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4.6 out of 5

"Jo was amazing and it was so beautiful thanks so much Jo " More

By a verified traveller on Sun 09 Jul 2023

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Hotel Description

Spa Suites at Raven places you steps from Hepburn Springs Golf Course and within a 15-minute stroll of Hepburn Regional Park. Highlights at this guest house include in-room free WiFi, furnished balconies, and LCD TVs.

This guest house offers a terrace and a garden. Additionally, you'll find spa services. Each morning continental breakfast is available. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3.5-star Hepburn guest house include Portal 108 and Hepburn Bathhouse & Spa.

Spa Suite with King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$396* Per night/room 11 Apr. - 12 Apr.

Spa Suites at Raven ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Spa Suites at Raven

Everyone (16) Couples (12) Family (1)
5 out of 5

Posted by on 22 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Jo

Thank you so much for taking the time for your kind review. You’re welcome back

5 out of 5

Posted by on 30 Dec. 2023

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Comment from Hotel Management

18 Feb. 2024 by Jo

Thank you for your review.

4 out of 5

Posted by on 28 Oct. 2023

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5 out of 5
Jo was amazing and it was so beautiful thanks so much Jo

Posted by on 9 Jul. 2023

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5 out of 5
Was so relaxing and the room was beautifully set out

Posted by on 9 Jun. 2023

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3 out of 5
nice little spot,,,entrance to property is messy and uninviting though.

Posted by on 8 May 2023

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5 out of 5
Great surrounds, sitting on the edge forest, private with the room looking out into the bush, soft silky sheets, friendly owner, lovely service

Posted by on 12 Feb. 2023

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Comment from Hotel Management

14 Feb. 2023 by Jo

Thank you for taking the time and your lovely review. I’m glad you enjoyed your little adventure

5 out of 5
Have stayed twice now and we can't wait to go back! Jo is so lovely and accommodating, but also very respectful of your privacy. We had an amazing time and are counting down until we can visit again!

Posted by on 22 May 2022

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5 out of 5

Posted by on 30 Apr. 2022

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5 out of 5

Posted by on 18 Apr. 2022

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Property Features

Spa Suites at Raven offers its guests spa services, a terrace, and a garden. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Hepburn guesthouse.

  • 2 guestrooms or units
  • Breakfast available (surcharge)
  • Terrace
  • Garden
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Spa Suites at Raven offers 2 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with digital channels and Netflix. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. This Hepburn guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and in-room massages can be requested.

  • Bathrooms are partially open
  • Private balcony or patio (furnished)
  • Jetted tub
  • LCD television
  • Digital channels
  • Netflix
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Noise-free rooms not guaranteed
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 30.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spa Suites Raven Hotel Hepburn Springs
  • Spa Suites Raven Hepburn Springs
  • Spa Suites Raven
  • Spa Suites Raven House Hepburn Springs
  • Spa Suites Raven House
  • Spa Suites Raven Guesthouse Hepburn
  • Spa Suites Raven Guesthouse
  • Spa Suites Raven Hepburn
  • Spa Suites at Raven Hepburn
  • Spa Suites at Raven Guesthouse
  • Spa Suites at Raven Guesthouse Hepburn

You should know

  • Reservations are needed for massage services. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.