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Jumeirah Burj Al Arab Dubai

5.0 star property

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Exterior
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Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Jumeirah Beach Road, Dubai
  • Place, Burj Al Arab
    ‪1 min walk‬
  • Place, Wild Wadi Water Park
    ‪6 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪13 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪23 min drive‬

Room options

View all photos for Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 170 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

  • Sea view
  • 335 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 330 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

9.8 out of 10
Exceptional
(39 reviews)
  • Sea view
  • 170 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm) | City view

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 225 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

42-inch plasma TV with cable channels, TV, video game console

Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 335 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²) | Living area

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

  • Sea view
  • 667 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 670 sq m
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Burj Al Arab Dubai, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find Wild Wadi Water Park and Souk Madinat Jumeirah. Highlights at this beachfront hotel include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. Gilt serves international cuisine. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 indoor swimming pools and 6 hot tubs. 6458 square feet (600 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a free water park, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Umm Suqeim hotel include Mall of the Emirates and Dubai Mall.

What's nearby

  • Burj Al Arab - 1 min walk - 0.0 km
  • Wild Wadi Water Park - 6 min walk - 0.6 km
  • Jumeirah Beach Road - 6 min walk - 0.6 km
  • Souk Madinat Jumeirah - 13 min walk - 1.2 km
  • Umm Suqeim Beach - 13 min walk - 1.2 km

Getting around

  • Mall of the Emirates Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 29 min drive

Restaurants

  • ‪Summersalt Beach Club - ‬11 min walk
  • ‪VERDE Beach Dubai - ‬9 min walk
  • ‪Kira dubai - ‬3 min drive
  • ‪Cala Vista - ‬12 min walk
  • ‪Litt - ‬3 min drive

About this property

Jumeirah Burj Al Arab Dubai

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). Enjoy your summer holiday at Jumeirah Burj Al Arab Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 198 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Jumeirah Burj Al Arab Dubai offers 198 accommodations with computers and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and video game consoles. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Jumeirah Burj Al Arab Dubai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 515 for adults and AED 257.50 for children
  • 2 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Muntaha
  • Gilt
  • L’Olivo at Al Mahara
  • Sahn Eddar
  • Sal

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 6 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free water park access
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Computer
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 January to 13 February:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 1838.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 515 for adults and from AED 257.5 for children
  • Airport shuttle fee: AED 450 per vehicle (return)
  • Airport shuttle fee per child: AED 1.00 (one way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 1838.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arab Al Burj
Burj
Burj Al Arab
Burj Arab Al
Burj Hotel
Burj Hotel Arab Al
Burj Al Arab Hotel Dubai
Burj Al Arab Hotel
Burj Al Arab Dubai
Seven Star Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
Burj Al Arab Price
Burj Al Arab Rates
6 Star Hotel Dubai
Burj Al Arab Jumeirah Hotel Dubai
Burj Al Arab Jumeirah Hotel
Burj Al Arab Jumeirah Dubai
Burj Al Arab Jumeirah
Jumeirah Burj Al Arab Dubai Hotel
Jumeirah Burj Al Arab Dubai Dubai
Jumeirah Burj Al Arab Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jumeirah Burj Al Arab Dubai?

Yep, Jumeirah Burj Al Arab Dubai has free valet parking.

Are there any beaches close to Jumeirah Burj Al Arab Dubai?

The closest beach to Jumeirah Burj Al Arab Dubai is Marina Beach (7.7 km).

Is there a spa on site at Jumeirah Burj Al Arab Dubai?

Yep, there is an onsite spa at Jumeirah Burj Al Arab Dubai. It has 6 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jumeirah Burj Al Arab Dubai have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Jumeirah Burj Al Arab Dubai have a waterslide?

No, there is no waterslide at Jumeirah Burj Al Arab Dubai, but Wild Wadi Water Park is a short 7-minute walk away.

What luxury perks are available at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Jumeirah Burj Al Arab Dubai a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Burj Al Arab Dubai.

Is Jumeirah Burj Al Arab Dubai family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Jumeirah Burj Al Arab Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Burj Al Arab Dubai?

No, but there are Jetted bath in the guestrooms.

Does Jumeirah Burj Al Arab Dubai serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Jumeirah Burj Al Arab Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jumeirah Burj Al Arab Dubai?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Burj Al Arab Dubai?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Burj Al Arab Dubai?

No, pets are not allowed.

Jumeirah Burj Al Arab Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 851 out of 1001 reviews
Rating 8 - Good. 85 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zahid, Old Westbury

Stayed 4 nights in Jan 2026

10/10 Excellent

alpaslan, istanbul

Stayed 1 night in Jan 2026

10/10 Excellent

JAGDEEP

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in world
Stayed 2 nights in Dec 2025

10/10 Excellent

ENID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff really nice, hotel really clean i love it
Stayed 2 nights in Dec 2025

10/10 Excellent

harry

Liked: Cleanliness
Amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Zhana, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The personnel in the Burj Al Arab went above and beyond to make our stay unforgettable! It was my moms birthday and she was amazed at the room upgrade, the hospitality, the cleanliness of the room, and our butler BoBo who was super nice and accommodating! I have stayed here previously and the service and the rooms havent changed - stat amazing and updated.
Stayed 1 night in Nov 2025

10/10 Excellent

Jianming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family selected Burj Al Arab for our 2025 annual vacation after hearing many exceptional compliments about its luxury and service. The experience fully confirmed its reputation. From our arrival, the hospitality was outstanding. Our suite was available three hours early so we could prepare for our desert tour. The two-bedroom suite is beautifully designed, spacious, with refined Arabic style and ideal privacy for a family stay. We had one concern at check-in: part of the exterior view was blocked by white poles. After messaging the E-butler, Brandon from the front office took exceptional initiative to locate an alternative suite and personally escorted us to view it. He arranged butlers to support the move. This was a generous effort beyond expectation, and much appreciated. We also asked about a two-hour late checkout due to a midnight flight. Understanding it might not be feasible, we were very grateful that the hotel approved it, making our final day relaxed and enjoyable. The E-butler service is efficient and responsive, and the in-person butlers are professional, kind, and pleasant to interact with. Special thanks to Marmar, Edwin, Marvin, and Aldrin. On our last evening, returning to find a lovely cake, roses, bears, and fine bath salts was a delightful surprise for the whole family. A thoughtful gesture. Overall, our stay has been wonderful, and the hotel team played a key role in making our family vacation memorable. Thank you. We look forward to returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amit

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Everything was good about it including the suite, decor, amenities and food.
Stayed 1 night in Nov 2025

10/10 Excellent

alberto

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities
excellent
Stayed 6 nights in Jul 2025

10/10 Excellent

Roshan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely world class, excellent service, exceptional hotel and staff who go out of their way to make the experience special. I will definitely return
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel, fantastic service and wonderfully relaxing. Everything is well thought through and it doesn't feel overly crowded. There was always sunbeds by the pool and afternoon tea in the skyview was perfect.
Stayed 3 nights in Nov 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean. They don’t honor any vip treatment from Expedia. Bad service
Stayed 3 nights in Nov 2025

10/10 Excellent

Indu

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 4 nights in Oct 2025

10/10 Excellent

David and Deborah

Stayed 2 nights in Oct 2025

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible from start to finish.
Stayed 6 nights in Oct 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Lanique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed at
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very friendly and polite personal, extremely clean
Stayed 4 nights in Oct 2025

6/10 Okay

Ram

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The rooms were clean. Breakfast could have more variety
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. We got a great half board package which included Michelin star restaurants. The only complaint is the pool is in dire need of refurbishment. There were many cracked tiles and rust staining which was really out of place for such a beautiful property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only item is that your wireless chargers in the room are dated and most parts don’t work. Only one of the usb ports on one charging station worked. Funny for a place that is 7stars and that for the rest is very ontop of it all. There is the Marina district about 20 min drive that is nice place to stay as well with a large variety of places in its vicinity. But I did truly enjoy my stay.
Stayed 4 nights in Sep 2025

8/10 Good

AHMED A AL

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025