Kabale accommodation from NZ$66

One of the top hotels in Kabale. The service given by the staff is outstanding, even by Uganda’s high standards. Good range of food on offer in the dining hall, and a great breakfast included in the price. Hotel is becoming a bit dated, but they are now in the process of updating and modernising the hotel. Good, safe location.

We made a booking for this place to discover they were overbooked and we left standing in the lobby clueless what was going on for 2 hours. The manager completely ignored us taking calls intentionally when we were trying to resolve the situation. They downgraded us to a standard and expected us to pay full price until we called them out on this blatant deception. After we spoke to our manage magically a deluxe suite opened up and we had the room we paid for. The hot water in the shower latest less than 5 minutes and the mattress was basically a box spring with no padding at all. Not being dramatic, the worst $126 stay I’ve ever had across the world.