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Holiday Inn Express Hotel & Suites Waterford by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

A buffet with labeled containers of turkey sausage and cookies.
A modern lobby with a reception desk, seating area, and a TV screen displaying a program.
A hotel lobby with a reception desk, seating area, and a view of the outside.
A hotel room with two beds, a sofa, a desk, and a chair.
A living room with a Christmas tree, fireplace, and red armchairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$213
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Place, Watkins Lake
    ‪10 min walk‬
  • Place, Vibe Credit Union Showplace
    ‪26 min drive‬
  • Place, Ford Field
    ‪43 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a sofa, a coffee table, and a desk.

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Waterford

At Holiday Inn Express Hotel & Suites Waterford by IHG you'll be within a 10-minute walk of Watkins Lake and 2.2 km (1.4 mi) from Crescent Lake. Highlights at this hotel include free buffet breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In the area of this Waterford hotel, you'll find Great Lakes Crossing Outlets.

What's nearby

  • Watkins Lake - 10 min walk - 0.9 km
  • Great Lakes Crossing Outlets - 14 min drive - 12.4 km
  • Vibe Credit Union Showplace - 26 min drive - 33.3 km
  • Detroit Zoo - 32 min drive - 50.8 km
  • Ford Field - 43 min drive - 68.8 km

Getting around

  • Pontiac Station - 10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 53 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Kroger Fuel Center - ‬16 min walk
  • ‪Panera Bread - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterford by IHG. Free self parking is available.
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
Holiday Inn Express Hotel & Suites Waterford by IHG offers 83 accommodations with video game consoles and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Waterford by IHG?

Holiday Inn Express Hotel & Suites Waterford by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterford by IHG?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterford by IHG on 13 Dec 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Waterford by IHG?

Yep, Holiday Inn Express Hotel & Suites Waterford by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Hotel & Suites Waterford by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Waterford by IHG is E. V. Mercer Beach (16.5 km).

Is Holiday Inn Express Hotel & Suites Waterford by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Waterford by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Waterford by IHG serve breakfast?

Yep, our travelers give high marks to the free buffet breakfast here! Available daily between 6:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, Holiday Inn Express Hotel & Suites Waterford by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, clean quiet and well managed.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real clean and nice hotel definitely will stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated hotel. I felt very safe. The breakfast was excellent-shopping and dining nearby!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Easy to find with lots of parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. We had fun, it was quiet and breakfast was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was a breeze. Staff were very helpful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lower level felt a little damp, but was right near the pool which was great. The staff are beyond wonderful, and the room was very clean.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice rooms love 12pm check out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date property. Nice rooms, comfortable beds and sheets. No issues with any of the amenities, helpful and friendly staff, nice breakfast! 10 minutes to Pine Knob. I would stay here again and recommend to family and friends!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a wedding. Everyone had a great time.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel staff was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I was greeted when I walked into the door until I checked out, everything was clean. The staff were kind and helpful. The breakfast was good. The parking was easy and it’s a great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were kind and welcoming. Room was clean overall hotel and grounds were clean. Breakfast staff kept everything well stocked and clean. Definitely best experience we have had in a hotel in a long time.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay and eas happy with the overall hotel its self. However, we heard thumping like a heard of elephants above us all hours of the night which made it difficult to sleep. Went on both nights.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, rooms very nice.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made the entire week very pleasant. They were very helpful & cheerful. Happy greetings every time we left & when we returned. Good starter breakfast, great coffee, nice pool, room was clean and everything worked.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good wound up with a nice sweet and Crystal lake and he put us in the penthouse suite cuz our room wasn't ready thank you
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is great! The hotel is clean, spacious, and provides a wonderful breakfast with super friendly staff!
Stayed 1 night in Feb 2026