See all properties
Save

Andaz Dubai the Palm, by Hyatt

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Andaz Dubai the Palm, by Hyatt

2 outdoor pools, an infinity pool, free pool cabanas, pool umbrellas
Creator video
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is NZ$253
includes taxes & fees
21 July - 22 July

Explore the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068
  • Nakheel Mall
    ‪2 min walk‬
  • The Walk
    ‪7 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 119 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 291 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince)

Suite (Prince)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Room with Sea View

Andaz Room with Sea View

Andaz Room with Sea View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Room

Andaz Room

Andaz Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
2 indoor pools, 2 outdoor pools, pool cabanas (surcharge)

Jumeirah Burj Al Arab Dubai

Umm Suqeim 3
  • On private beach
  • Pool
  • Hot tub
  • Spa
4.8 out of 5, Exceptional, 1,001 reviews
The price is NZ$1,508
includes taxes & fees
15 July - 16 July
Jumeirah Burj Al Arab Dubai

About the area

Dubai

A luxury stay in Dubai awaits you at Andaz Dubai the Palm, by Hyatt. You'll be 0.6 km (0.4 mi) from Nakheel Mall and 4.5 km (2.8 mi) from Aquaventure. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Ora Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, The Locale, serves international cuisine and is open for breakfast, lunch and dinner. Andaz Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and steam room. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Palm Jumeirah hotel include The Walk and Emirates Golf Club.

What's nearby

  • AURA SKYPOOL Dubai - 1 min walk - 0.2 km
  • Nakheel Mall - 2 min walk - 0.2 km
  • The Walk - 7 min drive - 6.0 km
  • Aquaventure - 7 min drive - 4.7 km
  • Burj Al Arab - 11 min drive - 9.3 km

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬7 min walk
  • ‪St. Regis Gardens - ‬7 min walk
  • ‪Depachika Food Hall - ‬18 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Sushisamba - ‬8 min walk

About this property

Andaz Dubai the Palm, by Hyatt

Luxury hotel on the beach, with 2 outdoor pools
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Andaz Dubai the Palm, by Hyatt, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 216 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
Andaz Dubai the Palm, by Hyatt offers 216 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ora Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Fairmont The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$286
includes taxes & fees
20 July - 21 July
Fairmont The Palm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 140 for adults and AED 70 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andaz Lounge
  • La Coco Social
  • The Locale

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Andaz Dubai the Palm, by Hyatt

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

Frequently asked questions

What is the cancellation policy at Andaz Dubai the Palm, by Hyatt?

Andaz Dubai the Palm, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Dubai the Palm, by Hyatt?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at Andaz Dubai the Palm, by Hyatt on 21 Jul 2025 start from NZ$243.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Dubai the Palm, by Hyatt?

Yep, Andaz Dubai the Palm, by Hyatt has a free self car park.

Are there any beaches close to Andaz Dubai the Palm, by Hyatt?

The closest beach to Andaz Dubai the Palm, by Hyatt is Marina Beach (3.1 km).

Is there a spa on site at Andaz Dubai the Palm, by Hyatt?

Yep, Ora Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Andaz Dubai the Palm, by Hyatt have a pool?

Andaz Dubai the Palm, by Hyatt has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:30 AM to 8:00 PM.

What luxury perks are available at Andaz Dubai the Palm, by Hyatt?

Andaz Dubai the Palm, by Hyatt features an infinity pool, a private beach and 2 poolside bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Andaz Dubai the Palm, by Hyatt a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Andaz Dubai the Palm, by Hyatt.

Is Andaz Dubai the Palm, by Hyatt family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Andaz Dubai the Palm, by Hyatt is a hit with families.

Does Andaz Dubai the Palm, by Hyatt serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Andaz Dubai the Palm, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Andaz Dubai the Palm, by Hyatt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Andaz Dubai the Palm, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Andaz Dubai the Palm, by Hyatt?

No, pets and service animals are not allowed.

Andaz Dubai the Palm, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 206 reviews
Rating 8 - Good. 38 out of 206 reviews
Rating 6 - Okay. 8 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 10 out of 206 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tayub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location by the stem of the Palm Jumeirah. Next to Nakheel Mall will all the amenities, food and shopping complex!
Stayed 10 nights in Mar 2025

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic break in Dubai at the Andaz on the Palm.

Fantastic break in Dubai and the Andaz on the Palm was a perfect spot. The staff and food were amazing, especially in the Coco restaurant and at breakfast in the Locale. But don’t bother with the rooftop Asian restaurant - food is average and service (by Brenda) was abysmal.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

The hotel and staff were fantastic. Great atmosphere, cleanliness and the rooms were great. Definitely will be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Seungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, it was our second time staying at this hotel.
Stayed 10 nights in Sep 2024

10/10 Excellent

Atri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Renzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a private beach and beautiful pool. Amazing breakfast and warm personnel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer, Westlake

Liked: Cleanliness, staff & service, property conditions & facilities
Young, international vibe
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Stayed 8 nights in Mar 2024

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Stayed 5 nights in Jul 2024

8/10 Good

Vanina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Ranjani, corio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff

Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Stayed 4 nights in May 2024

4/10 Poor

Bardia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Stayed 5 nights in May 2024

4/10 Poor

Salome

Disliked: Staff & service, property conditions & facilities, room comfort

Salome

Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

alison

Travelled with partner
Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

ROHIT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Simranjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Stayed 7 nights in Mar 2024

8/10 Good

Jeremy Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is designed for cars first, pedestrians second. When 6 months of the year it is easy to walk to nearby places, there is no easy priority given to walking or cycling.
Stayed 6 nights in Mar 2024