Savoie accommodation from NZ$108

Im sorry to say that this hotel isnt as advertised. It is advertised as "luxury" with multiple indoor and outdoor pools, but you cant actually use them! The building is very old and tired, and far from the "luxury" hotel they portray. I booked this hotel specifically for a stay with my son as he loves to swim, yet once we had been allocated a room in the Refuge du Montagnard building we discovered we couldnt access the pools clearly advertised on the website. When i questioned this with reception we were told that its not possible. Ignore the pictures on the advert as they arent accurate for what you actually get. The hotel had a srong smell of sewage and drains, which wasnt pleasant. The location is very good, but sadly we wouldnt return.

Beautiful facilities and good location, however there was a lack of attention to detail from staff. We weren’t told where breakfast was, how to access WiFi, what to do with ski equipment or how to use the spa!

excellent welcome on reception with a woman who gave us a little toy for our dog. it’s a little think but it means a lot.