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L'Arrivée Hotel & Spa

Property class: 4

Photo gallery for L'Arrivée Hotel & Spa

A pool area with lounge chairs and a waterfall feature.
A modern living room with a sofa, a coffee table with a potted plant, and two glasses of white wine.
A hotel room with a large window, a desk with a lamp, a television, and a vase with flowers.
An aerial view of a large, multi-story building with a symmetrical roofline, surrounded by well-maintained lawns and a parking lot.
A buffet with various food items and beverages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$388
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Wittbräucker Str. 565, Dortmund, NW, 44267
  • Place, Dortmund Zoo
    ‪9 min drive‬
  • Place, Rombergpark Botanical Garden
    ‪9 min drive‬
  • Place, Spielbank Hohensyburg
    ‪10 min drive‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, Private Bathroom

A hotel room with a bed, a desk, and a chair.

Standard Single Room, Private Bathroom

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Private Bathroom

A hotel room with a bed, bedside tables, a sofa, a desk, and a wardrobe.

Standard Double Room, Private Bathroom

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, and a view of greenery outside.

Comfort Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Superior Double Room, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Dortmund

At L'Arrivée Hotel & Spa you'll be 4 km (2.5 mi) from Theater Olpketal and 4.2 km (2.6 mi) from Dortmund Zoo. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at L'Arrivée can include massages, Ayurvedic treatments and mani/pedis along with access to the sauna and hot tub. The restaurant, Restaurant Vivre, is open for breakfast, brunch, lunch and dinner. Louis is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 5382 square feet (500 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Hörde hotel include Westfalenhallen and Signal Iduna Park.

What's nearby

  • Dortmund Zoo - 9 min drive - 6.2 km
  • Rombergpark Botanical Garden - 9 min drive - 8.2 km
  • Spielbank Hohensyburg - 10 min drive - 6.3 km
  • Westfalenpark Dortmund - 11 min drive - 9.5 km
  • Westfalenhallen - 13 min drive - 11.1 km

Getting around

  • Dortmund Hörde Clarenberg Station - 6 min drive
  • Hoerde U-Bahn - 7 min drive
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪JIA - the taste of home - ‬7 min drive
  • ‪Franco's Pastaria - ‬7 min drive
  • ‪Wellinghofer Dorfgrill - ‬7 min drive
  • ‪Kreta Grill - ‬5 min drive
  • ‪Mandarin - ‬5 min drive

About this property

L'Arrivée Hotel & Spa

L'Arrivée Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly L'Arrivée Hotel & Spa. Free self parking is available.

This 4-star Dortmund hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
L'Arrivée Hotel & Spa offers 70 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

L'Arrivée has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Louis
  • Restaurant Vivre

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,382 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund

Frequently asked questions

What is the cancellation policy at L'Arrivée Hotel & Spa?

L'Arrivée Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L'Arrivée Hotel & Spa?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at L'Arrivée Hotel & Spa on 18 Oct 2026 start from NZ$388, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L'Arrivée Hotel & Spa?

Yep, L'Arrivée Hotel & Spa has a free self car park.

Are there any beaches close to L'Arrivée Hotel & Spa?

The closest beach to L'Arrivée Hotel & Spa is Stranddeck (16.4 km).

Is there a spa on site at L'Arrivée Hotel & Spa?

Yep, L'Arrivée is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does L'Arrivée Hotel & Spa have a pool?

L'Arrivée Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at L'Arrivée Hotel & Spa?

L'Arrivée Hotel & Spa features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and 24-hour room service.

What makes L'Arrivée Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at L'Arrivée Hotel & Spa.

Is L'Arrivée Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that L'Arrivée Hotel & Spa is a hit with families.

Does L'Arrivée Hotel & Spa serve breakfast?

Yep, buffet brekkie is served weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at L'Arrivée Hotel & Spa?

No, L'Arrivée Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at L'Arrivée Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at L'Arrivée Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at L'Arrivée Hotel & Spa?

Furry friends are welcome at L'Arrivée Hotel & Spa, with food and water bowls on offer.

L'Arrivée Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 343 reviews
Rating 8 - Good. 101 out of 343 reviews
Rating 6 - Okay. 19 out of 343 reviews
Rating 4 - Poor. 7 out of 343 reviews
Rating 2 - Terrible. 4 out of 343 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quite hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time we have been to this hotel & always enjoy our stay there, lovely hotel in great location for what we want
Stayed 5 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love to come here!
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place of calm
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Spa, Service 1st Class

A great pleasure to stay at this hotel. Spa and sauna fantastic. Delicious food in the restaurant and first class service, special. Special thanks to the waiter from the Macedonian restaurant, the service of this gentleman at the highest level. We would love to come back to this hotel.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t think about it - book your stay

Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
Stayed 5 nights in Jul 2020
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

Overpriced and understaffed

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre agréable et calme
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit tollem Wellnessbereich, den man am Abreisetag noch bis 12:00 Uhr nutzen konnte.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat einen hohen Standard
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍Einfach Top, feines Essen super freundliche Mitarbeiter, geniales Frühstück! 🍳
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Schoon hotel, ruime kamer, vriendelijk personeel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tysk top klasse

Super lækkert hotel, restauranten var fantastisk yderst service mindet personale
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Pool war leider viel zu kalt. Ein paar Grad mehr dürfen es schon sein.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, hilfsbereites und jederzeit lösungsorientiertes Personal. Die Lage ist wunderschön ruhig im Grünen gelegen; Wanderwege gibt es direkt vor dem Haus. Der Eingangsbereich sehr weiträumig, architektonisch modern, funktional und interessant (Bilder, Verwinkelung) gestaltet. Man kann von dort aus richtig ins Hotel hineinschauen (z. B. in die schöne Lounge, Bar, Gang zum Frühstücksraum etc.) und überall Sitzgelegenheiten. Auch der Außenbereich ist schön angelegt, zum Verweilen oder Frühstück nach draußen verlegen gut geeignet. Im Loungebereich und der dort ansässigen Bar ward nie eine Bedienung gesehen. Frühstück: Es kann leicht der Eindruck entstehen, dass an manchen Stellen zuweilen gegeizt wird. Denn nicht an jedem Tag ist das eigentlich reichliche Angebot tatsächlich so reichlich – Beispiel: An einem Tag gibt es Rührei, an einem anderen nicht – aber auf Nachfrage kein Problem (warum aber muss Nachfragen sein?). Doch ganz abgesehen davon: Die Eier sind von minderer Qualität. Außerdem: Wenn man zur falschen Zeit kommt, kann man Pech haben, weil nicht mehr oder nur auf Nachfrage nachgefüllt wird - für ein Hotel dieser Preisklasse unverständlich.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stor anbefaling 👍

Fantastisk skønt hotel. Super lækkert spa og pool område. Flotte store værelser, hvor der ikke mangler noget. Lækker morgenmad buffet, der mangler intet. Vi spiste også på hotellets restaurant til aften og det var virkelig lækker mad og store portioner.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es wurden diesmal Lösungen für Anfragen jeglicher Art gefunden. Danke an das spitzenmäßige Personal an Rezeption und Restaurant.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Sehr schönes Hotel in idyllischer Lage
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Insgesamt ein tolles Hotel, das ich schon mehrfach besuchen durfte. Leider erlaubt es sich das Hotel, nach Buchung einfach die Konditionen in Form der Checkin-Zeit zu ändern. Man erhält vor dem Besuch eine Email, dass die Checkin-Zeiten an Spieltagen des BVBs, der vor Heimspielen im Hotel ist, geändert werden. Es gilt dann die Anstoßzeit, die oftmals erst kurz vorher vom DFB festgelegt wird. Auch ob der Verein international weiter kommt und ein Heimspiel hat, entscheidet sich oftmals zwei Wochen vorher. Man muss sich selbst darum kümmern, wann Anspielzeit ist und erstmal so weit denken, dass das auch abends sein könnte. Ist diese um 15:30 ist das eine Verzögerung von 30 Minuten und kein Problem. Handelt es sich um ein Abendspiel aber schon. Das kann Checkin um 21 Uhr bedeuten, wie uns erklärt wurde. Das Risiko von kurzfristigen Spielverlegungen trägt somit auch der Gast, der eventuell schon Wochen vorher gebucht hat. Beim Checkin war man da auch sehr hart und erst die Intervention über Expedia hat den Fall für uns geklärt. Andere wurden abgewimmelt. Ein No-Go, was dieses tolle Hotel für mich an keinem Samstag, Sonntag, Dienstag, Mittwoch oder Donnerstag (typische Spieltage) mehr buchbar macht. Sehr schade.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspannung und Erholung
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurze Auszeit in toller Umgebung.
Stayed 1 night in Feb 2025