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Radisson Blu Resort Dharamshala

5.0 star property

Photo gallery for Radisson Blu Resort Dharamshala

A poolside area with a covered seating area, lounge chairs, and a view of a forested hillside.
A hotel with multiple buildings, outdoor seating areas, and lush greenery surrounding it.
An outdoor patio with wooden beams, wicker furniture, and patterned flooring.
A modern lobby with a reception desk, seating area, and large windows offering a view of greenery.
An indoor venue with a central aisle flanked by floral arrangements and hanging decorations.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$189
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Village Kandi, P.O.- Khaniyara, Tehsil-Dharamshala, District – Kangra, Dharamshala, Himachal Pradesh, 176215
  • Place, Indru nag Temple
    ‪4 min drive‬
  • Place, Himachal Pradesh Cricket Association Stadium
    ‪8 min drive‬
  • Place, Dalai Lama Temple Complex
    ‪14 min drive‬
  • Airport, Kangra (DHM-Gaggal)
    ‪23 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a chair, a small table, and a nightstand.

Standard Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Club Access)

A hotel room with a large bed, a bench, a small table, a glass-enclosed shower, and a view of the outdoor area.

Junior Suite (Club Access)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony (Club Access)

A hotel room with a large bed, a sofa, a small table, and two chairs.

Deluxe Room, Balcony (Club Access)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, a chair, a small table, and a balcony with a view.

Superior Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Club Access)

A modern hotel room with a large bed, a bench, a bedside table with lamps, and a view of the bathroom through a window.

Suite, 1 Bedroom (Club Access)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A modern hotel room with a large bed, a bench, a bedside table with lamps, and a view of the bathroom through a window.

Presidential Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Valley View)

A hotel room with a bed, a desk, a chair, a round table with a vase, a large mirror, and a television.

Standard Room (Valley View)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a patterned carpet.

Superior Room, Balcony

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Duplex

A hotel room with two beds, a TV, a wooden floor, and a large window with curtains.

Family Duplex

  • 72 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a blue sofa, wooden paneling, and a patterned carpet.

Suite, 2 Bedrooms

  • 99 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Dharamshala

A luxury stay in Dharamshala awaits you at Radisson Blu Resort Dharamshala. You'll be 4.4 km (2.8 mi) from Himachal Pradesh Cricket Association Stadium and 5.6 km (3.5 mi) from Aghanjar Mahadev. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 1353 square feet (126 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Dharamshala hotel include Tea Garden and Kunal Pathri Temple.

What's nearby

  • Indru nag Temple - 4 min drive - 1.9 km
  • Himachal Pradesh Cricket Association Stadium - 8 min drive - 4.1 km
  • Tea Garden - 10 min drive - 6.6 km
  • Dalai Lama Temple Complex - 14 min drive - 5.2 km
  • Norbulingka Institute - 17 min drive - 6.6 km

Getting around

  • Koparlahar Station - 42 min drive
  • Kangra (DHM-Gaggal) - 67 min drive

Restaurants

  • ‪Kfc - ‬15 min drive
  • ‪Lomas Cafe - ‬18 min drive
  • ‪Coffee Talk - ‬18 min drive
  • ‪One Two Cafe - ‬18 min drive
  • ‪The Other Space - ‬16 min drive

About this property

Radisson Blu Resort Dharamshala

Radisson Blu Resort Dharamshala offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1353 square feet (126 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Radisson Blu Resort Dharamshala. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dharamshala hotel.

  • 120 guestrooms or units
  • 1353 sq ft of conference space
  • 126 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Radisson Blu Resort Dharamshala offers 120 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Dharamshala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). The spa is open daily.

Similar properties

Lobby
Best Western Plus Revanta
Dharamshala
  • Pool
  • Spa
  • Parking included
  • Air-conditioning
4.4 out of 5, Excellent, 40 reviews
The price is NZ$118
includes taxes & fees
16 Aug - 17 Aug
Best Western Plus Revanta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:30 AM on weekends; INR 1,460 for adults and INR 708 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,353 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Resort Dharamshala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2950.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 6500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 9500
  • New Year's Eve (31 December) Gala Dinner per child: INR 4700 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1460 for adults and from INR 708 for children
  • Airport shuttle fee: INR 2478 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 2950.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Dharamshala
Radisson Blu Resort Dharamshala Hotel
Radisson Blu Resort Dharamshala Dharamshala
Radisson Blu Resort Dharamshala Hotel Dharamshala

Frequently asked questions

What is the cancellation policy at Radisson Blu Resort Dharamshala?

Radisson Blu Resort Dharamshala offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Resort Dharamshala?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Radisson Blu Resort Dharamshala on 18 Aug 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Resort Dharamshala?

Yep, Radisson Blu Resort Dharamshala has a free self car park and free valet parking.

Is there a spa on site at Radisson Blu Resort Dharamshala?

Yep, there is an onsite spa at Radisson Blu Resort Dharamshala.

Does Radisson Blu Resort Dharamshala have a pool?

Radisson Blu Resort Dharamshala has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Radisson Blu Resort Dharamshala a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Radisson Blu Resort Dharamshala.

Is Radisson Blu Resort Dharamshala family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Resort Dharamshala is a hit with families.

Does Radisson Blu Resort Dharamshala serve breakfast?

You bet, buffet brekkie is on offer weekdays between 6:30 AM and 11:00 AM and weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Radisson Blu Resort Dharamshala?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Radisson Blu Resort Dharamshala?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Radisson Blu Resort Dharamshala?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Resort Dharamshala?

No, pets and service animals are not allowed.

Radisson Blu Resort Dharamshala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spa, accommodating staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

HARMINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, will visit again next time I am in India with my kids and family.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little smaller but good for couples, views and staff made up for that. Hatsoff to the staff, SUMIT and MEHAK made our stay special. Very well trained staff and the views are breathtaking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities
Great property! Friendly staff, beautiful location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent - Santosh was always smiling. Rahul at F&B was also friendly. Many more - they made the service 5*s and in keeping with the brand. Rooms were small and we thought the carpets were not very allergy friendly. Views were great from the balcony. Food was excellent quality and they had free options for kids 24/7.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Hardrisht

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing missing is the fact that they charge a whopping 1000 per pax to play billiards. No indoor sprts like table tennis or carrom available
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying at this resort many times. Always impeccable service. Resort manager Ms. Preeti is one of the best, she runs the place with a woman’s touch. Love staying there. Great rooms, good food, incredible views and excellent staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent spa and attentive staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Vikash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay at Radisson Blu Dharamshala. We have been provided with excellent hospitality. All the staff are quite helpful and courteous. Restaurant staff are incredible.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Saket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for family vacation with small kids. Great swimming pool, very humble and sweet staff😊
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with great facilities
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Praveen

Liked: Staff & service, amenities, property conditions & facilities
Overall a great experience during couple of days stay at the location. Fine dining and great amenities helped my stay very comfortable. Will visit with my family again next year.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice property

Great properly- location, facilities and sit out places. Food is very expensive but you get get swiggy delivery.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, views and pool.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable Stay

Excellent property for everyone. Beautifully maintained and very cooperative staff.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, nice staff, very respectful and courteous, all staff stand as you walk by them to show gratitude , honor, respect for the customer / guests. I am from upstat New York. I consider the hotel very safe, good one hour walking running course on quiet main road next to the hotel. Dependable driver Arun taking me to special sites and monasteries, Food at the hotel restaurant was very good. Highly recommend this hotel !!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

kartik

Everything was good. However,I would suggest to either reduce the food prices or include buffet within the stay prices
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Deborah A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the hospitality of staff and food choices. It was off-season so not very busy. Also, tea time was fabulous!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hospitality! Loved It.

Overall good property and lot of things to do inside property with kids as well. May be to some extent their bathrooms can be improved, sizes are very small.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8 Service
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation with 2 children

Amazing service... right from check in to check out... very good food options... breakfast & dinner had lot of options and the live singer at the restaurant was too good.... special mention to Vishal - who served us at the restaurants for his service and efficient service. Infinity pool (heated) with lovely view of the valley & stadium.... we will surely stay here again on our next trip
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Shivank

Liked: Staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Dharamshala or Mcleod gang, it is an absolute must to stay here. The views are stunning. The staff is exceptional. The cleanliness is what I loved the most. It’s is so peaceful, you would never wanna leave. The pool was my favorite part of the day. For the price you pay, you won’t get the same experience anywhere else in the world! We will be coming back !!!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Amrit Prakash

Liked: Staff & service, amenities
Room carpets were dirty and stained.looks like they are old and no one cleans them.i had to upgrade my room to delux room. I had made booking from USA with hefty amount of dollars.was very disappointing experience. Dining at Edge was excellent with great food and good choices. Staff was excellent all over.especially in dining room.Ajay,Aman,Naresh and Abhinav were great and helpful. Ajay deserves 5 star for his cordiality. Santosh the cleaning lady was always smiling with friendly behaviour. Chef was excellent.Enjoyed vegetarian dishes for dinner.Very tasty and not too heavy Breakfast was awesome with soo many choices.Chefs were great and wuick service Overall enjoyed very much except for room This critique is to make Radison better place Dr Amrit Nayar
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have spent over 78,000 rupees for 4 rooms and once I booked the rooms the hotel contacted me and asked me what we needed for my mums accessibility needs. We have even emailed the hotel prior to ask for either a raised accessible toilet seat / commode. I was told that they had wall mounted toilets whilst I was already on the way to the hotel and had set off on a 7 hour journey when they contacted me whilst I had no wifi. I sent pictures of the toilet seat that was required for my disabled mother. Once we arrived at the hotel they said they could not accommodate this. They asked for a further INR 21,500 for an accessible room that didn’t have the height of the toilet seat that my mother required in the emails prior to my stay. I only booked this hotel as it was advertised as being wheelchair accessible and disability friendly. Ishant the front desk member of staff said he could provide a commode for a total of 5500 rupees which is around £50 gbp sterling. This I find disgusting when we expressed our needs as soon as the 4 rooms had been booked. Firstly as if another disabled customer visited this hotel next week how would they then assist this disabled customer with the same disability if they have no interest in keeping a raised toilet seat / commode on the hotel grounds. Secondly when I asked to speak to a manager for the front of house office this was refused. We were told to visit the restaurant to spend time there whilst they were trying to sort out the toilet seat c
Stayed 1 night in Feb 2026