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Waterside Resort Spa

4.0 star property
Hotel with free parking, a short walk to Hoi An Market

Photo gallery for Waterside Resort Spa

Dining
Interior detail
Garden
Dining
Food court

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
XUYEN TRUNG CAM NAM HOI AN RIVERSIDE, Hoi An, Quang Nam (province), A
  • Hoi An Market
    ‪9 min walk‬
  • Chua Cau
    ‪15 min walk‬
  • Hoi An Night Market
    ‪16 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View

Deluxe Room, River View

Highlights

Balcony
Air conditioning
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Minibar
Coffee/tea maker
  • 54 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Villa, Garden View

Villa, Garden View

Villa, Garden View

Highlights

Balcony
Air conditioning
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Minibar
Coffee/tea maker
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Hoi An

At Waterside Resort Spa you'll be within a 20-minute stroll of popular places like Hoi An Market and Hoi An Night Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free wired Internet in public areas, a gym and laundry facilities. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 4-property class Hoi An hotel, attractions include An Bang Beach and Cua Dai Beach.

What's nearby

  • Hoi An Market - 9 min walk - 0.8 km
  • Chua Cau - 15 min walk - 1.3 km
  • Hoi An Night Market - 16 min walk - 1.3 km
  • Song Hoai Square - 18 min walk - 1.5 km
  • An Bang Beach - 13 min drive - 5.8 km

Getting around

  • Ga Thanh Khe Station - 30 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

Restaurants

  • ‪Market Terrace - ‬6 min walk
  • ‪The Noodle House - ‬7 min walk
  • ‪3 Dragons - ‬6 min walk
  • ‪Red Sail - ‬9 min walk
  • ‪Home Taste - ‬9 min walk

About this property

Waterside Resort Spa

Hotel with free parking, a short walk to Hoi An Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free wired Internet. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at Waterside Resort Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 floor
  • 15 guestrooms or units
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Waterside Resort Spa offers 15 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Azerbaijani, Dutch, English, French, German, Italian, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Waterside Hoi
Waterside Resort Hoi
Waterside Resort Hoi Hoi An
Waterside Hoi Hoi An
Waterside Resort Spa Hoi An
Waterside Resort Spa Hotel
Waterside Resort Spa Hoi An
Waterside Resort Spa Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Waterside Resort Spa?

Waterside Resort Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Waterside Resort Spa?

Yep, Waterside Resort Spa has a free self car park.

Are there any beaches close to Waterside Resort Spa?

The closest beach to Waterside Resort Spa is My Khe Beach (23.1 km).

What makes Waterside Resort Spa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Waterside Resort Spa.

Is Waterside Resort Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Waterside Resort Spa is a hit with families.

Is there a free airport shuttle available at Waterside Resort Spa?

No, Waterside Resort Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Waterside Resort Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterside Resort Spa?

Check-out time is noon.

Waterside Resort Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Thuc, NYC

Liked: Staff & service
Disliked: Cleanliness, room comfort

As far, as close as you can get to Hoi An's old to

For my trip through Vietnam, I had been staying at $30-$40 hotels, but for Hoi An, I decided to slum it a bit as the price of this hotel was $10. What you pay is what you get. It is run down, not that well maintained, the bed sheets and bath towels smell a little of mildew. This place has potential, the foyer is great, there are some nice views of the old town from there. It is also located right across the bridge from the old town, away from the hustle and bustle of the tourist crowded streets; making it a good location to be in. So it you are willing to slum it a bit, stay here.

2/10 Terrible

Ray and Ang

Disliked: Cleanliness, staff & service, room comfort

3 stars my ars

Although the hotel is well located it is in need of some serious overhaul. The reception area is a dumping ground for most of the ditritus in the hotel and there is dust everywhere. There seems to be a pack of 6 or so dogs that have made the hotel home and bark all night and seem to not bother the staff. The route to the centre of Hoi An is easy enough across the bridge but to be honest unless you want clothes making I would not recommend Hoi An, it is dirty, smelly and full of people trying to rip you off. The staff at the hotel seemed nice enough but one was coughing and sniffling and gave me her bug and the breakfast was revolting.

6/10 Okay

Carol

Liked: Cleanliness

The staff were very nice but our

The staff were very nice but our check out became a very complicated and stressful procedure as they expected us to pay them directly for our stay when we had already paid hotel club. The problem took us about two hours to resolve. Luckily, we started the night before and were able to catch our early morning flight as they keep your passports until the bill is settled. The hotel rooms are fine and clean (however the mattresses had a bad smell) but the resort grounds were a mess. this may be due to the recent floods on the coast or it may be due to neglect. We are not sure. The food was edible but not great. we also paid way to much through hotel club as the regular rate was 20.00 dollars cheaper than what we paid.

4/10 Poor

年金婆さん, ド田舎

Disliked: Cleanliness, staff & service, property conditions & facilities

便利で静か　手入れの行き届かないバンガローで良かったら不気味に独り占め

このホテルの良い点は天井の高さと親切な従業員です。ロビーのトイレには鍵も紙もないうえーものすごーく不気味に薄汚れているうえに便座がありません。勢いよく入ってとんでもない目にあいました。従業員の皆さま親切なのにとても残念です。バスルームの内部の壁も大理石で作られていて広々ー雰囲気もあるのです。トイレの床は前の方のー恐らくは１か月も前のトイレットペーパーが付いたままだし、あの８月の日本人の使用された物だったのでしょうかーどこを指でさっとチェックしても埃と汚れで指が黒くなります。　たまたま忘れ物をして部屋に戻ったときに丁度掃除中だったのを見たら数秒で短いホーキでさーと履き　トイレの床は掃除せず、バスタブはシャワーをざわーとかけているだけでした。　掃除の人も愛想がとても怒る気持ちにはならずークローゼットは１５６ｃｍの私には飛び跳ねても届かないです。捨てた方が良い汚れたチリ入れ藤は雰囲気を壊します。　ベッドサイドランプのスイッチがベッドから離れていていちいち歩いてスイッチを押さなくてはなりません。ロビーの床ももラコッテタイル風で自然な風が吹き抜けとってもジャングル風なのですがー。　　夜遅くツアーで帰っても真っ暗なうえにだーれもいません。　ロビーのテーブルの上で眠ると覚悟して長い間待ってついには大声で呼んでやっと出てきました。その夜は自分のバンガローの入口で１００メートルは聞こえるような大声をあげましたがだーれも来ません。　蛇のようなものが入口に多数へばり付いていたのでしたー結局はイモリが路頭を組んで団体ーそれがイモリをわかるまではそれはそれは恐ろしかったです。その夜は黒いなにかわからないのが不気味な虫死体らしき物も部屋に転がっていました。　冷蔵庫のなかは最初からねっとりと汚いものがへばり付いていました。一番困ったのはこのホテルでクレジットカードがとうとう使用できなかったことでした。使えるはずだっとので、　紙のお金は日本円がどこでも使えたフエで大半使いきりーもう僅かの小銭しかなくーダナンの飛行場までの交通費にも足りない状態でーーチェックアウトするわずか２，３分で飛行場までのお金を借りる交渉をしてホテルの送迎車を用意して頂くのでしたがーわたしが返せないときにはあの３日間食事のお世話をした女性従業員の給料から引くと脅かすのです。わたしはわたしが思いついて置いていかれるすべての物をホテルの彼女に頂いてもらいー財布ハンドバックメガネ学用品化粧品未使用使用中ものもタオル類とうとうをーーとにもかくにもも３１５０円相当を借りてーー這う這うの体でダナン空港に辿りついたのでした。　ホテルの整備状態が悪いと言うか壊れていても全く気にならないホテルの方針でカードが作動しないのにー部下のお給料から引くぞーと脅してやっと車が出るとはー日本だったら絶対にホテルの車で送っていただけるのにーといくら嘆いても　　これが　ホテルの方針なのかと抗議して車が出なくなったらどうしようと思いつつもーそれは親切な若い従業員のお方に５日でお金が届いてほっとしましたがーフエのホテルでは格安でも、ツアーもタクシーもバスも何もかもクレジットでなんら問題なく決算して頂けたのに。わたしが払わないと従業員のお給料から引くと言わないで欲しかったです。　従業員の皆さまがた滞在中は大変お世話になりました。皆さまとても親切でした。クレジットカードの兼で何回も経営者と話たいと懇願しても聞いて頂けませんでした。従業員の方々はその方がお仕事楽で良いのですね。何も聞かせない方が良いのですね。　聞こえれば改善するはずですから。　

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zentrale und trotzdem ruhige Lage

Das gebuchte Zimmer mit Gartenblick war ausgebucht und man gab uns ohne Aufpreis ein hoeherwertiges Zimmer mit Fluss/Altstadtblick. Mehrmalige Verlaengerung (es hat uns so gut gefallen) War ohne Probloeme zu den gleichen (guenstigen) Bedingungen moeglich. Sehr grosszuegige Zimmer und Bad, top sauber. (auch wenn die Zimmer etwas abgewohnt sind, haben wir uns rundum wohlgefuehlt) Blick vom Balkon auf die Altstadt von Hoi An, die ueber die Bruecke in 2 Minuten zu erreichen ist. Einziger Negativpunkt ist, dass es statt Fruehsueckbuffet, wie angekuendigt, nur Suppe (Pho) oder Omelett und ein Getraenk gab, weil nur sehr wenige Gaeste da waren. Etwas mehr Entgegenkommen beim Fruehstueck (zB ein zweites Getraenk oder Yoghurt zum Obst statt Yoghurt ODER Obst) waere angenehm gewesen, zumal dei Nutzung des Hotels wegen Renovierung eingeschraenkt war. Insgesamt aber eine Empfehlung!

4/10 Poor

Runa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

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