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Five Volcanoes Boutique Hotel

3.5 star property
Hotel in Cyuve with free breakfast and 24-hour front desk

Photo gallery for Five Volcanoes Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Exterior
Deluxe Double Room Single Use
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View map
B.P. 3103, Kigali, Cyuve
  • Place, Volcanoes National Park
  • Place, Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund
    ‪10 min drive‬
  • Place, Musanze Caves
    ‪21 min drive‬
  • Airport, Goma (GOM)
    ‪80 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony or patio
Separate dining area
Fridge
Flat-screen TV
Blackout curtains
Fan
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

Highlights

Balcony or patio
Separate dining area
Fridge
Flat-screen TV
Blackout curtains
Fan
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cyuve

At Five Volcanoes Boutique Hotel, you'll be 4.9 km (3 mi) from Cathedral of Ruhengeri and 5 km (3.1 mi) from Shyira Diocese Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Cyuve hotel include Musanze Modern Market and Red Rocks Arts Centre.

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 4.9 km
  • Musanze Modern Market - 6 min drive - 6.3 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 10.8 km
  • Musanze Caves - 21 min drive - 21.5 km
  • Mgahinga Gorilla National Park - 57 min drive - 46.4 km

Restaurants

  • ‪Crema - ‬4 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Hotel Muhabura Restaurant - ‬5 min drive
  • ‪La Paillotte - ‬6 min drive
  • ‪Amikus Coffee & Pizza - ‬6 min drive

About this property

Five Volcanoes Boutique Hotel

Hotel in Cyuve with free breakfast and 24-hour front desk
Five Volcanoes Boutique Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Five Volcanoes Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Cyuve hotel is smoke free.

  • 11 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Five Volcanoes Boutique Hotel offers 11 accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate dining areas and includes desks. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Flat-screen televisions come with satellite channels. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

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Exterior

Grotta Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
5.0 out of 5, Exceptional, 1 review
The price is NZ$452
includes taxes & fees
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Grotta Resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Fan
  • Living room

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Five Volcanoes Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 265.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one way)
  • Rollaway bed fee: USD 265.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve

Frequently asked questions

What is the cancellation policy at Five Volcanoes Boutique Hotel?

Five Volcanoes Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Five Volcanoes Boutique Hotel?

Yep, Five Volcanoes Boutique Hotel has a free self car park.

Are there any beaches close to Five Volcanoes Boutique Hotel?

The closest beach to Five Volcanoes Boutique Hotel is Gisenyi Beach (47.8 km).

Does Five Volcanoes Boutique Hotel have a pool?

Five Volcanoes Boutique Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Five Volcanoes Boutique Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Five Volcanoes Boutique Hotel.

Does Five Volcanoes Boutique Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Five Volcanoes Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Five Volcanoes Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Five Volcanoes Boutique Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Five Volcanoes Boutique Hotel?

No, pets and service animals are not allowed.

Five Volcanoes Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
Stayed 3 nights in Mar 2021

10/10 Excellent

June, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool to relax by. Terrific staff and food.
Stayed 1 night in Dec 2019

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best!

This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Robin, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Stayed 2 nights in Nov 2018

10/10 Excellent

Milli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2018

The staff were welcoming and accommodating. The hotel was quiet, clean and enjoyable. The food was good and the pool area was pleasant and inviting.
Stayed 2 nights in Jul 2018

8/10 Good

MANJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024