Carlton Downtown

4.0 star property

Photo gallery for Carlton Downtown

Front of property
22-inch LCD TV with satellite channels, TV
22-inch LCD TV with satellite channels, TV
Reception hall
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Sheikh Zayed Road, Dubai, 7143
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪2 min drive‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

Deluxe Room

8.4 out of 10
Very good
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Classic One Bedroom Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Premium One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Two Bedroom Suite

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Panoramic Suite

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Panoramic two bed room suite

8.0 out of 10
Very good
(1 review)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Carlton Downtown. Within a 20-minute stroll, you'll find popular places like Dubai Mall and Dubai Aquarium & Underwater Zoo. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Armonia Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Bayty, serves international cuisine and is open for breakfast, lunch and dinner. Havana lounge is the hotel's own sports bar. Enjoy the outdoor swimming pool, nightclub, gym and outdoor tennis court. Business travelers can take advantage of 28 meeting rooms, a 24-hour business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute walk of this 4-property class Trade Center hotel, attractions include Burj Khalifa and City Walk.

What's nearby

  • City Walk - 17 min walk - 1.4 km
  • Museum of the Future - 19 min walk - 1.7 km
  • Dubai Mall - 1 min drive - 1.7 km
  • Dubai Aquarium & Underwater Zoo - 2 min drive - 2.1 km
  • Burj Khalifa - 2 min drive - 2.0 km

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪Al Safadi - ‬3 min walk
  • ‪Shawerma Alfarooj - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Zaatar W Zeit - ‬11 min walk
  • ‪Piccolo Mondo - ‬9 min walk

About this property

Carlton Downtown

Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre, 28 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a nightclub are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Downtown was completed in September 2023.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 365 guestrooms or units
  • 47 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2013
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Carlton Downtown offers 365 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2023.

Armonia Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 79 for adults and AED 39.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bayty
  • Deli Grind
  • Havana lounge
  • La Vie Dubai
  • Narrah lebanise

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 28 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Renovated entire property - September 2023

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
  • A damage deposit of AED 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: AED 157.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Is parking available at Carlton Downtown?

Yep, Carlton Downtown has free valet parking. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Carlton Downtown?

The closest beach to Carlton Downtown is Marina Beach (19.3 km).

Is there a spa on site at Carlton Downtown?

Yep, Armonia Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Carlton Downtown have a pool?

Carlton Downtown has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Carlton Downtown?

Carlton Downtown features a full-service spa, a nightclub and a health club. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Carlton Downtown a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Carlton Downtown.

Is Carlton Downtown family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Carlton Downtown is a hit with families.

Are there hot tubs in the rooms at Carlton Downtown?

No, but there are deep-soaking baths in the guestrooms.

Does Carlton Downtown serve breakfast?

Yeah, buffet breakfast is available daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Carlton Downtown?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Carlton Downtown?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carlton Downtown?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Carlton Downtown?

No, pets and service animals are not allowed.

Carlton Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel and facilities
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Kaboom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Ab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff
Stayed 8 nights in Jan 2023
Verified

10/10 Excellent

Nessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very nice staff.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best deal

Great place
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we go to Dubai as it’s nice cleans and in a good area close to get around places
Stayed 14 nights in Dec 2023
Verified

6/10 Okay

Hector

Liked: Room comfort

Good value stay and great location

Good location anda attentive staff, hotel is a bit run down and while it is generally clean, there are some focus areas that need attention.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Paolo Maldini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place and very friendly staff. I highly recommend this hotel
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level hotel
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, friendly staff. Great view
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Vidal

Liked: Cleanliness
Very convenient location
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Gurdave

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Metro and the Mall,lots of food choises nearby, would recommend this location for anyone traveling to Dubai.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Colston Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff great location

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness is excellent. The staff professionalism is also amazing
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Jamil

Liked: Cleanliness
Disliked: Amenities
Rooms need work. TV is so outdated, no ability to play YouTube / Netflix etc. Shower was weak. Room was a good size but even though there was a kitchen in the suite, no cutlery or crockery was in any drawers or cabinets.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel. Convenient to go any place ,
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Colston Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff great location

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Option un Dubai

Great Hotel Great Location
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondering stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Carlton Hotel Downtown, thanks for support
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

much recommend

Fantastic customer service by staff great location clean rooms
Stayed 2 nights in Jun 2024