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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Hotel in Dallas with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
Suite, 2 Queen Beds
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$185
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
4321 Communications Dr, Dallas, TX, 75211
  • Place, Western Heights Cemetery
    ‪4 min drive‬
  • Place, Stevens Park Golf Course
    ‪4 min drive‬
  • Place, Trinity River
    ‪5 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,262 reviews
The price is NZ$115
includes taxes & fees
24 Dec - 25 Dec
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About the area

Dallas

At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, you'll be 11 km (6.8 mi) from American Airlines Center and 12.6 km (7.8 mi) from Dallas Market Center. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Oak Cliff hotel include Kay Bailey Hutchison Convention Center and Reunion Tower.

What's nearby

  • Western Heights Cemetery - 4 min drive - 6.3 km
  • Stevens Park Golf Course - 4 min drive - 7.1 km
  • Trinity River - 5 min drive - 9.6 km
  • Reunion Tower - 5 min drive - 10.7 km
  • The Sixth Floor Museum at Dealey Plaza - 6 min drive - 11.1 km

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 26 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Taco Cabana - ‬6 min walk
  • ‪Ojos Locos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel in Dallas with free breakfast and 24-hour fitness centre
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites DALLAS WEST by IHG also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Dallas hotel is smoke free.

  • 89 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers 89 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$168
includes taxes & fees
24 Dec - 25 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG on 25 Dec 2025 start from NZ$184.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yep, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a pool?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG has an indoor pool.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG serve breakfast?

Sure does, complimentary buffet brekkie is available daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

No, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 903 reviews
Rating 8 - Good. 278 out of 903 reviews
Rating 6 - Okay. 86 out of 903 reviews
Rating 4 - Poor. 36 out of 903 reviews
Rating 2 - Terrible. 39 out of 903 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Axel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. The indoor pool and hot tub was nice and convenient. There are various restaurants and shops that you can walk up to. I recommend this location.
Stayed 2 nights in Sep 2025

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Hotel was clean for the most part. Comfortable beds. Good breakfast. Nice pool area. Friendly staff. Accommodated well. The only thing I would say is to clean crevices around the walls in the bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

8/10 Good

Jesse

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Noami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed out stay

Clean and friendly place breakfast was great.
Stayed 1 night in Sep 2025

8/10 Good

Rosamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came in to check in, the hotel had a very un pleasant smell, I think it was the vacuum cleaner being used when we arrived, other than that, this hotel is located in a great location, with nearby shops and restaurants, and is right on the freeway I-30 and cockrell hill exit
Stayed 1 night in Aug 2025

8/10 Good

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean throughout. Slight egg smell in the elevators. Quiet and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

The hotel was very clean. The staff was very nice and professional. The hotel was close to various fast foods restaurants and close to various stores. The breakfast was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joycelyn

Liked: Property conditions & facilities, room comfort

Not as good as last time

When we arrived there was no internet so no TV. 100 degrees outside so wasn’t planning on being outside all day. Hair was all over the bathroom floor. So not sure if they used a dirty mop or what.
Stayed 1 night in Aug 2025

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I don’t usually do reviews but my room was pretty gross. Not only were there tons of nasty looking stains all over the carpet, but the floors in general were simply dirty. The bathroom was pretty gross as well. The shower Curtain was stained, the caulking in the tub looked like it was done by a child, nearly everything in the bathroom was peeling, it was simply gross. The staff was unprofessional. The female manager who was often at the desk seemed to have a bad attitude. I went to purchase some drinks from the shop and stood waiting while she had a long conversation with someone from housekeeping.. it was in Spanish but they were giggling, and when I approached the desk she held up her finger for me to wait (which is fine), but continued to have her long conversation with housekeeping. When she was done, she turned to me and seemed annoyed and said “yes?” It just seemed really unprofessional. The pros: the lobby was clean, the bed was comfy
Stayed 3 nights in Aug 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! i stayed a few times throughout the week due to my ac quitting on me in the hot summer, staff was always friendly and the rooms spotless. close to lots of food options, very easy parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin, SAND SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean facilities, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaden

Stayed 1 night in Jul 2025

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cecilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 7 nights in Jul 2025

8/10 Good

Taylor

Stayed 1 night in Jul 2025

8/10 Good

Brandie

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwin F. Peet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean & comfy room

Comfortable stay for one night. Bed & pillows were very comfy and once we figured out what was going on with the a/c the room stayed nice & cool. The blinds made the room very dark. Breakfast was decent with a pretty good variety of items to choose from. The staff were very nice.
Stayed 1 night in Jun 2025

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly Good

Overall this property has generally been kept up. However here and there were some signs of disrepair. The most glaring example in our room was the tub faucet. The diverter stem on the faucet was very hard to pull up to turn the shower on. The faucet itself was loose and felt like it was going to come off the wall. The inside of the toilet had been cleaned, but still had old stains that had set in. But the employees seemed to do a good job of keeping the property clean. The indoor pool area was nice and my kids enjoyed their time swimming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was water leaking in our bathroom from the room above us.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025