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Isana Hotel Dalat

3.0 star property

Photo gallery for Isana Hotel Dalat

Exterior
Reception
Balcony
Shower, free toiletries, hair dryer, slippers
Interior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
41-43 Truong Cong Dinh, Ward 1, Da Lat, Lam Dong
  • Place, Da Lat Market
    ‪5 min walk‬
  • Place, Xuan Huong Lake
    ‪7 min walk‬
  • Place, Crazy House
    ‪14 min walk‬
  • Airport, Da Lat (DLI-Lien Khuong)
    ‪35 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room 4 Pax

In-room safe, desk, free WiFi

Superior Twin Room 4 Pax

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room 3 Pax

In-room safe, desk, free WiFi

Superior Twin Room 3 Pax

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Da Lat

At Isana Hotel Dalat you'll be within just a 10-minute stroll of popular attractions like Da Lat Market and Xuan Huong Lake. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Da Lat hotel include Cathedral of Da Lat and Linh Son Pagoda.

What's nearby

  • Da Lat Market - 5 min walk - 0.5 km
  • Xuan Huong Lake - 7 min walk - 0.6 km
  • Domaine de Marie Church - 10 min walk - 0.9 km
  • Crazy House - 14 min walk - 1.2 km
  • Lam Vien Square - 17 min walk - 1.4 km

Getting around

  • Da Lat Station - 11 min drive
  • Da Lat (DLI-Lien Khuong) - 36 min drive

Restaurants

  • ‪Sữa Đậu Nành Hoa Sữa - ‬1 min walk
  • ‪Moi Craft Beer - ‬1 min walk
  • ‪Góc Hà Thành - ‬1 min walk
  • ‪Bánh Căn Thy - ‬1 min walk
  • ‪Jera Egg Coffee - ‬1 min walk

About this property

Isana Hotel Dalat

As a guest of Isana Hotel Dalat, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Isana Hotel Dalat also features dry cleaning/laundry services and a front desk safe.

Smoking is allowed in designated areas at this 3-star Da Lat hotel.

  • 19 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Isana Hotel Dalat offers 19 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Da Lat hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Isana Hotel Dalat City
Isana Dalat City
Isana
Isana Hotel Dalat Hotel
Isana Hotel Dalat Da Lat
Isana Hotel Dalat Hotel Da Lat

Frequently asked questions

What is the cancellation policy at Isana Hotel Dalat?

Isana Hotel Dalat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Isana Hotel Dalat?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Isana Hotel Dalat?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Isana Hotel Dalat?

No, pets are not allowed.

Isana Hotel Dalat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 12 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable clean hotel

The hotel is located on a lovely French style street. The street is one way so easy to walk and keeps noise down. Lots of cafes and restaurants in the street I suppose it's a tourist area really but the local markets are only a 5 min walk and so is the lake. We did tours with Green horizons which is located right next door and they were great to deal with. Hotel room was small but had everything you need and was tidy. Room serves came in daily and changed towels and made bed. If you are after a clean tidy room at a good price go here.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Poor service

The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

cuong

Disliked: Staff & service

Greedy, money-hungry owner.

Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas that we left in there for the next customers. It wasn't until then we realized that the bikes we received were not empty for no reason. She probably did this to every single one that she got back that had any gas left in it. Needless to say, we'd never stay there again.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

No window in some of the rooms !

Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

Kazuhiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

エアコンがない。

エアコンがない。 入口の段差が大きくベビーカーの移動が不便
Verified

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible staff

Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to stay at

I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities

Good location

They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

cotol

달랏 여행중 숙박에 대해 고민 하다가 들어간곳이였는데 기대치 보다는 많이 미흡했지만 나름 가성비대비 하면 괞찮은 곳이였네요
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, room comfort
-Insalubrité des toilettes à l’arrivée (poil et urine apparente) et chambre mal nettoyé (long cheveux sur les serviettes et au sol). -Pas de bureau (seulement une table) et pas de frigo (alors qu’ils étaient mentionnés). -Pas d'évacuation d'humidité dans la salle de bain. -Fenêtre donnant sur le couloir à l'intérieur de l'hôtel et accessible par tout le monde. -Salon de coiffure au rdc qui donne directement sur la chambre. On entend le bruit du sèche cheveux jusqu’à 21h30 et les odeurs des produits sont insupportables. -Aucune isolation sonore. -Ménage censé être fait le matin et qui n’est toujours pas fait l’après midi (passé 15h) alors que ça a été demandé plusieurs fois dans la journée.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Thien Anh

Disliked: Staff & service, room comfort
Tot
Verified

8/10 Good

Vachirapong

Liked: Staff & service
Disliked: Cleanliness

non smoke room but smell cigaratte all over d fl

1st time and last time
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes zentrales aber dennoch ruhiges Hotel

Das Hotel liegt sehr zentral fast am Marktplatz und mein Zimmer im 5. Stock war trotzdem sehr ruhig. Ich hatte einen großen Balkon und hübsche Sicht über die Stadt. WLAN war schnell und das Hotelpersonal stets freundlich. Nur Frühstück gibt's keins. Noch nicht mal einen Frühstücksraum. Aber Bäcker gibt's am Marktplatz und Cafés gegenüber und nebenan.
Verified

8/10 Good

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience location.

The hotel room has good European style. Big window gave room a lot of light.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

günstiges gutes Hotel in Markt Nähe

Das Hotel war sauber und das Personal recht freundlich. Die Nähe zum Nachtmarkt war top. Würde ich immer weiter empfehlen.
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine

Hotel was fine. Nothing special and nothing bad. I would stay again and recommend you do too.
Verified

8/10 Good

Ricardo

Disliked: Cleanliness

Hipster Area

Hipster Area of Dalat
Verified

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness

Bugs on bed

Hotel was ok, within walking distance to night market and lake. Room was small compared to other hotels we stayed at from Hanoi to Saigon and cities in between. I noticed bugs on the bed so for this reason I don't recommend it.
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

บริการดี ใกล้ night market

พนักงานบริการดี ใกล้night market บริเวณโรงเเรมเงียบสงบ
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Good breakfast when offered

We were lucky enough to come when breakfast was being served. The breakfast had a lot of variety and very good. Unfortunately, it was only for a limitied time. The hotel is too far to comfortably walk to the market though with the uphills and downhills. It would be nice if the room had air conditioning even though Dalat is one of the cooler places in Vietnam. If this place had breakfast all the time I would definitely stay here again, but I would opt for a closer place since it does not.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

廉價的旅館

房間很大，但是隔音效果不夠好。感覺是有理髮店改造的旅館，稱不上是酒店服務。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Very large room but it was over a hairdressers, which was part of the hotel. I didn't like the smell of hair products which was present during working hours. Very few services available in hotel.
Verified

8/10 Good

Sav. Packbacker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trung Tam Da Lat. Restaurants, coffee shop near by

Trung Tam Da Lat. Restaurants, coffee shop near by
Verified

8/10 Good

matilda

Liked: Staff & service
Disliked: Room comfort

Bra hotell

För priser vi betalade så fick vi ett fint rum! Absolut. Dock var det hemskt att det inte fanns air condition ellet fläkt. Eftersom det regnade mycket under vår tid i da lat så var rummet väldigt fuktigt. Det var det enda negativa. Annars super bra personal!
Verified

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021