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"The management and staff were friendly and helpful . There is a room for improvement with the cleanliness and maintenance of the facilities . 1. Th ... " More

By a verified traveller on Mon 10 Jul 2023

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Hotel Description

At Sanur Agung Hotel you'll be within a 20-minute stroll of Sanur Marina and Matahari Terbit Beach. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Matahari Terbit Beach, serves local cuisine. Enjoy the kids' swimming pool and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 3-star Denpasar hotel include Sanur Beach and Kuta Beach.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$24* Per night/room 2 Apr. - 3 Apr.

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sanur Agung Hotel ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Sanur Agung Hotel

Everyone (2) Family (1)
2 out of 5
not a happy place for me left in discust second day

Posted by on 20 Oct. 2023

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3 out of 5
The management and staff were friendly and helpful . There is a room for improvement with the cleanliness and maintenance of the facilities . 1. The pool looks muggy & dirty and not inviting to swim at all . You can hardly see the bottom of the pool . 2. The rooms were not properly cleaned even if we requested daily service . Upon check in we still found quiet a few disposable cutlery items from previous guests that is not supposed to be there . We requested for daily cleans in all 3 rooms we have booked over 9 nights expecting linen changes every 2 nights as per normal hotel procedures , however this never happened . The housekeepers will only change the bath towels and wouldn’t even do a touch up clean in if the bathrooms which could use a deep clean & good scrub with bleach . 3. The bed linens & bath linens were horrible and needs urgent replacement . The towels were as thin as paper . The blankets were torn at the bottom but you wouldn’t notice them as they were tucked in . The sheets were grayish and didn’t smell good . 4. The public toilets near restaurant gets dirty quickly often smells whenever we pass by heading to our rooms . We didn’t see anyone regularly cleaning them . This is something that needs to be looked into as this is a public space .

Posted by on 10 Jul. 2023

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2 out of 5
Hotel is so far away from everything, except bypass. I booked for 12 nights, although I left after the first night

Posted by on 27 Dec. 2015

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Sanur Agung Hotel offers its guests an outdoor pool and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Sanur Agung Hotel. Self parking is free. Smoking is allowed in designated areas at this Mediterranean Denpasar hotel.

  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Built in 1986
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sanur Agung Hotel offers 42 air-conditioned accommodations with minibars and complimentary bottled water. Digital television is provided. Bathrooms include showers and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • In-room dining
  • Television
  • Digital channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Matahari Terbit Beach - Overlooking the pool, this restaurant specializes in local cuisine.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Sanur Agung Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sanur Agung Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 175000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agung Hotel
  • Sanur Agung
  • Sanur Agung Hotel
  • Sanur Agung Hotel Bali
  • Sanur Agung Hotel Hotel
  • Sanur Agung Hotel Denpasar
  • Sanur Agung Hotel Hotel Denpasar

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.