Hotels with Room Service in Sicily

It is unusual for me to stay somewhere and say I would never recommend and this is one of those unusual cases. Firstly, we had issues on the second day to access our room and it turned out the door handle locking system had run out of battery so our key cards didn't work. It was a lot of faff to get this sorted and we were told until its fixed to leave our room door open - I was appalled by this suggestion of lack of security. There was no ironing board or iron so I was not able to iron my floaty dresses etc. The wifi did not work in the room so I had to use an e-sim while in the room, but the wifi did work round the pool. The hairdryer in the room was such poor quality and is comparable to ones I have used in two star hotels. The bedding sheets are only changed every three days and they never even informed us of this at check-in. I only found out about this 3 day rule when I enquired why our room wasn't serviced fully. We also had lots of ants in our room even though we were on the 4th floor. When I did raise this issue it was swiftly resolved but I would not expect to find this. Overall I would not consider this a four star hotel experience, 3 star would be pushing it too.

Could not fault this hotel. Food, service and amenities super

You can’t beat the location. Close to public transportation and city Centre. My only knock against would be the double bed but then again we sleep on a king back home. The pillows were not comfortable either.