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Penta Hotel

3.0 star property
Beachfront guesthouse for sun and fun

Photo gallery for Penta Hotel

On the beach
Interior
Exterior
Restaurant
Double Room, Sea View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪2 min walk‬
  • Place, Palace Casino
    ‪4 min walk‬
  • Place, Tynwald
    ‪3 min drive‬
  • Airport, Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

About the area

Douglas

Penta Hotel places you steps from Douglas Beach and within a short 5-minute stroll of Palace Casino. Highlights at this beachfront guest house include free in-room WiFi. .This beach guest house offers free WiFi in public areas, dry cleaning/laundry services and a lift. There's also the convenience of free parking nearby. .Places within a 15-minute walk of this 3-property class Douglas guest house include Douglas Bay Horse Tramway and Gaiety Theatre.
View more Guest houses in DouglasOpens in a new window

What's nearby

  • Douglas Beach - 2 min walk - 0.2 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 16 min walk - 1.4 km
  • Manx Museum - 2 min drive - 1.7 km
  • Tynwald - 3 min drive - 2.0 km

Getting around

  • Douglas Ferry Station - 8 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 22 min drive

Restaurants

  • ‪Frank Matcham’s - ‬14 min walk
  • ‪Cafe Villa - ‬14 min walk
  • ‪Marmaris - ‬11 min walk
  • ‪Terminus Tavern - ‬9 min walk
  • ‪Sir Norman's (Encore) - ‬14 min walk

About this property

Penta Hotel

Beachfront guesthouse for sun and fun
As a guest of Penta Hotel, you'll find dry cleaning/laundry services and a lift. WiFi is free in public spaces.

This 3-star Douglas guest house is smoke free.

  • 21 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Lift
  • No smoking on site
Penta Hotel offers 21 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Restaurant
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  • Breakfast available
4.3 out of 5, Excellent, 316 reviews
The price is NZ$219
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. 

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Frequently asked questions

What is the cancellation policy at Penta Hotel?

Penta Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Penta Hotel?

Yep, Penta Hotel is on Douglas Beach.

Is there a free airport shuttle available at Penta Hotel?

No, Penta Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Penta Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Penta Hotel?

No, pets are not allowed.

Penta Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Muriel

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was far too large. The bed was cheap and I was unable to sleep in it as it made my back ache. The duvet was too small for the bed and the pillow cases were old and worn. They say they provide a complimentary continental breakfast but it was only toast, packet jams, low fat yoghurt, juices and tea or coffee in flasks. Wouldn't recommend this 'hotel'.
Stayed 3 nights in Jun 2025

6/10 Okay

Janette

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for me!

Room at back of hotel - noisy air con outside, lights on all night outside shines in room through inadequate curtains. Scary stairs to ground floor - no hand rail on bottom flight. Poor breakfast even if complimentary- shower good! View to sheer cliff or adjacent hotel rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Penta stay

Great hotel for a break with plenty of buses stopping outside if you don’t fancy the fantastic 20 minute walk along the promenade to the City Centre. Bus from the airport No2 stopped outside the hotel which was a bonus
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big with a sea view. Bed was comfortable tea and coffee facilities. My only complaint is the TV signal sometimes went off. Picture but no sound.
Stayed 3 nights in Jun 2025

8/10 Good

Ruth

Clean,
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel. Spacious clean rooms. Staff great. Complimentary continental breakfast. Reception not manned through day, but not a problem as telephone linked. Had a great stay.
Stayed 1 night in May 2025

8/10 Good

Mr Robert monteith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliess very good, bed comfortable ,,access quite good breakfast only ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

SHOKO

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a cycling weekend !
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, breakfast as advertised
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penta is a nice, reasonably priced hotel across from the beach. We stayed in room 19, which is considered a ‘large twin’. We didn’t have a view, but the room was spacious,quiet, clean and well maintained. I would warn those with mobility issues that the tub is high and may be difficult to climb out. The free Breakfast was simple but it was all we needed: cereal, toast , juice, coffee and tea. Although there were only a few restaurants close by, we liked the Chinese restaurant next to the casino. The bus stop is across the street, allowing us to get all over the island without difficulty. We highly recommend the Penta.
Stayed 6 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well maintained and the staff members were wonderful!
Stayed 3 nights in Aug 2024

6/10 Okay

David, London

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree, SIMI VALLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for a long weekend

No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Golfing IOM

Perfect base for our trip
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

4/10 Poor

Joe

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a rundown hotel with good cleanliness. During our stay, it had ongoing building work. There was scaffolding outside, not only blocking the sea view but also posing safety concerns. However, the hotel did not disclose this condition and still charged for the non-existent 'sea view.' Based on this, I can't trust this hotel chain.
Stayed 2 nights in Apr 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
Stayed 3 nights in Mar 2024