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Sumitel Hotel 500 meters from Mall Road

Property class: 3.5

Photo gallery for Sumitel Hotel 500 meters from Mall Road

A reception area with a wooden reception desk, a stone wall, and a large window offering a view of the mountains.
A restaurant with wooden floors, purple seating, and tables set for dining.
A wooden-floored lobby with an elevator and potted plants.
A modern hotel room with a large bed, a desk, and a view of the city.
A hotel named SUMITEL Suites & Spa with multiple floors and a prominent sign.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$56
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Place, Chapramari Wildlife Sanctuary
    ‪2 min walk‬
  • Place, Chowrasta
    ‪5 min walk‬
  • Place, Darjeeling Himalayan Railway
    ‪5 min walk‬
  • Airport, Bagdogra (IXB)
    ‪125 min drive‬

Room options

View all photos for Premium Room

A wooden-paneled room with two beds, a stone wall, a chair, and a large window with purple curtains.

Premium Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, Mountain View

A modern hotel room with a large bed, a desk, and a view of the city.

Premium Room, Mountain View

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Quadruple Room, Mountain View

A modern room with a wooden ceiling, a large window with purple curtains, a Buddha painting, a purple sofa, and a wooden desk with a coffee maker and cups.

Premium Quadruple Room, Mountain View

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, City View

A hotel room with a large bed, a desk, two chairs, a window with curtains, a Buddha painting, and a fan.

Premium Room, City View

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Darjeeling

At Sumitel Hotel 500 meters from Mall Road you'll be within just a 10-minute stroll of Darjeeling Himalayan Railway and Botanical Gardens. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. .Sights within a 20-minute walk of this 3.5-property class Darjeeling hotel include Tibetan Buddhist Monastery and Aloobari Gompa Monastery.

What's nearby

  • Chapramari Wildlife Sanctuary - 2 min walk - 0.2 km
  • Chowrasta - 5 min walk - 0.5 km
  • Darjeeling Himalayan Railway - 5 min walk - 0.5 km
  • Tibetan Buddhist Monastery - 18 min walk - 1.5 km
  • Raj Bhavan - 8 min drive - 5.3 km

Getting around

  • Darjeeling Station - 6 min walk
  • Bagdogra (IXB) - 167 min drive

Restaurants

  • ‪Kunga Restaurant - ‬3 min walk
  • ‪Glenarys - ‬5 min walk
  • ‪Tibet Kitchen - ‬8 min walk
  • ‪Penang's Restaurant - ‬1 min walk
  • ‪Noryang Tibetan Kitchen - ‬4 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

Sumitel Hotel 500 meters from Mall Road offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at Sumitel Hotel 500 meters from Mall Road.

Smoking is allowed in designated areas at this 3.5-star Darjeeling hotel.

  • 21 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sumitel Hotel 500 meters from Mall Road offers 21 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Darjeeling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
The price is NZ$31
includes taxes & fees
20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping centre
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (137 centimetre wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sumitel Hotel 500 meters from Mall Road

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and PhonePe
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay and PhonePe. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Frequently asked questions

Is there a spa on site at Sumitel Hotel 500 meters from Mall Road?

Yep, there is an onsite spa at Sumitel Hotel 500 meters from Mall Road. You'll enjoy services like deep-tissue massages.

How much does it cost to stay at Sumitel Hotel 500 meters from Mall Road?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Sumitel Hotel 500 meters from Mall Road on 12 Nov 2026 start from NZ$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Sumitel Hotel 500 meters from Mall Road a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sumitel Hotel 500 meters from Mall Road.

Is there a free airport shuttle available at Sumitel Hotel 500 meters from Mall Road?

No, Sumitel Hotel 500 meters from Mall Road does not offer an airport shuttle service.

Is there a bar or restaurant at Sumitel Hotel 500 meters from Mall Road?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sumitel Hotel 500 meters from Mall Road?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sumitel Hotel 500 meters from Mall Road?

No, pets and service animals are not allowed.

Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Stuffs (Raksha) are helpful and friendly. Room cleaning could’ve been faster and better. More linens will be helpful down the line.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked us to go to different property as there was construction going on. They didn't inform us before check in. The property we got was not even 4 star. There was no parking for car and rooms were also very normal.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staffs are good, by my side the hotel is best at budget friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Stayed 1 night in Dec 2022