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Aparthotel

Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property

Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Outdoor pool, open 8:30 AM to 8:00 PM, free pool cabanas, pool umbrellas
Property video
4 restaurants; breakfast, lunch and dinner served
Andaz Family Studio | Bathroom
One Bedroom Family Suite with Kitchen | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$373
includes taxes & fees
23 June - 24 June

Explore the area

View map
Palm Jumeirah, Dubai, Dubai
  • Place, Palm Jumeirah Mall
    ‪1 min walk‬
  • Place, The View at The Palm
    ‪9 min walk‬
  • Place, Palm West Beach
    ‪11 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬

Room options

View all photos for Andaz Family Studio

Andaz Family Studio

Andaz Family Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen | Living area

One Bedroom Family Suite with Kitchen

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite with Kitchen

Two Bedroom Family Suite with Kitchen | Living area

Two Bedroom Family Suite with Kitchen

  • 137 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

King Room - Free Breakfast and Dinner, 20% off Food and Beverage, Palm Jumeirah Mall Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite - Free Breakfast and Dinner, 20% off Food and Beverage, Palm Jumeirah Mall Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Family Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

One Bedroom Family Suite With Kitchen

  • Sleeps 3
  • Free Wi-Fi

View all photos for Andaz Family Studio

Premium bedding, in-room safe, individually furnished, desk

Andaz Family Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

Two Bedroom Family Suite With Kitchen

  • Sleeps 4
  • Free Wi-Fi

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Exterior

voco Bonnington Dubai by IHG

Jumeirah Lakes Towers
  • Pool
  • Spa pool
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$107
includes taxes & fees
13 June - 14 June
voco Bonnington Dubai by IHG

About the area

Dubai

A luxury stay in Dubai awaits you at Andaz Family Suites by Hyatt - Palm Jumeirah. Within steps you'll find The View at The Palm and Palm Jumeirah Mall within a short 5-minute stroll. Highlights at this beachfront aparthotel include 4 restaurants, a full-service spa and a private beach. .Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free WiFi, a dining area and a coffee/tea maker. A kitchen comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include premium bedding, bathrobes and slippers. Free bottled water, a safe and a hairdryer are also available. Weekly housekeeping is available. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the sauna and steam room. The restaurant, The Locale, serves international cuisine and is open for breakfast and dinner. The aparthotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, steam room and kids' swimming pool. Business amenities include 4 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 8:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Palm Jumeirah aparthotel include The Walk and Burj Al Arab.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Palm Jumeirah Mall - 1 min walk - 0.1 km
  • AURA SKYPOOL Dubai - 9 min walk - 0.8 km
  • The View at The Palm - 9 min walk - 0.8 km
  • Palm West Beach - 11 min walk - 0.9 km
  • The Pointe - 2 min drive - 2.4 km

Getting around

  • Nakheel Mall Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬12 min walk
  • ‪Gatsby - ‬4 min walk
  • ‪SUSHISAMBA - ‬13 min walk
  • ‪Bateel بتيل Cafe - ‬13 min walk
  • ‪La Romana - ‬12 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Andaz Family Suites by Hyatt - Palm Jumeirah such as an outdoor pool and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury aparthotel also offers a steam room, a fitness centre and a rooftop terrace. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai aparthotel.

  • 116 guestrooms or units
  • 15 levels
  • 2 buildings
  • 4 dining venues
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,280 reviews
The price is NZ$302
includes taxes & fees
13 June - 14 June
Sofitel Dubai The Palm Resort & Spa

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Andaz x Mokha 1450 Lounge
  • La Coco Social
  • Le Petit Chef
  • The Locale
  • The Magic Table

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: AED 145 for adults and AED 73 for children
  • 24-hour room service
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Andaz Family Suites by Hyatt - Palm Jumeirah

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1750
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 145 for adults and from AED 73 for children
  • Airport shuttle fee: AED 550 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

Property Registration Number 1336625

We should mention

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Frequently asked questions

What is the cancellation policy at Andaz Family Suites by Hyatt - Palm Jumeirah?

Andaz Family Suites by Hyatt - Palm Jumeirah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Family Suites by Hyatt - Palm Jumeirah?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Andaz Family Suites by Hyatt - Palm Jumeirah on 23 Jun 2026 start from NZ$373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Family Suites by Hyatt - Palm Jumeirah?

Yep, Andaz Family Suites by Hyatt - Palm Jumeirah has a free self car park.

Are there any beaches close to Andaz Family Suites by Hyatt - Palm Jumeirah?

Yep, Andaz Family Suites by Hyatt - Palm Jumeirah is a short 11-minute walk from Palm West Beach. Fun beach activities include volleyball.

Is there a spa on site at Andaz Family Suites by Hyatt - Palm Jumeirah?

Yep, there is an onsite spa at Andaz Family Suites by Hyatt - Palm Jumeirah. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Andaz Family Suites by Hyatt - Palm Jumeirah has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:30 AM to 8:00 PM.

What luxury perks are available at Andaz Family Suites by Hyatt - Palm Jumeirah?

This property features a private beach, as well as premium bedding and 24-hour room service.

What makes Andaz Family Suites by Hyatt - Palm Jumeirah a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Andaz Family Suites by Hyatt - Palm Jumeirah.

Is Andaz Family Suites by Hyatt - Palm Jumeirah family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Andaz Family Suites by Hyatt - Palm Jumeirah is a hit with families.

Does Andaz Family Suites by Hyatt - Palm Jumeirah serve breakfast?

Yep, buffet brekkie is offered daily from 8:30 AM to 10:30 AM.

Is there a free airport shuttle available at Andaz Family Suites by Hyatt - Palm Jumeirah?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Andaz Family Suites by Hyatt - Palm Jumeirah?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Andaz Family Suites by Hyatt - Palm Jumeirah?

No, pets and service animals are not allowed.

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.2/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yamina

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for families
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pauls

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location and Family apartments
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities, communication
Staff were excellent Rooms cleaned & fridge replenished each day with water & juice choice
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Wallace Ewane

Liked: Amenities
Clean and amazing staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Walkable to other areas on the Palm
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, amenities, communication
Staff friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, communication
This was an amazing hotel experience. Staff was really kind. The even upgraded me to a large suit for a small error and it wasn’t birthday so it was really great to see they not only took care of us but also left a birthday dessert cake on the day of in my suit when we came in to see. Great location to all the night light right off the palm. Huge hotel area with a beach and a night club and restaurant outside by the beach. Everything was perfect with this place
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sita

Liked: Cleanliness, room comfort, communication

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities, communication
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, communication
Mycket bra service och ett modernt, fräscht hotell. Andaz Hotel Palm Jumeirah Dubai har en trevlig atmosfär, bra faciliteter och personal som verkligen gör sitt bästa för att man ska trivas.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

TNANI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons été upgradés avec un très bel appartement ! Qualité de services excellente !
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hovsep Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Espectacular hotel en Dubai. Super moderno y lujoso
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons
Stayed 19 nights in Aug 2025
Verified

8/10 Good

Christian M

Liked: Cleanliness, room comfort, communication

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Charmaine Kayne

Liked: Cleanliness, room comfort, communication
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Randa

Liked: Cleanliness, room comfort, communication

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021
Verified

10/10 Excellent

M

Liked: Cleanliness, room comfort, communication

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020
Verified

10/10 Excellent

Grant

Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Ebrahim

Stayed 5 nights in Feb 2026