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Pullman New Delhi Aerocity Hotel

5-star property
Asset No 2, New Delhi, Delhi N.C.R 0508 053 286
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3.0 out of 5
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"The water from the shower was leaking into the toilet, the sheets appeared to be unwashed and the towels smelt damp " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

Pullman New Delhi Aerocity Hotel places you in the heart of New Delhi, connected to a shopping center and 0.7 km (0.4 mi) from Worldmark. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Pullman Spa & Salon can include Swedish massages, body wraps, and body scrubs along with Ayurvedic treatments and mani/pedis. The café, Cafe Pluck, serves soul food and is open for breakfast, lunch, and dinner. PLING is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, spa tub, sauna, and kids' swimming pool. 12712 square feet (1181 square meters) of event facilities include 16 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Aerocity hotel include DLF Promenade Vasant Kunj and DLF Cyber City.

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$201* Per night/room 3 May - 4 May

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Pullman New Delhi Aerocity Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Pullman New Delhi Aerocity Hotel

Family (1)
3 out of 5
The water from the shower was leaking into the toilet, the sheets appeared to be unwashed and the towels smelt damp

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Director – Guest Experience

Dear Valued Guest, Thank you for your review and sincere apologies if we could not meet your expectations during your recent visit to us. I have shared your feedback with the concerned department and we will ensure appropriate measures are taken to prevent such future occurrence for any of our guests. We look forward to having you back soon with our renewed services assuring you of a better experience. Sincerely, Meenakshi Director – Guest Experience

About the Pullman New Delhi Aerocity Hotel

Location Asset No 2, New Delhi, Delhi N.C.R 110037

Property Features

Pullman New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the luxury Pullman New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 270 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 12712 sq ft of conference space
  • 1181 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Moulsari Avenue Station (7.8 km / 4.9 mi)
  • Metro station: Delhi Aero City Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pullman New Delhi Aerocity Hotel offers 270 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This New Delhi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Cafe Pluck - This café specializes in soul food and serves breakfast, lunch, dinner, and light fare.

Farmers Basket at Pluck - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

HONK - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

PLING - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Farmers Basket at Pluck - Onsite restaurant. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Massages
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pullman New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: INR 1500 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 699–1499 for adults, and INR 399–799 for children
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman New Delhi Aerocity Hotel
  • Pullman Aerocity Hotel
  • Pullman Aerocity
  • Pullman New Delhi Aerocity
  • Pullman New Delhi Aerocity Hotel Hotel
  • Pullman New Delhi Aerocity Hotel New Delhi
  • Pullman New Delhi Aerocity An AccorHotels Brand
  • Pullman New Delhi Aerocity Hotel Hotel New Delhi

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.