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Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Indoor pool
Lobby
Free daily on-the-go breakfast
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$142
includes taxes & fees
27 May - 28 May

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

The Colony

Comfort Suites The Colony - Plano West puts you in the heart of The Colony, steps from Topgolf The Colony and within a 10-minute stroll of The Colony Five Star Complex. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this The Colony hotel include Legacy West and The Shops at Legacy.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.3 km
  • The Colony Five Star Complex - 7 min walk - 0.6 km
  • Grandscape - 13 min walk - 1.2 km
  • Hawaiian Falls The Colony - 15 min walk - 1.3 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 3.7 km

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Rosa's Cafe Tortilla Factory - ‬12 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square metres) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • 540 sq ft of conference space
  • 49 sq. m of conference space
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
The Colony
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$167
includes taxes & fees
24 May - 25 May
Clarion Hotel The Colony - Plano West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

What is the cancellation policy at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on 27 May 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites The Colony - Plano West?

Yep, Comfort Suites The Colony - Plano West has a free self car park.

Does Comfort Suites The Colony - Plano West have a pool?

Comfort Suites The Colony - Plano West has an indoor pool. The swimming pool will be unavailable from March 1 2026 to December 31 2026 (dates subject to change).

Does Comfort Suites The Colony - Plano West have a waterslide?

No, there is no waterslide at Comfort Suites The Colony - Plano West, but Hawaiian Falls The Colony is a short 15-minute walk away.

Does Comfort Suites The Colony - Plano West serve breakfast?

Sure does, free on-the-go brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Comfort Suites The Colony - Plano West?

No, Comfort Suites The Colony - Plano West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites The Colony - Plano West?

Check-in begins at 3 PM. Check-out time is 11 AM.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 156 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chester

Stayed 1 night in Feb 2026

4/10 Poor

James Brian

Disliked: Cleanliness, amenities
First room had a terrible odor. The second room the water ran all night in the sink, the tub was stained, and it had a musty smell.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 3 nights in Feb 2026

4/10 Poor

Soledad

Stayed 1 night in Feb 2026

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities
The room and bathroom was not cleaned good enough, room smelled and bathroom tub was clogged and no soap. Front desk was nice but they need to clean everything a lot better and and the bathroom mirror was broken and the door had scratch marks on it from someone who previously stayed there dogs.
Stayed 1 night in Feb 2026

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Property conditions & facilities
Entire hotel smelled like mildew. Our bathroom tub was peeling, the shower curtain was ripped to shreds, the shower handle was broken came completely off when trying to turn the water on. The shelf in the bathroom was barely hanging on, the bed sheets didn’t seem like they were changed hair was under the sheets. Do not waste your money booking here
Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Stayed 1 night in Feb 2026

10/10 Excellent

Airan

Stayed 1 night in Feb 2026

2/10 Terrible

Abbie

Disliked: Cleanliness, amenities, property conditions & facilities
It was my little sister’s birthday and she wanted to swim in an indoor pool, which is the only reason I booked this hotel- the pool was closed off (under construction) and this was listed NO WHERE. We were also not told this at check-in. The hotel allows pets and we found dog hair in the bed and there was a woman with a dog in her arms at the breakfast buffet. Very disappointing experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Jill

Staff was kind and gave a free bag of skittles to my grandson , who was upset because we were not given any notice the pool was not in use. The bathroom in the room had the paint peeling out of the bathtub.So as my grandson took a bath , he came out covered in paint chips
Stayed 1 night in Jan 2026

2/10 Terrible

Kelvin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was no indoor pool which is why we picked this hotel in the first place. The front desk called and griped about our 6 week old baby crying. The food was stale and the syrup tasted old.
Stayed 2 nights in Jan 2026

2/10 Terrible

Priscilla

Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Jan 2026

10/10 Excellent

Khaja

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless, best ever. Clean and neat.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

SAUL OVIDIO

Stayed 2 nights in Jan 2026

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room and bathroom wasn’t clean good. Hair from the previous stay was in there, the bathroom faucet was dripping all night. No hand towels. Couldn’t make coffee in the room because it didn’t have what you put the coffee in. The room also smelled really bad.
Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was okay we had the smell of weed on a non smoking floor the laat night we were there that was not great especially with the door having a 3 inch gap it just came in under the door
Stayed 2 nights in Jan 2026

8/10 Good

Pooja

Stayed 3 nights in Jan 2026

6/10 Okay

Kathy

Travelled with partner
Liked: Property conditions & facilities
Carpenter's nail laying on floor. Toenail (large) laying on vanity counter. Bugs in ceiling lights. No hot tea bags or orange juice for breakfast. Other breakfast was good. Staff was very friendly & accommodating.
Stayed 4 nights in Dec 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Just okay stayed one night
Stayed 2 nights in Oct 2025

2/10 Terrible

Tamesha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I got had bedbugs room 200
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025