Pakistan accommodation from NZ$138

No Airport pick up provided, despite it’s clearly noted in Expedia booking comments. No one from Hotel reached out to me for any details or confirmation. Called them ahead of time to confirm about the Airport pickup and I was assured it will be done but didn’t happen. Requested for additional mattress but despite repeated requests nothing was provided. At the time of check out when I complained about these issues to check out staff rather then believing me, they started to look into confirm that if I m lying about notes in the Expedia request. Instead of some kind of assurance that it was an honest mistake and they will look into that and will do something about that, staff handed over the POS terminal to pay the food charges. Gesture is …. So what if that Airport service is missed or despite my repeated requests nothing additional mattress was provided. At that time, I simply paid and walked out and with a commitment to myself, not to go back there again.

From start to finish, we had such a lovely stay at this hotel. It’s a beautiful place, tastefully furnished, with stunning views that really make the experience special. What truly stood out, though, was the staff. From management to the front door team, security, and the breakfast and lunch staff, everyone was incredibly warm, kind, and attentive. Their service was a real credit to them individually, and also reflective of a culture that clearly takes great pride in hospitality. Nothing ever felt like too much trouble. Whether it was arranging drivers or even assisting us when we needed medical help, everything was handled quickly and with genuine care, which gave us real peace of mind throughout our stay. The rooms were spotless and very well furnished, and the location was ideal for getting around. We hadn’t visited Pakistan in over 20 years, and this trip was truly special. Thanks in no small part to our experience at this hotel, I know we’ll be coming back every year and we wouldn’t stay anywhere else. I couldn’t recommend this place more highly.

Breakfast was fresh and staff were amazing