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Clarion Hotel The Colony - Plano West

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Property preview
Point of interest
Point of interest
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
The current price is NZ$138
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Shops at Legacy
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

The Colony

At Clarion Hotel The Colony - Plano West, you'll be 0.5 km (0.3 mi) from Hawaiian Falls The Colony and 6 km (3.7 mi) from Legacy West. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 1324 square feet (123 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .Sights within a 10-minute drive of this The Colony hotel include The Shops at Legacy and Stonebriar Centre Mall.

What's nearby

  • Hawaiian Falls The Colony - 2 min walk - 0.2 km
  • Grandscape - 7 min walk - 0.6 km
  • Legacy West - 5 min drive - 6.7 km
  • The Shops at Legacy - 5 min drive - 7.4 km
  • Ford Center - 6 min drive - 9.2 km

Getting around

  • Dallas Medical-Market Center Station - 26 min drive
  • Dallas-Fort Worth International Airport (DFW) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬9 min walk
  • ‪Scooter's Coffee - ‬19 min walk
  • ‪Subway - ‬20 min walk
  • ‪In-N-Out Burger - ‬6 min walk
  • ‪Hard Eight BBQ - ‬9 min walk

About this property

Clarion Hotel The Colony - Plano West

Suburban hotel with free breakfast and 24-hour fitness centre
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This The Colony hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Tru by Hilton The Colony Dallas
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The price is NZ$132
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 26 May:
  • Swimming pool
The property will be renovating from 1 August 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Frequently asked questions

What is the cancellation policy at Clarion Hotel The Colony - Plano West?

Clarion Hotel The Colony - Plano West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clarion Hotel The Colony - Plano West?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Clarion Hotel The Colony - Plano West on 16 Nov 2025 start from NZ$137.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Clarion Hotel The Colony - Plano West?

Yep, Clarion Hotel The Colony - Plano West has a free self car park.

Does Clarion Hotel The Colony - Plano West have a pool?

Clarion Hotel The Colony - Plano West has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to October.

Does Clarion Hotel The Colony - Plano West have a waterslide?

No, there is no waterslide at Clarion Hotel The Colony - Plano West, but Hawaiian Falls The Colony is a short 5-minute walk away.

Is Clarion Hotel The Colony - Plano West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Clarion Hotel The Colony - Plano West is a hit with families.

Does Clarion Hotel The Colony - Plano West serve breakfast?

Sure does, free on-the-go brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Clarion Hotel The Colony - Plano West?

No, Clarion Hotel The Colony - Plano West does not offer an airport shuttle service.

What time are check-in & check-out at Clarion Hotel The Colony - Plano West?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Clarion Hotel The Colony - Plano West?

Furry friends are welcome at Clarion Hotel The Colony - Plano West, with dog exercise areas on offer.

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not clean and smelled like wet dog in many areas. The floor boards in our room were broken and hurt if you walked over it/tripped over it. The water was also shut off for several hours so we couldn’t use the sink, shower or toilets. Then on our last night from about 7:30-9:45, they had workers in the back with sledge hammers breaking down cabinets and loading them into a truck and it was very loud and we couldn’t get sleep. We called the front desk to complain twice and she didn’t have any info on when it would be done or why they were doing it at night. We requested a manager and she said the manager would be there in the morning which was not true.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, staff were ok ! We booked a two beds bedr
Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Centrally located for our stay in the DFW area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean place to stay.. never had any issues.. Staff is great!! Shout out to Bailey front desk.. She always goes the xtra mile !! I stay here often.. bed very comfy!! Great price!!
Stayed 1 night in Aug 2025

10/10 Excellent

Aminul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction so was noises but not intolerable .. over I would stay agin
Stayed 3 nights in Jul 2025

2/10 Terrible

Shane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely horrible staff and Service the worst service I’ve ever dealt with ever I mean ever in a hotel setting
Stayed 1 night in Jul 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lloyd

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Staff & service
Average hotel, doing renovations so nothing spectacular about this property. Breakfast was good during mon-wed but the weekend breakfast crew sucks.
Stayed 7 nights in Jul 2025

2/10 Terrible

Remy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor customer service
Stayed 1 night in Jun 2025

2/10 Terrible

Remy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor customer service and management
Stayed 2 nights in Jul 2025

6/10 Okay

Craig Carey

Travelled with partner
Liked: Cleanliness
The bed was great, breakfast was$12.99 which is the same you get at La Quinta for free. Loud party up and down the hall, complained but nothing was done about it. They finally went to sleep at 3am
Stayed 5 nights in Jul 2025

10/10 Excellent

Solomon

Stayed 3 nights in Jul 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Nice property
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool out of order, room did not had RC for AC and had to wait for them to bring one, on this app was offer continental breakfast and upon arriving was told that was an extra charge, got locked out because battery to open door was dead and couldn’t get to my room
Stayed 3 nights in Jul 2025

10/10 Excellent

Tykeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DIRTY/nothing worked

They very obviously do not clean the rooms. The coffee maker looks like it has NEVER been cleaned. There was debris on the floor from the wall chipping, and when I looked down at it, I noticed a beer cap! Room was obviously not vacuumed at all. The pool was closed in mid July, no ice machines worked, and the mini fridge didn't work. I checked out 3 hours after checking in, Hotel denied my refund, told by the front desk lady that "well it's not like I clean the rooms", and we checked into the Resident Inn down the road. They were MUCH better.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, I had to wait in lobby for over 45 minutes to check in due to no staff being at the front. The room itself was covered in dog hair, the bath room was dirty, and the blankets had stains on them. The pool was closed the entire time and all the ice machines were broken. The elevators and hallways had a funky smell the entire time. Would not recommend this place to anyone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Stayed 1 night in Jun 2025

8/10 Good

Shelbie

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It was pretty clean, simple rooms and reasonable comfort. The hotel had some dated elements and some recent updates. The staff was kind but a bit difficult to get requests in (asked for an extra sheet that never came) and the front desk was often empty. They seem a bit understaffed though.
Stayed 3 nights in Jul 2025

4/10 Poor

Casey

Travelled with family
Disliked: Cleanliness, staff & service

Rate a two star overall.

Tub faucet was very loose…no free breakfast hot or continental…dirty walls and outlets…odor in room. Never will stay at this hotel again. Will be sharing experience on social media. Do better please.
Stayed 1 night in Jul 2025