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Hilton Garden Inn Downtown Dallas

3.5 star property
Hotel with an outdoor pool, a short walk to Dallas World Aquarium

Photo gallery for Hilton Garden Inn Downtown Dallas

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Restaurant
Rooftop terrace
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • Pool
The current price is NZ$272
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
1600 Pacific Avenue, Dallas, TX, 75201
  • Dallas World Aquarium
    ‪7 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • American Airlines Center
    ‪18 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

View from room

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Roll-in Shower, Oversized)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Roll-in Shower, Oversized)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

55-inch flat-screen TV with digital channels, TV

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Snacks and Accessible Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Snacks and Accessible Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed

1 King Bed | Living area

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Dallas

Hilton Garden Inn Downtown Dallas places you in the centre of Dallas, within just a 15-minute stroll of popular places like Kay Bailey Hutchison Convention Center and Dallas World Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 5 meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Within a 20-minute walk of this 3.5-property class Downtown Dallas hotel, attractions include American Airlines Center and Reunion Tower.

What's nearby

  • Majestic Theater - 5 min walk - 0.5 km
  • Dallas World Aquarium - 7 min walk - 0.6 km
  • Kay Bailey Hutchison Convention Center - 12 min walk - 1.0 km
  • Reunion Tower - 17 min walk - 1.4 km
  • American Airlines Center - 18 min walk - 1.6 km

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 16 min walk
  • Love Field Airport (DAL) - 21 min drive

Restaurants

  • ‪Little Daisy - ‬2 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Salsa Limón - ‬3 min walk
  • ‪White Rhino Coffee - ‬3 min walk
  • ‪Jimmy John's - ‬2 min walk

About this property

Hilton Garden Inn Downtown Dallas

Hotel with an outdoor pool, a short walk to Dallas World Aquarium
Hilton Garden Inn Downtown Dallas offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Downtown Dallas. For a fee, parking is available.

  • 1 building
  • 171 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2015
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

2 restaurants, breakfast served

Courtyard by Marriott Dallas Downtown/Reunion District

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,006 reviews
The price is NZ$278
includes taxes & fees
21 Sept - 22 Sept
Courtyard by Marriott Dallas Downtown/Reunion District

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.45 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children
  • Valet parking fee: USD 61 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown Dallas Hotel
Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas Dallas
Dallas Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas
Hilton Garden Inn Downtown Dallas Dallas
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Downtown Dallas

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Downtown Dallas?

Hilton Garden Inn Downtown Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Downtown Dallas?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Downtown Dallas on 21 Sept 2025 start from NZ$265.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Downtown Dallas?

Yep, Hilton Garden Inn Downtown Dallas has valet parking with in/out privileges for USD 61 per day.

Does Hilton Garden Inn Downtown Dallas have a pool?

Hilton Garden Inn Downtown Dallas has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Hilton Garden Inn Downtown Dallas a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Downtown Dallas.

Is Hilton Garden Inn Downtown Dallas family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Downtown Dallas is a hit with families.

Does Hilton Garden Inn Downtown Dallas serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Hilton Garden Inn Downtown Dallas?

No, Hilton Garden Inn Downtown Dallas does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Downtown Dallas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Downtown Dallas?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Downtown Dallas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed here and had a wonderful experience will definitely be back.
Stayed 1 night in May 2025

6/10 Okay

Rose

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room needs an update.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property nestled between in Historic Downtown Dallas. Suites are big and have mini fridge, microwave, and Keurig coffee maker. Front desk is always helpful. David is an all star and makes check in a breeze.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good area. Parking was a little bit difficult.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 2 nights in May 2025

10/10 Excellent

Jhosuan Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff during check in was very polite and professional. Hotel was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Max

Stayed 2 nights in May 2025

10/10 Excellent

Anton

Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

6/10 Okay

Rushia

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

2/10 Terrible

John

Stayed 1 night in May 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Sta
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would recommend.
Stayed 1 night in May 2025

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

James, White Bear Lake

Stayed 3 nights in May 2025

4/10 Poor

Karla

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Feedback Regarding My Stay – Important Information

I recommend that Hotels.com clearly inform guests in advance that there is no self-parking available at this property, and that valet parking is the only option at a rate of $57.00 per night. Additionally, it should be noted that the hotel requires a $350.00 security deposit upon check-in. During my stay, I was recovering from a foot injury, which made accessibility and service particularly important to me. Unfortunately, my arrival experience was stressful. The valet attendant approached me only to dismiss me without first confirming whether I was a guest. As a result, I had to limp inside the hotel on my own to find him again, only to see him on the phone. Overall, I believe that many of the staff members would benefit from additional customer service training. However, I want to recognize one employee who made a positive difference during my stay—Datae. He was exceptionally courteous and helpful, and his professionalism stood out. I truly believe he deserves recognition, possibly even a raise, and would be an excellent candidate to help train other staff members in customer service best practices.
Stayed 5 nights in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good service. Room cool temp and clean
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2025

10/10 Excellent

Marieli

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie Mariah

Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025