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The Art Hotel Denver, Curio Collection by Hilton

4.5 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for The Art Hotel Denver, Curio Collection by Hilton

Balcony
Interior entrance
Exterior
Suite, 1 King Bed (Museum View) | Living area
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
The current price is NZ$333
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1201 Broadway, Denver, CO, 80203
  • Place, Denver Art Museum
    ‪3 min walk‬
  • Place, Colorado State Capitol Building
    ‪5 min walk‬
  • Place, 16th Street
    ‪8 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

9.4 out of 10
Exceptional
(79 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Mountain View

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Mountain View (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Mountain View (Hearing)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Museum View)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed (Museum View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Mountain View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Atelier)

Suite, 1 King Bed (Atelier) | Living area

Suite, 1 King Bed (Atelier)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Capitol)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible (Capitol)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Capitol)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed (Capitol)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Denver

A luxury stay in the heart of Denver awaits you at The Art Hotel Denver, Curio Collection by Hilton. You'll be within steps of History Colorado and within a short 5-minute stroll of Denver Public Library. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Fire Restaurant & Lounge, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a gym and a conference centre. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 4.5-property class Civic Center hotel include Denver Art Museum and Mile High Christmas Tree.

What's nearby

  • Denver Art Museum - 3 min walk - 0.3 km
  • Ball Arena - 3 min drive - 2.6 km
  • Coors Field - 3 min drive - 2.6 km
  • Empower Field at Mile High - 4 min drive - 3.3 km
  • Union Station - 5 min drive - 2.9 km

Getting around

  • 48th & Brighton at National Western Center Station - 10 min drive
  • 16th - California Station - 15 min walk
  • Denver International Airport (DEN) - 41 min drive

Restaurants

  • ‪Schoolyard Beer Garden - ‬3 min walk
  • ‪The Church - ‬2 min walk
  • ‪Torchy's Tacos - ‬3 min walk
  • ‪Leven Deli Co. - ‬3 min walk
  • ‪City O' City - ‬5 min walk

About this property

The Art Hotel Denver, Curio Collection by Hilton

Luxury hotel with 24-hour fitness centre and rooftop terrace
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Art Hotel Denver, Curio Collection by Hilton. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of The Art Hotel Denver, Curio Collection by Hilton was completed in March 2023.

This Art Deco Denver hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 9 levels
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Art Hotel Denver, Curio Collection by Hilton offers 165 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 44-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and complimentary toiletries.

This Denver hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 1 mi
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Fire Restaurant & Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • TV in common areas
  • Winery release events

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Renovated entire property - March 2023
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30 for adults and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ART hotel Denver
ART hotel
the ART a hotel
The Art Hotel Denver, Curio Collection by Hilton Hotel
The Art Hotel Denver, Curio Collection by Hilton Denver
The Art Hotel Denver, Curio Collection by Hilton Hotel Denver

Frequently asked questions

What is the cancellation policy at The Art Hotel Denver, Curio Collection by Hilton?

The Art Hotel Denver, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Art Hotel Denver, Curio Collection by Hilton?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Art Hotel Denver, Curio Collection by Hilton on 23 Nov 2025 start from NZ$292.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Art Hotel Denver, Curio Collection by Hilton?

Yep, The Art Hotel Denver, Curio Collection by Hilton has secured covered valet parking with in/out privileges for USD 54.00 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at The Art Hotel Denver, Curio Collection by Hilton?

There's no onsite spa, but this property does offer services like massages.

What makes The Art Hotel Denver, Curio Collection by Hilton a romantic place to stay?

Couples dining and a champagne service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Art Hotel Denver, Curio Collection by Hilton.

Are there hot tubs in the rooms at The Art Hotel Denver, Curio Collection by Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does The Art Hotel Denver, Curio Collection by Hilton serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Art Hotel Denver, Curio Collection by Hilton?

No, The Art Hotel Denver, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Art Hotel Denver, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Art Hotel Denver, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

The Art Hotel Denver, Curio Collection by Hilton Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable bed and pillows. Black out curtains worked well too. Beautiful artwork throughout the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our visit. Easy to walk to restaurants, great area near the museum to walk the dog. Staff super friendly!
Stayed 2 nights in Jul 2025

10/10 Excellent

larry c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel but watch out for street noise

Great hotel and friendly staff. Our suite had some missing handles on the shower faucet, the sliding bathroom door didn't close all the way, and a missing light bulb in the living room, but those got addressed and didn't lower the experience of our visit. It's across the street from the Colorado History museum which was fun to visit. The room we had was on the street side of the hotel and there was noise from the street. We could hear the early morning construction and late night weekend party-ers. (the hotel is 2 blocks away from nightclubs) if you are a light sleeper get a room not facing the street. We stayed here as a treat for our wedding anniversary and aside from the street noise we had a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andres, Vail

Stayed 1 night in Jul 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a plesant stay. Staff helpfull and freandly. Good location.
Stayed 5 nights in Jul 2025

4/10 Poor

Jason

Travelled with group
Liked: Cleanliness, staff & service
Booked a 2 queen room for a night, and noticed that my reservation through the Hilton app said I was in a king room. Called the front desk and was told I had been upgraded, but I needed 2 beds, not one. I was promised that there was a queen-size pull out couch in the room. When we arrived at the hotel, the room wasn't ready until an hour after check-in time. Upon getting to the room, phone didn't work, and we found that it did not have a couch at all. I had to call for a twin sized roll away bed.
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 3 nights in Jul 2025

10/10 Excellent

Kristan H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art and more art

Lovely room, spacious bathroom, excellent bed. Super-convenient for visiting the museums and galleries and public library in the Cultural District; never used the car.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, wonderful amenities. Everything we hoped for. Would definitely go back.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness
The location was nice and the hotel overall was nice. The TV didn’t work and the fixtures in the shower were falling off.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald, Pueblo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not an ordinary hotel. The building is unique, the rooftop bar and restaurant was really cool. Wish we could've spent more time there..
Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk gave me some great suggestions for restaurants in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

Rachell

Business traveller

Worst stay EVER!

When I checked in the key would not work because the door lock was broke, then I get the new room across and there is no remote, missed the NBA finals, than at night someone was rattling my door. In the morning I noticed marks like deep scratches on lock area. I was alone and felt unsafe. The next morning the water for the shower was ICE COLD, not a great feeling. When it was time for dinner I invited relatives to join me for dinner that lived in the area and their food was dry and not eatable. Just not a great stay. I did receive text messages to set a time to talk to customer service, but no call.
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Stayed 3 nights in Jun 2025

2/10 Terrible

Jaymee

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was a lovely hotel, except that there was not hot water in my shower. The manager was apologetic and said he would issue a full refund for the exorbitantly priced room, but its been over 2 weeks now and no refund. And i have tried to call and email them, but i keep being given the runaround. I understand that mistakes happen, but its how you handle them that defines a good business. And its shameful how they are handling this.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right across from the museums.
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025