4/10 Poor
Kelly
Travelled with family
18 Jun 2025
Disliked: Cleanliness
First thing I want to say is I'm very very disappointed that there's not a waffle maker. That was one of my main points for booking this hotel. I stayed here in December and you had one. Second the floor had not been vacuumed it was dirty. Pretty nasty when you put your feet up in a bed with white sheets and there's nasty dirty hairy crap all over it. The AC didn't work very well. There was a water bottle left in the freezer. The button to regulate the temperature in the refrigerator was not there. We didn't have a remote in the bedroom and I went downstairs and told them and I never got one. We had to ask for towels in the pool and the lady that was going down as we were said she even called to ask before we got down there and I had to go and ask as well. Was not pleased with breakfast at all. Everything was so much better when I was there in December I'm so very disappointed in this trip. The staff at the front desk are very friendly and accommodating just forgetful. The gentleman that works there is very funny and always welcomes us and makes us feel at home when we come. But like said the waffle machine should not just be there on the weekends it should be there all the time for everyone. I won't stay again if it's not there. One other thing that I did want to say is the bathtub has a lot of rust in the bottom of it and I don't know if there's anything you can do about that but surely there's something. But the floor is what got me the most because it was just disgusting
Kelly
Stayed 2 nights in Jun 2025
