2/10 Terrible
Daniela
Travelled with family
2 Oct 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RODENT IN ROOM! DO NOT stay at this hotel especially if you have a pet! My family had the displeasure of staying at this hotel as we were waiting to close on a home nearby. We checked in and were told we needed to stay in the pet friendly area of the hotel which is ok and I guess to be expected. However, when we walked in, the room smelled absolutely awful like a dog had freshly peed all over it. Since I was working remotely and had to log back in for back to back meetings and we planned on leaving early the next morning, we decided to just push through and stay in the room without complaining. The next morning we learned that the closing had been delayed so we had to stay an extra night, which is when we asked to switch rooms. At this point the the front desk staff was still relatively respectful and switched our room, even giving us a free breakfast voucher. We ended up staying another 2 days (due to further delays) and though it was never pleasant (the hotel and the rooms are all dirty and rundown as documented in all the other reviews), we stayed because we kept thinking "just one more night". It all came to an end on our final day there when a MOUSE scurried along the wall in the room. In shock and horror, we promptly got up, gathered our things and put them in the car to check out immediately. We expected to be met with a normal amount of human decency and empathy but nope! The manager proceeded to tell us that no, we did not see a mouse (yes, we did), it was probably j
Daniela
Stayed 1 night in Sep 2025