Central Macedonia accommodation from NZ$110

An almost perfect stay in Thessaloniki! I had a wonderful experience at this hotel. The location is unbeatable, the facilities are modern, and the entire place felt spotlessly clean and fresh. I especially enjoyed the excellent shower (water pressure is important:) and the high standard of service from the friendly staff. The only area for improvement would be the vegan breakfast options. Currently, the choices are mostly limited to toast and fruit. Since finding vegan variety in Thessaloniki can be a challenge, having some protein-based options (like tofu, legumes, or plant-based yogurt) would truly make this hotel perfect. Aside from that, everything was flawless. I would definitely love to stay here again!

Super

This was one of the worst accommodation experiences I have ever had, and the fact this property is marketed as “premium” is frankly laughable. Do not be fooled by the photos. They hide a reality of broken facilities, missing essentials, and a management team that disappears the moment you raise a problem. From the first night, the room was not fit for purpose. The window had only half a curtain, leaving the room exposed to light and neighbouring buildings. There was no privacy and no darkness, which meant no sleep at all. This was raised immediately with photos. I was ignored. The shower was the next failure. The shower pole was detached from the wall, unstable, and painful to use. This is a basic hygiene and safety issue, not a minor defect. Again, photos were sent. Again, silence. Communication then completely collapsed. Messages went unanswered. Calls were ignored. I spent an entire day chasing someone just to acknowledge the issues. The only time they replied was after I threatened a chargeback, which says everything about how they treat guests once they have your money. A staff member eventually appeared, confirmed the curtain was too short and unsuitable, and then left. No fix. No replacement. No follow-up. The issue remained unresolved for the rest of the stay. On top of this, the Wi-Fi did not work at all, despite being advertised. This was reported. Nothing was done. And then there were the so-called “facilities”, which were frankly insulting. Avoid!