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Sheraton Denver Downtown Hotel

4.5 star property
Luxury hotel with 3 restaurants and bars/lounges

Photo gallery for Sheraton Denver Downtown Hotel

View from property
Pillow-top beds, in-room safe, desk, laptop workspace
Banquet hall
Lobby sitting area
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$325
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1550 Court Place, Denver, CO, 80202
  • Place, Colorado Convention Center
    ‪7 min walk‬
  • Place, Coors Field
    ‪20 min walk‬
  • Place, Union Station
    ‪2 min drive‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (City View)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (City View)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Corner

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking, Corner

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Sofa bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Denver

A luxury stay in the heart of Denver awaits you at Sheraton Denver Downtown Hotel. Within steps you'll find 16th Street and Denver Art Museum within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .BEZEL Cocktail Lounge serves American cuisine. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym and pool cabanas. 133000 square feet (12356 square metres) of event facilities include 52 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 20-minute walk of this 4.5-property class Downtown Denver hotel, attractions include Colorado Convention Center and Union Station.

What's nearby

  • 16th Street - 2 min walk - 0.2 km
  • Denver Art Museum - 6 min walk - 0.6 km
  • Colorado Convention Center - 7 min walk - 0.6 km
  • Coors Field - 20 min walk - 1.7 km
  • Union Station - 2 min drive - 2.2 km

Getting around

  • 16th - California Station - 5 min walk
  • Denver Union Station - 20 min walk
  • Denver International Airport (DEN) - 39 min drive

Restaurants

  • ‪The Sheraton Denver Lobby - ‬1 min walk
  • ‪Earls - ‬2 min walk
  • ‪Yard House - ‬2 min walk
  • ‪Maggiano's - ‬3 min walk
  • ‪The 16th Street Commons - ‬1 min walk

About this property

Sheraton Denver Downtown Hotel

Luxury hotel with 3 restaurants and bars/lounges
Sheraton Denver Downtown Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 52 meeting rooms, and coworking spaces. Event space at this hotel measures 133000 square feet (12356 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Sheraton Denver Downtown Hotel. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

  • 1238 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 3 bars or lounges
  • 133000 sq ft of conference space
  • 12356 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Denver Downtown Hotel offers 1238 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Denver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Sonesta Denver Downtown
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4.1 out of 5, Very good, 2,160 reviews
The price is NZ$189
includes taxes & fees
23 Nov - 24 Nov
Sonesta Denver Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 57 per day; includes in/out privileges)
  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • 16th Street Common Coffee
  • BEZEL Cocktail Lounge
  • Yard House

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 133,000 square feet of conference space
  • 52 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)
  • Wheelchairs on site

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 31.25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 57 per day (in/out privileges)
  • Valet parking fee: USD 67 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Denver Downtown Hotel
Denver Downtown Sheraton
Denver Downtown Sheraton Hotel
Hotel Denver Downtown
Hotel Sheraton Denver Downtown
Sheraton Denver Downtown
Sheraton Denver Downtown Hotel
Sheraton Hotel Denver Downtown
Adamsmark Denver
Denver Sheraton
Sheraton Denver
Sheraton Denver Hotel Denver
Sheraton Denver Downtown Hotel Hotel
Sheraton Denver Downtown Hotel Denver
Sheraton Denver Downtown Hotel Hotel Denver

Frequently asked questions

What is the cancellation policy at Sheraton Denver Downtown Hotel?

Sheraton Denver Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Denver Downtown Hotel?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Denver Downtown Hotel on 23 Nov 2025 start from NZ$271.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Denver Downtown Hotel?

Yep, Sheraton Denver Downtown Hotel has a covered self car park with in/out privileges for USD 57 per day.

Does Sheraton Denver Downtown Hotel have a pool?

Sheraton Denver Downtown Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Denver Downtown Hotel?

Sheraton Denver Downtown Hotel features an outdoor pool, 3 restaurants and 3 bars.

What makes Sheraton Denver Downtown Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Denver Downtown Hotel.

Is Sheraton Denver Downtown Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Denver Downtown Hotel is a hit with families.

Does Sheraton Denver Downtown Hotel serve breakfast?

Yeah, buffet brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Denver Downtown Hotel?

No, Sheraton Denver Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Denver Downtown Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Denver Downtown Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Denver Downtown Hotel?

Furry friends are welcome at Sheraton Denver Downtown Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Reviews

Sheraton Denver Downtown Hotel Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 735 reviews
Rating 8 - Good. 137 out of 735 reviews
Rating 6 - Okay. 67 out of 735 reviews
Rating 4 - Poor. 51 out of 735 reviews
Rating 2 - Terrible. 48 out of 735 reviews

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The outdoor pool with DJ and bar!
Stayed 2 nights in Jul 2025

4/10 Poor

Byoung-Do

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They added $27+tax of destination charge per night. It was a hidden fee added on top of the reservation price I had already paid through Expedia, which makes the total amount of payment way more expensive. It was not clearly stated during the reservation process, and the hotel staff was very rude about explaining the unexpected hidden fee.
Stayed 2 nights in Jul 2025

4/10 Poor

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was charged more than quoted on Expedia.. one of the rooms had electrical issues as in it going out multiple times and the tv was messed up too. they tried to blame on us for plugging things in. We had to switch that room and plugged more things in and had no problems. We asked for a refund for that night but only got half. For the price the rooms were very basic and the doors to the bathrooms were hard to move. The pool was smaller than i thought. The fees are ridiculous. I paid 65 dollars for parking for each day i was there and they valet parked my car 2 separate times... thats it... extra authorization on my card after my check in.... could have spend 500 less and had a similar experience at another location. Staff was nice. Best part by far was the ability to simply walk out onto the 16th street mall.... location to restaurants and shopping was fantastic... just disappointed in what i paid vs actual experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

anu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience is everything and this property has all the Convenience to everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jun 2025

8/10 Good

Fermin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Markka

Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Rabih, Norfolkn

Stayed 3 nights in Jul 2025

6/10 Okay

Gabriel

Travelled with family
Liked: Amenities
We arrived around 7 pm and ur room wasn’t ready for us.
Stayed 3 nights in Jul 2025

10/10 Excellent

natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

6/10 Okay

Susan

Travelled with partner
Liked: Property conditions & facilities
The location was good, the bed comfortable, shower worked. The laundry required putting $10 in an app that didn’t work, after being told a credit card would work and it didn’t. Although I paid an extra $27 + tax PER DAY for a destination fee, it only provided extra WiFi and $20 off on food and beverage WHEN BOUGHT AT HOTEL ( and a tiny dessert for two if I got back to the hotel before 6.) Credit for food & bev not cumulative, and not provided when we didn’t remember to buy breakfast at the snack bar, although still charged the full $27. Not a good deal. Since they didn’t have room for our van at a cost of $64 a day, we found a cheaper lot 2 blocks away via SpotHero, through no help from valets.There was no room service menu in the room. The breakfast buffet cost $28 plus tax and tip. $250/night was a lot for us. Our room was the longest possible walk from the elevator. No tub. Could request a microwave delivered, since not in the room. A lot of construction on 16th mall.
Stayed 7 nights in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Room comfort

Not here next time

Room clean but had a corner room main part A/C worked but bedroom was a furnace
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Probably wouldn’t go back to this location, the staff were rude. The only nice people were the valet drivers. Very clean and very comfortable and 10/10 state of the art gym.
Stayed 2 nights in Jun 2025

10/10 Excellent

Desire

Stayed 4 nights in Jun 2025

2/10 Terrible

Colby

Travelled with partner
Didn’t get to stay, had a break in. Just know that when I didn’t make it They charged me in full for all 3 days. Even if I showed up the second day I would have not been able to stay and still be charged in full.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bethany

Travelled with group
Liked: Amenities
Great location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025