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Candlewood Suites Rowlett - Lake Ray Hubbard by IHG

2.5 star property

Photo gallery for Candlewood Suites Rowlett - Lake Ray Hubbard by IHG

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a clock, and a mirror.
A spacious lobby with a high ceiling, a chandelier, and a reception desk.
A hotel room with a ceiling fan, a television, a desk, a chair, a sofa, and patterned carpet.
A vending machine stocked with snacks and beverages, a Coca-Cola refrigerator, and a freezer with a 'FROZEN FARE' sign.
A breakfast bar with various food items, a coffee machine, and a microwave.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8701 E. Interstate - I-30, Rowlett, TX, 75088
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, Sapphire Bay Marina
    ‪13 min walk‬
  • Place, American Airlines Center
    ‪26 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪39 min drive‬

Room options

Studio Suite, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Studio Suite

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Rowlett

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG puts you in the heart of Rowlett, steps from Lake Ray Hubbard and within a 20-minute stroll of Sapphire Bay Marina. Highlights at this beach hotel include an outdoor swimming pool, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. 84292 square feet (7831 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .In proximity to this Rowlett hotel you'll find Dallas Arboretum and Botanical Garden.

What's nearby

  • Lake Ray Hubbard - 1 min walk - 0.0 km
  • Sapphire Bay Marina - 13 min walk - 1.2 km
  • Galleria Dallas - 23 min drive - 41.7 km
  • American Airlines Center - 26 min drive - 40.1 km
  • Dallas Market Center - 27 min drive - 43.7 km

Getting around

  • Downtown Rowlett Station - 13 min drive
  • Dallas Union Station - 22 min drive
  • Love Field Airport (DAL) - 46 min drive

Restaurants

  • ‪RaceTrac - ‬5 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪Vidorra - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪The Brass Tap - ‬5 min drive

About this property

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 84292 square feet (7831 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Rowlett - Lake Ray Hubbard by IHG. Self parking is free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • 84292 sq ft of conference space
  • 7831 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
Candlewood Suites Rowlett - Lake Ray Hubbard by IHG offers 62 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rowlett hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 84,292 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 (weight limit: 110 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

What is the cancellation policy at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

Yep, Candlewood Suites Rowlett - Lake Ray Hubbard by IHG has a free self car park.

Does Candlewood Suites Rowlett - Lake Ray Hubbard by IHG have a pool?

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG has a seasonal outdoor pool.

Is Candlewood Suites Rowlett - Lake Ray Hubbard by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Candlewood Suites Rowlett - Lake Ray Hubbard by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

No, Candlewood Suites Rowlett - Lake Ray Hubbard by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 655 reviews
Rating 8 - Good. 212 out of 655 reviews
Rating 6 - Okay. 94 out of 655 reviews
Rating 4 - Poor. 65 out of 655 reviews
Rating 2 - Terrible. 87 out of 655 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Ronda

Liked: Staff & service
The front desk people were very nice and accommodating.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed

Great location! Customer service was great!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean pleasant service quiet.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!! The beds only have a sheet though so take your own blankets!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean. Workout room and breakfast wonderful 😊
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in later in the evening, the front desk area was clean and inviting. The staff was super friendly and helpful. I will be staying here again in the future as I travel for work and travel through that area often.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay at comfort suites Rowlett with the wolf p

It was nice. Glad they accommodate for my Doozin service animal. And breakfast is nice!!!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options before 9am. Nice staff! Hot coffee with all the extras .
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Orlando

Liked: Amenities
Its convinient. Easy to book.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stop again

Room was good, service was excellent, staff was outstanding on all shifts. Plan on stopping there again on my way back. Too bad the construction in the area made it a little bit difficult to get around
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I pay is very good
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Eleno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work weekend
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

John

Liked: Staff & service
Needs renovations
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The staff was very nice and breakfast was good. I didn't like that the rooms were always moist from humidity produced by the a/c, the bathroom doors wouldn't close all the way and only had cool to Luke warm water for shower. But overall it was a pleasant stay.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

John

Waited for us as late arrivals
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Michelle

Liked: Staff & service, amenities, property conditions & facilities
So much construction around the area. Hard to see at night. Close to Rockwall and I-30 so that is a plus
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

KOFI

Liked: Staff & service
Just ok
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and beds were terrible
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Bradley

X
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Claudia

Liked: Staff & service, amenities, property conditions & facilities
I did not realize that the beds were that small, like standard instead of queen.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Robert

Hotel is old and smells funny. On the verge of being run down.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Sunem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was very dirty. Sofá beds were horrible
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Thad

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
m0ld in shower.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Andrew

Disliked: Staff & service
The staff was extremely rude to my worker checking in and the check in process took over 2 hours
Stayed 3 nights in May 2023