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The Claridges, New Delhi

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Lobby
Food and drink
Lobby lounge
Outdoor pool, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly hotel located in Delhi Cantonment

At The Claridges, New Delhi, you can look forward to an art gallery on-site, designer shops on-site and a coffee shop/cafe. Treat yourself to a massage, reflexology or a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$200
includes taxes & fees
16 May - 17 May

Explore the area

View map
12 Dr APJ Abdul Kalam Road, (Formerly known as Aurangzeb Road), New Delhi, National Capital Territory of Delhi, 110011
  • Place, Jheel Park
    ‪5 min drive‬
  • Place, Dhaula Kuan
    ‪6 min drive‬
  • Place, Indian Air Force Museum
    ‪10 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪17 min drive‬

Room options

Suite (Claridges)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Suite, Jetted Tub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Room, 1 King Bed (Grand)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Twin Room (Grand)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Luxury Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Twin Room, Balcony

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, Non Smoking (Cabana)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, Non Smoking (Cabana)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Heritage Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Heritage Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Willingdon Crescent)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Non Smoking (Willingdon Crescent)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Regent)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Non Smoking (Regent)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxury Suite, Non Smoking (Lutyens)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, Non Smoking (Lutyens)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Heritage Pool View Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Heritage Pool View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Viceroy House Estate)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Non Smoking (Viceroy House Estate)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Heritage Terrace Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Heritage Terrace Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, Non Smoking (heritage Parlor)

Living area

Suite, Non Smoking (heritage Parlor)

  • Sleeps 2
  • Free Wi-Fi

Luxury Suite, Non Smoking (heritage)

  • Sleeps 2
  • Free Wi-Fi

Luxury Suite, Non Smoking (heritage With Whirlpool)

  • Sleeps 2
  • Free Wi-Fi

Boutique Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cabana Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Cabana Room

  • Sleeps 2
  • Free Wi-Fi

Heritage Balcony Room

  • Sleeps 2
  • Free Wi-Fi

Heritage Parlor Room

  • Sleeps 2
  • Free Wi-Fi

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2 May - 3 May
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About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at The Claridges, New Delhi. You'll be 14.2 km (8.8 mi) from Chandni Chowk. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Sevilla, serves Mediterranean cuisine and is open for dinner. Aura- The Vodka Bar is the hotel's own bar. Enjoy the gym, sauna, pool loungers and lifeguards on site. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Delhi Cantonment hotel include Gurudwara Bangla Sahib and India Gate.

What's nearby

  • Jheel Park - 5 min drive - 2.6 km
  • Dhaula Kuan - 6 min drive - 3.3 km
  • Indian Air Force Museum - 10 min drive - 6.1 km
  • GK Market - 10 min drive - 6.1 km
  • Embassy of the United States - 12 min drive - 6.8 km

Getting around

  • New Delhi Brar Square Station - 5 min drive
  • Dhaula Kuan Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 22 min drive

Restaurants

  • ‪Food Story - ‬8 min walk
  • ‪Café Coffee Day - ‬3 min drive
  • ‪The Bunker, Army Golf Club - ‬6 min drive
  • ‪Subway - ‬8 min drive
  • ‪Barista - ‬8 min drive

About this property

The Claridges, New Delhi

The Claridges, New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A sauna, spa services, and a library are also featured at the luxury The Claridges, New Delhi. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Free self parking and valet parking are available.

This 5-star New Delhi hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1952
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Claridges, New Delhi offers 132 accommodations with DVD players and minibars. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch plasma televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Heritage Hotels of India.

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Taj Palace, New Delhi
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  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$197
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,071 for adults and INR 2,071 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura- The Vodka Bar
  • Dhaba
  • Jade
  • Pickwicks
  • Sevilla

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1952
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Claridges, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 2071 for adults and from INR 2071 for children
  • Airport shuttle fee: INR 4130 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Claridges New Delhi Hotel
Claridges Hotel New Delhi
Claridges New Delhi
New Delhi Claridges
The Claridges Delhi
Claridges Hotel Delhi
The Claridges Hotel New Delhi
Claridges India
The Claridges New Delhi Hotel
The Claridges New Delhi New Delhi
The Claridges New Delhi Hotel New Delhi

Frequently asked questions

What is the cancellation policy at The Claridges, New Delhi?

The Claridges, New Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Claridges, New Delhi?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at The Claridges, New Delhi on 16 May 2026 start from NZ$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Claridges, New Delhi?

Yep, The Claridges, New Delhi has a free self car park and free valet parking.

Is there a spa on site at The Claridges, New Delhi?

Yep, there is an onsite spa at The Claridges, New Delhi. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Claridges, New Delhi have a pool?

The Claridges, New Delhi has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Claridges, New Delhi?

The Claridges, New Delhi features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Claridges, New Delhi a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Claridges, New Delhi.

Is The Claridges, New Delhi family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Claridges, New Delhi is a hit with families.

Does The Claridges, New Delhi serve breakfast?

Sure does, continental brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Claridges, New Delhi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Claridges, New Delhi?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Claridges, New Delhi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Claridges, New Delhi?

No, pets and service animals are not allowed.

The Claridges, New Delhi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

conor

Liked: Cleanliness, amenities
The room was lovely. The door staff were very welcoming and kind. Rohit i Pick Wick was very professional, kind, friendly and efficient. Rajesh the driver was outstanding. He was very professional and warm, nothing was too much bother. I had Rajesh most days as he very knowledgeable and was very patient driving me around feeding the street dogs, always with a warm smile. The rooms were immaculately serviced. I felt after staying in many 5 star hotels in India, Claridges front desk staff were not always welcoming and warm and i felt it lacked ambience. So please pass on my sincere thanks to Rohit, Rajesh and all the door and security staff, they excelled in their duties.
Stayed 8 nights in Jan 2026

10/10 Excellent

Heidi

Travelled with group
Our room was comfortable, clean, and well appointed. The bathroom was a bit crowded but it had a lot of storage. The hotel was inviting with had every amenity. The breakfast had something for everyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Very
Stayed 7 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amitah and Karan in particular gave excellent service but all staff were friendly and diligent. Hotel is well managed, food excellent, room quiet, location excellent, and spa offers extensive menu. A terrific place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2025

10/10 Excellent

RAJESH

Stayed 5 nights in Dec 2025

10/10 Excellent

amit

Travelled with partner
The service was exceptional. Staff was available to address any concerns including room cleaniness.
Stayed 7 nights in Dec 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing from start to finish. I arrived at the airport at 1am and a hotel representative was waiting with a sign and promptly lead me to the driver. The driver was so friendly and knowledgeable. The check-in was smooth and I was given the most beautiful room with a huge closet and a clean well-stocked bathroom. The next day, I had the best massage of my life at the spa, where you’re given a huge suite for your treatments (large heated tub, shower, and bathroom). Every member of staff is so helpful and welcoming. I’m already trying to book another room for Christmas as I can’t stop thinking about this beautiful hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Ashwani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Flew in from Chicago, the hotel manager greeted me at the airport before I took my shuttle. Staff was courteous, professional, and helpful throughout. Loved my stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge huge breakfast menu from full English continental to dosa’s! (the idly samba, donuts and cold coffee was great!) The bakery was excellent as were the 3 restaurant choices. Under 8’s can’t go to the Thai restaurant but as the kids wanted pizza from the Italian and we wanted Indian from the Dhaba restaurant they allowed pizza to be bought into the Indian restaurant. Room service was excellent as was the car service. Couldn’t fault anything. Staff were lovely and gave little teddy’s to the kids as well. We booked a room with one gigantic bed for the 4 of us (5yr old and 10yr old) but my 10 year old daughter wanted her own bed and they provided a spare bed instantly. Overall our experience was just brilliant. Khan market is literally 5 mins away and Connaught place also very close maybe 10 minutes. So plenty of shops and food nearby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sunil, Abbotsford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Bhupender, Ali, Dungra and Divya were amazing and ever so helpful. Front desk; Ching and Karan were always smiling and ready to help At the dinning room for breakfast, Zhou was exceptional. At the Dhaba, Rohit (manager) went over and beyond) Amazing time at the Claridges and we will definitely come again
Room with balcony and towel art
Stayed 3 nights in Dec 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities
All of the above. My stay was fantastic.
Stayed 2 nights in Nov 2025

8/10 Good

Lawrence, Honolulu

Very well maintained hotel and baggage handler
Stayed 1 night in Nov 2025

8/10 Good

Catherine Ann

Stayed 2 nights in Nov 2025

6/10 Okay

Malaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is designed and curated beautifully. The staff from check in to concierge but particularly the in-room dining team is to be applauded. Murtaza- I hope I remember the name correctly from the inroom dining team is the kind of customer service person that people should strive for. Even though I asked for supper on an unrelated issue, he did not pass the problem to someone else but stayed on until resolved. The best in class in customer service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Ebadat

Stayed 1 night in Nov 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, amenities, property conditions & facilities
Five star hotel,five star service,five star restaurants =five star experience
Stayed 5 nights in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness
The staff was helpful and considerate and did everything to make our stay comfortable. The concierge was very efficient and assisted us with all of our travel and general questions. The room was clean and lovely.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michel

Liked: Cleanliness, property conditions & facilities
All good
Stayed 4 nights in Nov 2025

10/10 Excellent

S

Stayed 4 nights in Oct 2025

6/10 Okay

Monika

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel does not deserve a five star rating. The room and overall look was tired. No attention was given to room plug points not working, bathroom vanity mirror light wasn’t working. Bathroom looked tired and in need of renovation. Hotel car was old and didn’t give the executive feel. Only good thing about this hotel was it’s staff, they were super helpful and courteous
Stayed 2 nights in Oct 2025

2/10 Terrible

Kamal

Travelled with family
Disliked: Cleanliness, amenities
Went in to take shower and there was no towels in the bathroom
Stayed 3 nights in Oct 2025

8/10 Good

Toufique

Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the scandalous bar prices meant it was better for us to eat out, paying for food and drinks rather than pay for the drinks only in the hotel restaurant. This fact was sadly reflected by the low customer numbers at dinner time in the Lutyens restaurant. This was a shame as the food was excellent. Surely a reduction in the astronomical alcohol prices would result in a more economical business balance for the hotel too with a higher table uptake?
Stayed 3 nights in Oct 2025