when getting to their room, etc. We stayed at 2 properties in Cusco and this one was $40 more than the other but we're not sure it was worth that extra cost. The location is fine but not the closest from Plaza Mayor (although still definitely walkable), but very close to San Pedro Market. On the more positive side, the common areas are wonderful and their breakfast was fabulous. The even had a baby alpaca on location! Many attentions are done such as chocolates on your bed upon arrival, bed sheets warming using hot water bags at the feet of the bed, etc. All in all we're on the fence about recommending this hotel in Cusco because of the noise and bad experience with smelly bath towels which grossed us out...
Stayed 1 night in May 2025

6/10 Okay

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been treated so well at a hotel best customer service !
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Our room was very nice, clean & comfortable. The restaurant was excellent, breakfast was amazing!! I have never had a breakfast with so many food items. We didn't feel like going out at night, so we played games and had dinner in their lounge area-it was a great time! Kiki the lama is the best! My husband did the Pisco Sour and Cerviche classes, he loved it.
Stayed 2 nights in May 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant. Easy arrangement of pick up from airport. Excellent staff. Great area to hang out, live music and plenty of activities in the hotel. They even have a baby alpaca!
Stayed 1 night in May 2025

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, close to everything and lots of activities planned
Stayed 4 nights in May 2025

6/10 Okay

Raymond

Travelled with group
Stayed 1 night in May 2025

6/10 Okay

Jyotsana

Travelled with family
Disliked: Cleanliness
Average stay, it's good if you just need to drop your bags and travel elsewhere. There was dirt falling on the bed from the ceiling which was quite annoying. The staff is mostly polite with one or two exceptions.
Stayed 5 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Free goodies. Llama in courtyard and hot water bottles in bad were all unexpected treats
Stayed 1 night in May 2025

8/10 Good

Celso A

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing amenities and events! Wish we could have participated in more. The on-site restaurant was delicious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karin, Waltham

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Shyam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Terri

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tub didn’t drain And It was loud
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Stayed 2 nights in Apr 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you get a room away from the street. Beyond noisy if not. Staff are friendly. Breakfast is great. Easy walking distance to the supermarket or San Pedro market.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert, San Pedro Sula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and ready to jump for any emergency related or anything really that we needed.
Stayed 5 nights in Mar 2025

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located and was pretty. The food and service was great but unfortunately my room had a window to the street and was very noisy at night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, went above and beyond to make our family feel good and welcome there. (Kuddos to Shakira, she was great) Property was very clean and neat. Walkable and great location
Stayed 2 nights in Apr 2025