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3.5 out of 5

"We had arranged a pick up from the airport, our driver was there to meet us as soon as we talked out. The staff were professional, we were offered a w ... " More

By a verified traveller on Sun 03 Mar 2019

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Hotel Description

The Prime Balaji Deluxe @ New Delhi Railway Station puts you in the center of New Delhi, 2.2 km (1.4 mi) from Jama Masjid and 2.5 km (1.6 mi) from Chandni Chowk. Highlights at this hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and a terrace. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Paharganj hotel include Gurudwara Bangla Sahib and Red Fort.

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$56* Per night/room 30 Mar. - 31 Mar.

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Prime Balaji Deluxe @ New Delhi Railway Station ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Prime Balaji Deluxe @ New Delhi Railway Station

Everyone (7) Couples (1)
4 out of 5
We had arranged a pick up from the airport, our driver was there to meet us as soon as we talked out. The staff were professional, we were offered a welcome drink on arrival. Our room was very clean and the bed was comfortable, we had a breakfast option included with our stay which was good. Would stay again.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

3 Jul. 2019 by Team

Dear Guest, Greetings from Hotel The Prime Balaji Deluxe! Thanks for sharing your valuable feedback. We are very pleased to note your appreciative comments. The entire team feels privileged and honored by your kind words of appreciation. Your feedback motivates us to work better to deliver our best services & Hospitality. We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you again in the near future. Thanks & Regards, Team

2 out of 5

not good.and staff have poor english.

Pros: the beds are comfortable and the staff is friendly.
Cons: the shower pressure was to strong,the hot and cold taps are wrong, staff had poor english, the toilet water come out of the toilet
Location: location is close to the red fort.ware a mask at all times.the polution is very high
The hot tap was cold and the cold tap was hot afew times me and my baby got burnt because of it. There was no room refrigerator This is a disaster for parants with babys because theres no where to store milk. I become reliant on the kitchen staff to bring me a bottle of warm milk I ended up waiting longer then 30min and it come back burning hot. like seriously it was so hot your skin will sting what the hell is so hard to put lukewarm milk into a babys bottle.room service cannot understand english so you have to call front desk because they have the best english. most of my orders were wrong.and meany times I asked for my food to be packed away for me to eat later instead it was thrown in the bin and I had to order another one.my room was hardly cleaned in the 3 days I stayed I had to change my own sheets and get my own towls. the bathroom floor floods when you have a shower and the toilet water come out of the toilet bowl.and I forgot to mention the shower pressure is far to strong.the wifi was on and off and so was the hot water so I had afew cold showers. I would not return here..

Posted by , from c on 13 Nov. 2016

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5 out of 5

Friendly haven close to New Delhi station

Pros: Friendly and helpful staff. Comfortable rooms. Cleanliness. Proximity to New Delhi station. Airport pick up or drop off service.
Cons: Some attention to minor maintenance - however, by Indian standards maintenance was good.
Location: Near New Delhi station. Within walking distance of Old Delhi, Red Fort, Main Bazaar and Connaught Place, local restaurants on Arakashan Road.
We stayed on three separate occasions during a three week visit to India. Each time we stayed, the hotel staff were friendly and helpful. The rooms were all good, subject to a couple of small matters that were soon attended to. Breakfast was included and was served in an attractive rooftop area. It had a good choice of western and Indian food. The booking included a free airport pick up on arrival and after our final booking, a free airport drop-off. These were invaluable.

Posted by on 25 Apr. 2016

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5 out of 5

I AM PLEASENTLY SURPRISED

Pros: Everything from the start to the end
Cons: Cannot think of anything which needs improvement
Location: Near train Station, CP, and old Delhi...
Great hotel. Great service. Amenities are excellent. Beds comfortable, bathrooms clean, great room service. Please with the attitudes of all the staff. Nice buffet breakfast with plenty to choose from. Will have hesitation to return to this hotel again. Very reasonable price for the kind of service they provide.

Posted by , from Sydney on 27 Jan. 2016

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2 out of 5

Ok

The room was clean and tidy but the staff congregated outside our room near a staff closet on the third floor. Even after a couple calls to the reception this was an issue. The blinds also didn't cover the window entirely letting light from the signage in. The air conditioner did not work.

Posted by , from Adelaide on 14 Jan. 2016

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3 out of 5
General area isn't the best but hotel is in a quiet location off the main road. Close to a bottle shop, good breakfast & comfy bed.

Posted by on 11 Jan. 2016

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3 out of 5

Budget hotel with Great Food for young tourist!

Pros: Excellent food, restaurant staff are outstanding. Room service is good. Standard size Safe provided was not expected and appreciated.
Cons: There is lots of room for improvements in core business. Alarm for Boiler failure, replace pillow on regular intervals. sound proof rooms below restau
Location: Opposite to New Delhi Central (not Metro) Platform 1. Metro and platform 16 (Ajmeri gate side) is difficult to access. Surroundings Dirty & Congested!
Stayed this Dec'15 from 19 to 23rd, me and my parents (73y) Have to agree, overall value for the money! low budget hotel. see caution below. Excellent food, restaurant staff are outstanding (thanks to Srinivas, Imitiaz & the happy smiling Team). Room service is good. Good heating, they have reverse cycle AC, that means heating as part of the unit. which was missing in 4 star hotels on the other cities. Disappointing Core facilities for a hotel business. 1) No hot water for 90mins on 3rd day, front desk was not aware the boiler was broken for first 30 mins! 2) They had only few rooms for triple occupancy, the room 401 is just below the restaurant and very noisy due to kitchen activities and dragging chairs until 1am! front desk responded with alternate room so small for 3 people and next day on 2nd floor which was not as good as 401. so we managed with AC fan at high speed so the fan noise was continuous and the other intermittent noise was on background and you get used to it! 3) Dirty Pillow and floor, they have a small utility room near Rm401, which was stinking on the day we checked-in but quickly fixed when reported to front desk! but they continue to dump waste there. 4) sneaked in extra Rs2000 on my final bill! blamed some one had added by mistake and fixed it smoothly when questioned. caution: Heavy Traffic due to close proximity to New Delhi Central. no transport available for short distance and some times they drop you far due to congestion.

Posted by , from India, Australia on 29 Dec. 2015

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4 out of 5

Small, but comfortable

The rooms are extremely small, especially for our family of four, but the bed was very comfortable. A very good deal for the price.

Posted by , from New Zealand on 2 Dec. 2015

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About the The Prime Balaji Deluxe @ New Delhi Railway Station

Location 8574, Arakashan Road, New Delhi, Delhi N.C.R 110055

Property Features

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a vending machine are also featured at The Prime Balaji Deluxe @ New Delhi Railway Station. Self parking is free. This 3.5-star New Delhi hotel is smoke free.

  • 54 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New Delhi Station (0.6 km / 0.4 mi)
  • Metro station: New Delhi Metro Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Prime Balaji Deluxe @ New Delhi Railway Station offers 54 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Onsite venue - This restaurant specializes in Indian cuisine.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

The Prime Balaji Deluxe @ New Delhi Railway Station offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 500.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 200 for adults and INR 200 for children
  • Airport shuttle fee: INR 950 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 425 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balaji Deluxe
  • Balaji Deluxe New Delhi
  • Balaji Hotel
  • Hotel Balaji Deluxe
  • Hotel Balaji Deluxe New Delhi
  • Prime Balaji Deluxe @ New Delhi Railway Station Hotel
  • Prime Balaji Deluxe @ Hotel
  • Prime Balaji Deluxe @ New Delhi Railway Station
  • Prime Balaji Deluxe @
  • Balaji Deluxe Hotel
  • The Prime Balaji Deluxe @ New Delhi Railway Station Hotel
  • The Prime Balaji Deluxe @ New Delhi Railway Station New Delhi

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.