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4.3 out of 5

"Enjoyed our time here. The view from the gym overlooking Dubai was just fantastic. Room was terrific. Location right near Metro and in the financial d ... " More

By a verified traveller on Tue 30 Aug 2016

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Hotel Description

A family-friendly stay in the heart of Dubai awaits you at Carlton Downtown. Within a 20-minute stroll, you'll find popular places like Dubai Mall and Dubai International Financial Centre. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

LCD TVs with satellite channels are featured in all 357 rooms, and you can enjoy free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and bathrobes, while Select Comfort beds and premium bedding invite a good night's rest. Coffee/tea makers, pillow menus, and down comforters are also available.

A relaxing visit to Kirana Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and spa tub. The buffet restaurant, Bayty, serves international cuisine and is open for breakfast, lunch, and dinner. Jimmy Wickets is the hotel's own sports bar. Enjoy the outdoor swimming pool, nightclub, health club, and outdoor tennis court. A business center and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Within a 30-minute walk of this 4-star Trade Center hotel, attractions include Burj Khalifa and KidZania.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$127* Per night/room 1 Mar. - 2 Mar.

Deluxe Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Panoramic two bed room suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Classic One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Carlton Downtown ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carlton Downtown

Everyone (3) Couples (1)
3 out of 5
Hotel staff were friendly and obliging. Decor in room could do with an upgrade, the colours were dull and depressing. Lighting in room, as in all hotels, needs to be improved. Breakfast was good.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Hosni

Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. Please rest assured that your invaluable feedback is being noted, and necessary improvements and amendments will be done for the convenience of our Guests We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer

5 out of 5

Stunning view from the gym, nice room.

Pros: Go to the gym. Even if you don’t want to work out, just enjoy the view. I worked out more than normal just to drink in the view.
Cons: My only complaint is that the check in was a bit disorganized – pick the wrong line and you could be stuck and the lifts could take a while.
Location: Office district, but still small supermarkets, fast food and a few restaurants within walking distance.
Enjoyed our time here. The view from the gym overlooking Dubai was just fantastic. Room was terrific. Location right near Metro and in the financial district so lots of fantastic skyscrapers. Plenty of chain eateries around, but also Middle Eastern food and supermarkets in the vicinity. Easy access to Dubai Mall/Burj Khalifa. Just wish check in and elevators were faster.

Posted by , from Singapore on 30 Aug. 2016

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4 out of 5

Good hotel, clean and convenient

Was staying in Ramadan so a lot closed, staff were helpful. Had to pay 200 plus tax for an early checkin. Room was very large, clean and the bed/pillows incredibly comfortable. Mid summer so pool area wasn't much used so a bit sad looking but probably different when the weather is better. Overall good value for the price.

Posted by , from sydney on 28 Jun. 2016

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Comment from Hotel Management

by Bruno Hivon - General Manager

Dear Charlotte, Thank you for your review. I am happy that the room was to your liking. We look forward to have you back soon! Kind regards,

5 out of 5

Nice hotel close to Dubai Mall.

Pros: Friendly staff in a clean comfortable hotel. Close to public transport.
Cons: Nothing
Location: Close to Dubai Mall and the highest building in the world. Numerous restaurants.
A booking glitch was quickly overcome at reception on arrival which heralded a great stay in a very friendly hotel. Financial Centre railway station is a short walk away which also travels to the airport. Numerous options are also supplied for meals from a quick snack to a full buffet. Great place.

Posted by , from Mildura. Australia on 5 Jun. 2015

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Property Features

Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A health club, a nightclub, and a sauna are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 357 guestrooms or units
  • 47 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2013
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: Dubai (DXB-Dubai Intl.) (12.3 km / 7.6 mi)
  • Metro station: Financial Centre Station (0.3 km / 0.2 mi)
  • Property shuttles: Free beach shuttle and shopping center shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Carlton Downtown offers 357 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Jimmy Wickets - Onsite sports bar. Happy hour is offered. Open daily.

Zephyr - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.


  • Pets and service animals are not allowed at Carlton Downtown


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Warwick Hotel
  • Hotel Warwick Dubai
  • Carlton Downtown Hotel
  • Warwick Dubai Hotel
  • Carlton Downtown Hotel Dubai
  • Carlton Downtown Dubai
  • Warwick Dubai
  • Warwick Hotel Dubai
  • Carlton Downtown Hotel
  • Carlton Downtown Dubai
  • Carlton Downtown Hotel Dubai

You should know

  • Carlton Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.