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Comfort Inn Plano-Dallas

2.5 star property
Hotel with free breakfast, near Baylor Scott & White The Heart Hospital

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking
Reception
Lobby sitting area
Exterior
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included
  • 24/7 front desk
The current price is NZ$130
includes taxes & fees
1 June - 2 June

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪14 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Plano

At Comfort Inn Plano-Dallas you'll be 1.2 km (0.7 mi) from Baylor Scott & White The Heart Hospital and 4.8 km (3 mi) from Shops at Willow Bend. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers a 24-hour front desk, express check-out and luggage storage. Additionally, you'll find Wi-Fi in public areas, a 24-hour business centre and laundry facilities. On weekday mornings free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Plano hotel include Adventure Landing and University of Texas at Dallas.

What's nearby

  • Baylor Scott & White The Heart Hospital - 14 min walk - 1.2 km
  • Shops at Willow Bend - 6 min drive - 5.3 km
  • University of Texas at Dallas - 6 min drive - 6.8 km
  • The Shops at Legacy - 8 min drive - 8.4 km
  • Galleria Dallas - 11 min drive - 14.3 km

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Quality Inn West Plano - Dallas

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

What is the cancellation policy at Comfort Inn Plano-Dallas?

Comfort Inn Plano-Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on 1 Jun 2025 start from NZ$130.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Plano-Dallas?

Yep, Comfort Inn Plano-Dallas has a free self car park.

Does Comfort Inn Plano-Dallas serve breakfast?

Yep, complimentary on-the-go breakfast is on offer on weekdays between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Inn Plano-Dallas?

No, Comfort Inn Plano-Dallas does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Plano-Dallas?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 181 out of 389 reviews
Rating 8 - Good. 47 out of 389 reviews
Rating 6 - Okay. 35 out of 389 reviews
Rating 4 - Poor. 31 out of 389 reviews
Rating 2 - Terrible. 95 out of 389 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AWFUL!!!! NO WASH CLOTHS, NO HOT WATER AT ALL SECOND NIGHT, ELEVATIR BROKE AND COULD ONLY USE STAIRS, TELEPHONE HAD NO DIAL TONE, CLERK JUST THRU UP HIS HANDS AND SAID HE COULD DO NOTHING ABOUT IT!!
Stayed 2 nights in Feb 2025

8/10 Good

Jubril

Business traveller
Liked: Cleanliness, staff & service, amenities
Parking and nice building
Stayed 1 night in Feb 2025

10/10 Excellent

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Great hotel..
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

2/10 Terrible

Caleigh

Disliked: Amenities, property conditions & facilities
THE ELEVATOR WAS OUT OF SERVICE I HAVE A BROKE. ANKLE AND SPECIFICALLY ASKED FOR A BOTTOM FLOOR BUT THEY MADE ME CLIMB TO THE 4th FLOOR WITH A BROKEN ANKLE, a baby and a toddler. They didn’t have TV AND THEY DIDNT HAVE HOT WATER!!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Feb 2025

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is awesome.
Stayed 5 nights in Jan 2025

2/10 Terrible

Oluwasegun

Disliked: Cleanliness, staff & service
Not satisfactory
Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, unsafe and smells smoke
Stayed 1 night in Feb 2025

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely worst hotel experience

Room not clean, staff not responsive or courteous. Exterior security door not secure. The free breakfast nonexistent, room was not clean after we came back from a funeral. Towels were not replaced. Staff did not bring replacement towels after we asked. Coffee containers empty. In 50 plus years of staying in hotels I have never booked a worse hotel. The very worst hotel experience. I strongly recommend that no one book a room at Comfort Inn in Plano, Texas on Old Shepherd Road.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rickey

Disliked: Cleanliness, staff & service, property conditions & facilities
A very disturbing experience. Hotel didn’t feel like a Hotel. We tried 3 different rooms due to unworkable features, i.e. TV, heat etc. Rooms were dirty and smelly. Due to no refund given, we cleaned our own room. No decent Breakfast offered…the only thing that made sense was the waffle maker. The location really needs to be inspected!! Please Please address the needs, I believe the workers need their jobs but it’s hard not to complain about anything. In all my years I never experienced anything like it. It was disappointing & disgusting!
Stayed 4 nights in Jan 2025

4/10 Poor

Ray

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness of this hotel is not good. WiFi is severely lacking in speed with sometimes no connection at all. Breakfast was a hit or miss. Some days they have it some days all you can get is a waffle and toast. I was shocked it was rated this high. I would rate this hotel a 4.0.
Stayed 4 nights in Jan 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jan 2025

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great
Stayed 5 nights in Jan 2025

6/10 Okay

Ray

Stayed 2 nights in Jan 2025

10/10 Excellent

Semaj

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Travelled with family, Business traveller
This place was beyond expectations. Big king size bed with a clean bed. Large tv. Channels are limited.
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, room comfort

Good stay

We stayed 2 nights, 2 separate bookings. The 1st room was great, clean and up to date. The 2nd night, the room was different, seemed a little run down. Overall, though, the hotel good, reasonably priced, polite staff, and close to the hospital we needed to be close to. I would book this hotel again.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Zeblin

Stayed 1 night in Jan 2025