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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel with free breakfast, near Southern Methodist University

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Free daily continental breakfast
Exterior
Room, 2 Double Beds, Non Smoking | Bathroom
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
The current price is NZ$132
includes taxes & fees
2 July - 3 July

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

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About the area

Dallas

Quality Inn & Suites Dallas - Cityplace puts you in the centre of Dallas, 3.9 km (2.4 mi) from American Airlines Center and 5 km (3.1 mi) from Dallas Market Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, Buzz Brew, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Old East Dallas hotel include Kay Bailey Hutchison Convention Center and Southern Methodist University.

What's nearby

  • Southern Methodist University - 3 min drive - 3.4 km
  • Dallas World Aquarium - 4 min drive - 5.6 km
  • American Airlines Center - 4 min drive - 5.6 km
  • Kay Bailey Hutchison Convention Center - 5 min drive - 6.3 km
  • Dallas Market Center - 5 min drive - 4.8 km

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat Vietnamese Restaurant and Bar - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Built in 1975
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • No smoking on site
  • Coffee shop
  • Dining venue
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Dallas - Cityplace?

Quality Inn & Suites Dallas - Cityplace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Dallas - Cityplace?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Dallas - Cityplace on 2 Jul 2025 start from NZ$130.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Dallas - Cityplace?

Yep, Quality Inn & Suites Dallas - Cityplace has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites Dallas - Cityplace have a pool?

Quality Inn & Suites Dallas - Cityplace has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from March to October.

Is Quality Inn & Suites Dallas - Cityplace family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Dallas - Cityplace is a hit with families.

Does Quality Inn & Suites Dallas - Cityplace serve breakfast?

Yep, free continental breakfast is available daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites Dallas - Cityplace?

No, Quality Inn & Suites Dallas - Cityplace does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn & Suites Dallas - Cityplace?

Yep, you can grab a meal at Quality Inn & Suites Dallas - Cityplace's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Quality Inn & Suites Dallas - Cityplace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

ARLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto

Stayed 1 night in Mar 2025

4/10 Poor

Ivan Godinez

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Stayed 1 night in Mar 2025

2/10 Terrible

Hazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Disliked: Staff & service

A Bit of Confusion to the Room

When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Stayed 2 nights in Feb 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was completely missing a smoke detector and there was long brown hair on the restroom floor. We were moved to another room that reaked of marijuana smell…either that or the prior occupant had a skunk in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Rose

Travelled with family
Liked: Cleanliness, room comfort
Upon arrival instead of the normal credit card for incidentals, this location requires a $100 deposit. Which they state doesn't refund for up to 7 days, so they insist on cash via the ATM in lobby. Continental breakfast is extremely limited. No hot foods, other than waffle maker which the owner stands over you while you make it. No syrup for waffles. Apple/Orange juice machine only dispenses water.
Stayed 1 night in Mar 2025

6/10 Okay

randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

dongqing

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is just OK but I've prepared for that because I read the previous reviews. I booked this one because of the location and stayed for 4 nights. The service in the hotel was just terrible, especially the cleaning ladies. They were so rude that they made very loud noise with the machine and their talking in the hallway every morning starting 9am. They knocked at my door every morning asking about room services though I hung the tag of DO NOT DISTURB out every day. I'm a night owl so I need good sleep till late morning, but I was constantly woken up by the noise and barely got enough sleep these days. I know my check-out time was 11am, but they came knocking at the door 20 minutes earlier to ask me to check out. I've been traveling around in US and other countries but never had such experience. I will not recommend staying here.
Stayed 4 nights in Mar 2025

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

There was hair in the shower, both long hair and short hairs. There was a oily residue on the floor
Stayed 1 night in Mar 2025

8/10 Good

Osni

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vivekkumar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, room comfort
This location was just ok. The room was clean, the bed comfortable. The facility itself was "worn" and could use some updating. The noise from outside was a bit annoying but it did quiet down around 10 or 11 p.m. It was a good location for me because it was very close to the meetings I attended.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs fixing
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned after previous guest. Stained blanket, loose floor boards, noisy guests
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Stayed 1 night in Feb 2025

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025